Wimbledon Honda did us a great deal on a used Jazz - it was probably in our favour that the branch was closing! Ravi could not have been more helpful, and the car was prepared immaculately for handove... See more
Company replied
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See what reviewers are saying
Pleased with the service at Norton Group when we bought our slightly used HR-V. Helpful overall and straightforward&honest.Personally I would have hoped for a "surprise&excite" final moment when we p... See more
Company replied
We had a positive experience with the Sales Manager seeming to pick up on our anxious reasons to buy one of their cars. The only "second hand" a cancelled order with 9 miles clocked - was offered imme... See more
Company replied
Ravi did a very good job of videoing the car and also arranging for an interior defect to be corrected. He was helpful at all stages, which made the transaction easier. There is slight abrasion on par... See more
Company replied
Company details
Written by the company
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Written by the company
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Contact info
60-62 West Hill Road, SW18 5HT, London, United Kingdom
- 02039845968
4.6
Excellent
285 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Norton Way Group - Wimbledon Honda
Good morning Francis, thank you very much for the 5 stars and kind words! We are very happy we could help. Take care - Wimbledon Park Honda.
Gold star team at Wimbledon Honda
The excellent car sales team at Wimbledon Honda ensured a smooth stress free car buying service from start to finish. I could not have been better pleased. I particularly appreciated their friendly straightforward manner, giving me all the information I needed to understand the options and to make decisions without any pressure or being hurried along. The team seemed a happy well run one working seamlessly together. It was always quick and easy to contact them. Messages were promptly picked up and responded to. My main sales person was particularly good, making it a pleasure to do business with the Honda group. The pick up and handover was also very nicely done. Gold stars all round.
June 30, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Heather, thanks for your thorough review we really appreciate it! We are so glad that our team at Wimbledon Park Honda provided such a smooth car buying experience for you. We look forward to seeing you again soon! All the best - Wimbledon Park Honda.
Quick process to part exchange vehicle
Quick process to part exchange vehicle. Rav was clear and transparent
June 23, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Giovanni. Thank you for your review, we are glad that you had a good experience with part exchanging your vehicle with us at Wimbledon Park Honda. We look forward to seeing you again soon! Best wishes - Wimbledon Park Honda.
Happy with the service and your staff
June 30, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Mr Funnell, thank you very much for the 5 stars! We are happy we could help. All the best - Wimbledon Park Honda.
Reply from Norton Way Group - Wimbledon Honda
Hi Vincent , thank you for the 5* rating! All the best - Wimbledon Park Honda.
One of our best buys
Our seller executive, Ravi, took care of us, taking the necessary time to explain everything to us in the smallest detail, all the administrative formalities, as well as all the explanations we needed regarding the purchase of our new car, but also incur part exchange of our old vehicle. Ravi is a very professional and very friendly person and patiently met our expectations. I highly recommend Wimbledon Park Honda to everyone. You will not be disappointed with the customer service at all. Thank you very much Ravi, and above all we are very happy with our new car.
June 26, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Fatema, we are very happy we could help and that you were happy with our service and staff! We look forward to welcoming you back again soon. All the best - Wimbledon Park Honda.
First-rate
A first-rate experience and highly recommended. The salesperson, Peta, was very professional, friendly and provided a great customer experience.
June 16, 2023
Reply from Norton Way Group - Wimbledon Honda
Hi Patrick, we are very happy that you had a great experience with us and appreciate the 5 stars! All the best - Wimbledon Park Honda.
It was a very easy experience buying my…
It was a very easy experience buying my new HRV. Thank you
June 21, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Rita, thank you very much for the 5 stars and kind words, it is much appreciated. Take care - Wimbledon Park Honda.
Reply from Norton Way Group - Wimbledon Honda
Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – Wimbledon Park Honda.
Wimbledon Park Honda
Peta Shilston was very helpful in arranging a test ride, and maintained an very good level of useful communication throughout the purchasing and delivery process.
June 16, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Neil, thank you very much for taking the time to leave us 5 stars! We will be sure to pass on your compliments to the team. Take care - Wimbledon Park Honda.
your staff are good
June 15, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Suresh, thank you for taking the time to leave us this rating! But please let us know whay we could have done for that extra star. Take care - Wimbledon Park Honda.
Geanina & Tracy were very accommodating…
Geanina & Tracy were very accommodating and professional. They responded promptly to any enquiries and the collection of my vehicle was smooth & hassle free. Thanks once again
June 14, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Nigel, thank you very much for the 5 stars and kind words it is much appreciated! Take care - Wimbledon Park Honda.
Your manager Jas Bhachu was excellent…
Your manager Jas Bhachu was excellent all the way through to completion of the sale. the car was in excellent condition. This is the 3rd car i have bought from Honda.
June 9, 2023
Reply from Norton Way Group - Wimbledon Honda
Hi Jasbir, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us, and we hope you are enjoying your new car. We look forward to welcoming you back again soon. All the best - Wimbledon Park Honda.
Upgraded my car
Upgraded my car, very easy, no hassle, no haggling, handover took less than 30 mins.
Seamless.#
June 9, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning! Thank you for your 5* rating and review, we really appreciate it. We are glad to hear you had a great, seamless experience getting your car upgrade. We hope to see you again soon at Wimbledon Honda! All the best - Wimbledon Honda.
Helpful and Trustworthy Team
Jaspal, Tracy and their team were always helpful, flexible, proactive, transparent and knowledgeable. I would not hesitate to recommend this branch to anyone!
May 24, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning. Thank you for your lovely review. We are glad to hear our team was able to help you and you had an excellent experience with them. We are also happy to hear that you would recommend us to others! We look forward to seeing you again soon! Best wishes - Wimbledon Honda.
A very good experience overall
I came across Wimbledon Park Honda via Carwow when my local Honda dealership was unable to meet my requirements. My initial contact was with Geanina and thereafter Tracey. They were both knowledgeable and treated me professionally and with empathy. Any hiccups previously identified were caused by the overarching systems and not by the individuals. A company is as good as its outward facing representatives - these two guys were excellent.
June 11, 2023
Reply from Norton Way Group - Wimbledon Honda
Good morning Neal! Thank you for taking the time to write this thorough review, we really appreciate it. We always aim to provide great customer service and are glad to see that our team provided this. We look forward to seeing you again soon! Best wishes - Wimbledon Park Honda.
Reply from Norton Way Group - Wimbledon Honda
Good morning CIprian! We are so glad to hear you had such a positive experience at Wimbledon Honda. We always aim to provide a great customer experience. We hope to see you again soon! Best wishes - Wimbledon Park Honda.
Kane - Friendly Test Ride Rebel 500
Kane from Honda Wimbledon has kindly organise a test ride for the Rebel 500, allowing me to pop in during lunch break for a ride. Friendly and sharing all required information, without pressuring, smooth follow-up. Thanks for helping me in taking my decision for the Rebel.
June 1, 2023
Unprompted review
Reply from Norton Way Group - Wimbledon Honda
Hi there, thank you very much for taking the time to write us such a kind review! We hope you are enjoying your new Bike! Take care - Wimbledon Park Honda Bikes.
Excellent customer service by Ravi and…
Excellent customer service by Ravi and team. If any query they just work to provide customer satisfaction. I am happy with my purchase.Thank you 😊
May 5, 2023
Reply from Norton Way Group - Wimbledon Honda
Hi Miselta, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us, and we hope you are enjoying your new car. We look forward to welcoming you back again soon. All the best - Wimbledon Park Honda.
Reply from Norton Way Group - Wimbledon Honda
Good morning thank you for taking the time to leave us 4-stars! but please let us know what we could have done for that extra star. Take care - Wimbledon Park Honda.
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