We have purchased a new car from here and the service was exceptional. The guys were very helpful and knowledgable and helped us get the best deal possible. Thanks again.
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This is a new post due to the reply below. Don't change any engine settings without guaranteeing the engine's future operation. My Peugeot only had the engine acoustics checked, as described in the em... See more
Company replied
Having bought 2 cars from Dawn at Peugeot Letchworth before, it was an easy decision to use them for a third time. However, Dawn was day off, so Archie took care of us. He was friendly, put us at ease... See more
Company replied
Just purchased our 4th lease car from Norton Way motors & have found the process user friendly & professional from the sales team onsite. However the latest Credit Company Stellantis only seem to use... See more
Company replied
Company details
Written by the company
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Written by the company

- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Contact info
Works Road, SG6 1NT, Hertfordshire, United Kingdom
- 01462559759
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 24 hours
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Reply from Norton Way Group - NW Peugeot
Just purchased our 4th lease car from…
Just purchased our 4th lease car from Norton Way motors & have found the process user friendly & professional from the sales team onsite. However the latest Credit Company Stellantis only seem to use a mobile App which is definatly NOT user friendly, its nearly impossible to contact them by phone or any other means, this needs to be addressed.

Reply from Norton Way Group - NW Peugeot
Excellent service and customer relations
Through personal contact and expert advice, the experieince of buying another car was made easy.

Reply from Norton Way Group - NW Peugeot
Great car
Dawn was so helpful throughout the process of buying our new car! Such a credit to the company!

Reply from Norton Way Group - NW Peugeot
The whole experience was great friendly…
The whole experience was great friendly staff an great service

Reply from Norton Way Group - NW Peugeot
Deans natural ability to turn a…
Deans natural ability to turn a commercial around for me so quickly and efficiently is an asset to your
Company so so pleased with not only the vehicle but amount of care that went into the sale was abs spot on promise nothing and give everything’s is some that must be a company policy many thanks again to dean

Reply from Norton Way Group - NW Peugeot
Helpful, friendly service every step of the way
I was very pleased with all the interactions I had with Stewart during the purchase of my new Peugeot 208. He was very friendly and helpful throughout the whole process.

Reply from Norton Way Group - NW Peugeot
Peugeot 3008 GT Hybrid
We have purchased several cars from Nortonway and always deal with Dawn Daniels. She is such a lovely person, nothing is too much trouble for her.
We ordered this car in July 2024 and Dawn kept us up to date with details of delivery etc,
When we collected the car Dawn spent a lot of time showing us the layout of the controls and the various differences to our previous car. Dawn is the main reason we went back to Nortonway for our new car.

Reply from Norton Way Group - NW Peugeot
Excelent experience had my third car…
Excelent experience had my third car bought from Nortonway smooth process from ordering to collection thankyou
Nortonway Peugeot

Reply from Norton Way Group - NW Peugeot
I would definitely recommend Norton Way…
I would definitely recommend Norton Way Peugeot…Staff were friendly and helpful. Very knowledgeable and were able to give advice to help me choose between ICE and electric cars. I’m really happy with my e2008 and they were extremely patient whilst I arranged a private sale of my car rather than part exchange. I can’t fault the service I received; no pushy salesmen just approachable, knowledgeable and friendly staff. Thanks in particular to David who took the time to arrange extra test drives and was always quick to respond to my emails whenever I had a question.

Reply from Norton Way Group - NW Peugeot
Very Good
Very good service and good communication throughout the process from the sales person

Reply from Norton Way Group - NW Peugeot
The service we got was great from start…
The service we got was great from start to finish. We were kept informed all the way through and the car arrived early. Very happy

Reply from Norton Way Group - NW Peugeot
Stewart was an amazing salesman
Stewart was an amazing salesman. Very friendly and helpful and so patient.
However service team didn’t rate so highly. On final purchase day, a warning light went on before I even reached home. Had to go to my own mechanic next day. All four tyre pressures were incorrect - one significantly so. Was so not impressed.

Reply from Norton Way Group - NW Peugeot
Great service from Kieron
Great service from Kieron. The whole process was stress-free and easy.
Loving the new car.

Reply from Norton Way Group - NW Peugeot
Helped me through the process of…
Helped me through the process of selecting my new car. I was undecided between keeping the petrol car I had financed or whether to move to an electric car. They provided all the critical information to make the right decision for me without any pressure

Reply from Norton Way Group - NW Peugeot
Purchase off new car
Purchase off new car
Dawn the sales person was great the service was First class

Reply from Norton Way Group - NW Peugeot
Excellent Service
Archie helped us purchase our car. We had been to many dealerships and not been successful. Customer service and communication was perfect start to finish.

Reply from Norton Way Group - NW Peugeot

Reply from Norton Way Group - NW Peugeot
Professional dealership
Dave the dealer who sold us the car was knowledgeable, friendly and helpful. He explained the notability process well and had a good knowledge of the vehicle. I would happily buy from here again

Reply from Norton Way Group - NW Peugeot
Friendly
Friendly, approachable staff who listened to what we were saying/we needed and ensured this was achieved

Reply from Norton Way Group - NW Peugeot
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