Northwest Hardware Reviews 

96
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

A couple of years ago I read a lot of stories of people breaking into houses via conservatory doors by "snapping" the locks. After some enquiries I asked Northwest Hardware who fitted Ultion locks t... See more

Company replied

Rated 5 out of 5 stars

Northwest Hardware provided an excellent service to me. I had incorrectly ordered a replacement door lock (I needed a smaller one) and I contacted them via email. They responded quickly and explained... See more

Company replied

Rated 5 out of 5 stars

I could not recommend northwest hardware any more, The communication was great, they were very quick setting up my account, I placed an order on Friday around 2pm the part arrived Saturday mornin... See more

Company replied

Rated 5 out of 5 stars

Can highly recommend. I needed a replacement for an old, obselete KFV mechanism. Glenn pointed me in the right direction. Delivered next day. Went in the door with no issues just like he said.... See more

Company replied

Company details

  1. Hardware Store

Written by the company

Here at North West Hardware we pride ourselves in keeping your UPVC and aluminium windows and doors working.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(96)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warrington Brilliant

Bob & Rez where so helpful today, Such polite staff who couldn't do enough to ensure I managed to get everything to complete the job in hand

Fantastic customer service highly recommend

June 21, 2024
Unprompted review
Northwest Hardware logo

Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Been coming to the Warrington branch…

Been coming to the Warrington branch for a long time now and I've got to say Reza is brilliant! really polite and knowledgeable there is nothing he don't know about locks always helpful, highly recommend.

June 20, 2024
Unprompted review
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Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Best lock company Bob and Reza are on…

Best lock company Bob and Reza are on their game there is nothing that they cant sort out! Always helpful highly recommended

June 20, 2024
Unprompted review
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Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Great customer service

Great customer service
Very professional
Defo know there stuff in there 👍

June 20, 2024
Unprompted review
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Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Regular customer as trading locksmith

Regular customer as trading locksmith, great staff always really helpful if your not sure what you need they will always know

June 19, 2024
Unprompted review
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Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Great staff with an abundance of…

Great staff with an abundance of knowledge. Many times i visit each week and mostly recieve what i require.

June 19, 2024
Unprompted review
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Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Great friendly service.

Great friendly service.
Nearly bought the shop...

June 17, 2024
Unprompted review
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Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Friendly and knowable staff

Friendly and knowable staff
Needed a window locking system and they had one in stock and at internet prices. 10/10

June 6, 2024
Unprompted review
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Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

Rated 5 out of 5 stars

Great service

Great service, great experience and knowledge! Couldn't do enough for me to help out when my french doors were stuck in the locked position, engineer that came out the same day was brilliant! Thank you!

June 5, 2024
Unprompted review
Northwest Hardware logo

Reply from Northwest Hardware

Thank you for your kind feedback - really appreciate it :)

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