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North Star Military Figures Reviews 206

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TrustScore 5 out of 5

4.9

Hobby Store
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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, highlighting the wide variety of miniatures and unique items available. Many appreciate the quality of the products, especially their innovative plastic kits, and the fair pricing. The ordering process is frequently described as smooth and easy, with many people noting the company's strong communication regarding stock and order processing. Reviewers also commend the fast and efficient service, with orders consistently shipped promptly and arriving well-packaged. Even international customers report reasonable shipping costs and quick delivery times. While a small group of people occasionally experienced minor issues like missing bits or incorrect items, these were quickly and amicably resolved by the company's responsive customer service.

What people talk about most

Product

People report positive experiences with product, consistently praising the wide and diverse selection of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick fulfillment and... See more

Service

Consumers consistently express satisfaction with the service. Many reviewers highlight fast and efficient... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the prompt and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to t... See more

Rated 5 out of 5 stars

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles). Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lov... See more

Rated 5 out of 5 stars

I buy from these guys fairly regularly and it's always been great service. They're very communicative via social media regarding new stock and mail order processing if there are any issues (busy aroun... See more

Rated 5 out of 5 stars

I see comments about accepting orders but no stock. I've never encountered this and I've ordered many many times (far more than I should have really). Northstar are one of my favourite supplie... See more

Company details

  1. Hobby Store
  2. Collectibles Store
  3. Figurine Shop
  4. Model Shop

Information provided by various external sources

The official site of North Star Military Figures

Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Top notch

Top notch. Always swift to deliver. Never had a problem with my orders. A pleasure to deal with

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Timely communication, a wonderful breadth of wargamery bits and bobs, and just all-round top folks! Great service with every order I've ever made.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Order with confidence

I started using North Star around the time Frostgrave was released (nearly 10 years ago now), and I've never had a bad experience using them.
Orders are on time and securely packaged, pre-orders come on the advertised release date (or sometimes a little earlier), and the few times that an item has been unavailable their communication has been clear and useful.

I've only had a couple of minor issues with the products received, and the folks at NS have been quick to rectify any issues, whether that was replacements, refunds or credit.

Will 100% be using them again for future orders.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service from North Star

Received several nice, large boxes of figure from Wargames Atlantic from this store. All well packed and promptly delivered despite the fact that I live quite a way "off the beaten track". Excellent communications too. Not my first purchase from this firm and it will not be the last.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, with a huge selection of products,
Communication is great, they answer all emails and if there is an issue they are quick to resolve.
Always one of my first ports of call when I want something.
No hesitation in recommending yhem

June 12, 2025
Unprompted review

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