Wimbledon Honda did us a great deal on a used Jazz - it was probably in our favour that the branch was closing! Ravi could not have been more helpful, and the car was prepared immaculately for handove... See more
Company replied
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Wimbledon Honda did us a great deal on a used Jazz - it was probably in our favour that the branch was closing! Ravi could not have been more helpful, and the car was prepared immaculately for handove... See more
Company replied
Pleased with the service at Norton Group when we bought our slightly used HR-V. Helpful overall and straightforward&honest.Personally I would have hoped for a "surprise&excite" final moment when we p... See more
Company replied
We had a positive experience with the Sales Manager seeming to pick up on our anxious reasons to buy one of their cars. The only "second hand" a cancelled order with 9 miles clocked - was offered imme... See more
Company replied
Ravi did a very good job of videoing the car and also arranging for an interior defect to be corrected. He was helpful at all stages, which made the transaction easier. There is slight abrasion on par... See more
Company replied
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
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60-62 West Hill Road, SW18 5HT, London, United Kingdom
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Replied to 68% of negative reviews
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We contacted Wimbledon Park Honda to buy a 71 plate Honda civic for my wife, it was the right price, the right colour and the spec that we were after but I was worried about the distance with me living in Glasgow and the car being located in London.
I spoke to Ravi Gehlot who took great care to video the car for me, he assured me the car was in fantastic condition and would come with a Honda warranty. He also gave a good trade in price for our own older Honda Civic.
We arranged to buy the car and with a quick bank transfer the deal was done.
We also arranged to exchange the cars at Preston halfway between Glasgow and London to help save me a huge return drive to London.
We met Ray their driver at the arranged spot and the car looked just as described by Ravi, we exchanged documents and got on our way home.
The car drove faultlessly and we are very happy with the purchase.
I hope the review helps anyone who is considering a car from Wimbledon Park Honda.
I would like to thank Ravi, Jas, Tracy and Ray for their help.
William McRoberts

Reply from Norton Way Group - Wimbledon Honda

Reply from Norton Way Group - Wimbledon Honda
They had the car I wanted. I thought of getting a higher spec one but in the end decided on the ex-demo. I got a reasonable deal so reasonably happy!

Reply from Norton Way Group - Wimbledon Honda

Reply from Norton Way Group - Wimbledon Honda
I have used Wimbledon Park Motors for many years and have always had a good experience both with sales and service departments, and this time was no exception.
Wasim was professional and patient and, if I had a query, he immediately found the answer. He spent time going through all the formalities and forms with patience and knowledge.
During one of my visits, when I had a test drive of the car, one of the senior managers came over to join Wasim and me. He didn’t introduce himself but began going through the products available, which Wasim had already completed with me. I understand his name is Harsh. Not very professional and put me off considering the product range.
When I bought the car, one of Wasim’s colleagues, Ravi, assisted me with one problem also in a very professional manner.

Reply from Norton Way Group - Wimbledon Honda
Staff are always very polite and plesant and very helpful. Its a pleasure always to enter the shop.

Reply from Norton Way Group - Wimbledon Honda
We did experience a small problem with the battery after the car was delivered. The sales team (Daniel) were very apologetic and extremely helpful in getting the issue sorted out very quickly and efficiently.

Reply from Norton Way Group - Wimbledon Honda
I was called in to it a car and when I got there it was being sold to another family so I went away and waited to hear if another car you were going to find for me
I got a phone call to say was I looking to buy another car and I said YES!
I was called to test drive a 2 nd car that had no handbrake working when I was out in it and was told it was 10,000 but when we got back into the show room is was told it was £13.000 by this time I had deposited£250 to save the car
I said that’s not what I had been quoted and I was told to wait whilst the sales team checked .
I was then told the car would be taken away and another car had just been acquired
When I came in again to test drive this 3 rd car another sales person was dealing with me.
I liked the car
I paid for the car and when I came to pick it up at 2pm that sales person had disappeared for the afternoon and a woman took over the sale
It was all over the place and I wish I had gone to Honda Chiswick

Reply from Norton Way Group - Wimbledon Honda
The service was very good all the way through. They were patient, especially Wasim.

Reply from Norton Way Group - Wimbledon Honda
I rarely leave reviews and, if I do, it’s typically when I’m disappointed with a service.
However, I purchased a used Honda HR-v from Wimbledon Park Honda and received an exceptional service from salesperson Ravi Gehlot. I was very impressed by his responsiveness to my initial enquiry, within minutes he sent me a tailored 10 minute video clip tour of the car candidly showing parts of the car I asked him for further details of. He continued to be responsive throughout the process and very willing to go the extra mile when I asked detailed questions requiring him needing to do research internally to answer them.
Buying a used car is not usually one of my favourite pastimes, however, Ravi’s professionalism and friendly manner made the experience as pleasurable as it could have been. Thank you Ravi and Wimbledon Park Honda, keep up the great work.

Reply from Norton Way Group - Wimbledon Honda
I rarely leave reviews and, if I do, it’s typically when I’m disappointed with a service.
However, I purchased a used Honda HR-v from Wimbledon Park Honda and received an exceptional service from salesperson Ravi Gehlot. I was very impressed by his responsiveness to my initial enquiry, within minutes he sent me a tailored 10 minute video clip tour of the car candidly showing parts of the car I asked him for further details of. He continued to be responsive throughout the process and very willing to go the extra mile when I asked detailed questions requiring him needing to do research internally to answer them.
Buying a used car is not usually one of my favourite pastimes, however, Ravi’s professionalism and friendly manner made the experience as pleasurable as it could have been. Thank you Ravi and Wimbledon Park Honda, keep up the great work.

Reply from Norton Way Group - Wimbledon Honda
Professional, polished and above all helpful. I bought on line having contacted the company and received a short video which was helpful and gave me sufficient confidence to confirm a deposit subject to confirming purchase upon inspection and driving. All went as expected and after some discussion on detailed matters we finalised. There was a minor matter subsequently and again they were very businesslike and helpful. On the basis of my experience I thoroughly recommend this company. Polished and professional.

Reply from Norton Way Group - Wimbledon Honda
Sam was very friendly and helpful.
Made the experience easy from the outset

Reply from Norton Way Group - Wimbledon Honda
The service we received from Wasim was excellent - polite, professional very helpful and informative.

Reply from Norton Way Group - Wimbledon Honda
Ravi did a very good job of videoing the car and also arranging for an interior defect to be corrected. He was helpful at all stages, which made the transaction easier. There is slight abrasion on part of the rear which was missed, but can only be seen in bright sunshine when dry, and can likely be buffed out.

Reply from Norton Way Group - Wimbledon Honda
All went very smoothly and car delivered as promised
Very satisfief

Reply from Norton Way Group - Wimbledon Honda
The best experience I've had since going to dealerships for cars. Daniel was amazing at helping me find the car for me. He made sure that I had all the right information I needed about the car and was with me from the start to the finish. Daniel is an excellent customer service advisor at Wimbledon Park Honda and I don't think I would have bought a car if it wasn't for his help. Thank you for the amazing experience Daniel B.

Reply from Norton Way Group - Wimbledon Honda
Great service throughout the process of buying our car. Wasim rashid was truly fantastic and we couldn't thank him enough for his excellent and professional service, you are a true credit to your organisation. Knowledgeable and proficient as preparing all the paperwork In advance. Furthermore has a great personal touch to his communication, listens to the customers needs and delivers a tailored service. Your branch is lucky to have you.
Thank you again Wasim, will definitely be making our future purchases with you
Dr Kuljit Grewal and Dr Sukhraj Singh Grewal

Reply from Norton Way Group - Wimbledon Honda

Reply from Norton Way Group - Wimbledon Honda
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