North Star Military Figures Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, highlighting the wide variety of miniatures and unique items available. Many appreciate the quality of the products, especially their innovative plastic kits, and the fair pricing. The ordering process is frequently described as smooth and easy, with many people noting the company's strong communication regarding stock and order processing. Reviewers also commend the fast and efficient service, with orders consistently shipped promptly and arriving well-packaged. Even international customers report reasonable shipping costs and quick delivery times. While a small group of people occasionally experienced minor issues like missing bits or incorrect items, these were quickly and amicably resolved by the company's responsive customer service.

What people talk about most

Product

People report positive experiences with product, consistently praising the wide and diverse selection of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick fulfillment and... See more

Service

Consumers consistently express satisfaction with the service. Many reviewers highlight fast and efficient... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the prompt and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to t... See more

Rated 5 out of 5 stars

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles). Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lov... See more

Rated 5 out of 5 stars

I buy from these guys fairly regularly and it's always been great service. They're very communicative via social media regarding new stock and mail order processing if there are any issues (busy aroun... See more

Rated 5 out of 5 stars

I see comments about accepting orders but no stock. I've never encountered this and I've ordered many many times (far more than I should have really). Northstar are one of my favourite supplie... See more


Company details

  1. Hobby Store
  2. Collectibles Store
  3. Figurine Shop
  4. Model Shop

Information provided by various external sources

The official site of North Star Military Figures


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Go to shop for the gaming addict

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles).

Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lovely looking pile.

Honest and open communications and very helpful customer service. What's not to like? 5* all around.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service to US

I'm a US based customer and have ordered from North Star a few times. Each time, the models have been shipped reasonably fast, and made it to the US quickly. Never had an issue with order accuracy or item descriptions nit matching. I'll continue to order from North Star.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping to US, cheaper than US distribution, great packaging, will always recommend over US sister stores

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

One of the Good Ones :)

One of the Good Ones :)

I've bought a variety of miniatures and rulebooks from North Star over the years and consistently find them great. They have a vast array of sometimes very esoteric stock and generally serve a variety of niches that no-one else does. Great company.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

I've been a North Star customer for…

I've been a North Star customer for more than four years now, and throughout all these years, from at least 100 orders, I have had two times when they messed up something. Of course, they always corrected the mistake in no time. The customer service is very helpful and friendly. I've got a very high opinion of North Star Military Figures.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Always Happy to Recommend

Could empty my bank account by mistake every time I go to order the 1 thing I want 😂. Always kept 'in the loop' about my order(s). Happily recommend to anyone

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Quirky ranges, good service

I've ordered from them a few times, across several of the less mainstream ranges they stock (and one or two of the big ones). Every order has been shipped quite promptly and well packed.

I've only needed to email their customer service once, about out of stock items, and the reply was helpful and in a reasonable timeframe. It wasn't instant, but I'd rather have an informed answer in two days than AI slop right now!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

A great pillar of the gaming community

I have used NorthStar for many miniature orders over the years. I have ordered directly, I have backed their now defunct "Nickstarter" program, I have pre-ordered several highly anticipated products (Hairfoot Jousting, Silver Bayonet, etc).
I have always received the figures I have ordered and Support has always been open and communicative. Updates on social media and via email have always kept me up to date on internal processes, and accurate (as accurate as possible when UK post passes off to US post!) tracking has kept me informed as my parcels cross the Atlantic.e and my gaming group consider NorthStar to be one of our favorite games suppliers.
Order with confidence and know that if something unexpected happens, clear, frank communication is the best way to resolution; they won't do you wrong.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

A great supplier, never had any issues

I see comments about accepting orders but no stock. I've never encountered this and I've ordered many many times (far more than I should have really).

Northstar are one of my favourite suppliers. So much so that they're one of my homepages that automatically opens when I kick off a browser.

I love that they have regular bargains available and do value bundles, even for new products about to be published. Quite often I see new products available that I hadn't had any notice of elsewhere. They're also very active on Facebook with announcements, offers and the occasional painting competition.

I'd honestly be lost without them.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a few times

Ordered a few times, from abroad. It always arrived in good condition. Can't tell about delivery/restock times, because I never cared too much about delays.

And I really like their own miniatures ranges, the Fistful of Kung-fu is superb!

June 24, 2025
Unprompted review

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