Norton Way Group - Wimbledon Honda Reviews 

285
TrustScore 4.5 out of 5

4.6

60-62 West Hill Road, SW18 5HT London, GB


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Rated 5 out of 5 stars

Wimbledon Honda did us a great deal on a used Jazz - it was probably in our favour that the branch was closing! Ravi could not have been more helpful, and the car was prepared immaculately for handove... See more

Company replied

Rated 5 out of 5 stars

Pleased with the service at Norton Group when we bought our slightly used HR-V. Helpful overall and straightforward&honest.Personally I would have hoped for a "surprise&excite" final moment when we p... See more

Company replied

Rated 4 out of 5 stars

We had a positive experience with the Sales Manager seeming to pick up on our anxious reasons to buy one of their cars. The only "second hand" a cancelled order with 9 miles clocked - was offered imme... See more

Company replied

Rated 4 out of 5 stars

Ravi did a very good job of videoing the car and also arranging for an interior defect to be corrected. He was helpful at all stages, which made the transaction easier. There is slight abrasion on par... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Machine Shop
  3. Auto Repair Shop
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Car Dealer

Written by the company

Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.

Norton Way Group, Serving North Herts & London since 1989

Written by the company

We strive to deliver only the best customer service.
Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.

Contact info

  • 60-62 West Hill Road, SW18 5HT, London, United Kingdom

  • 02039845968

4.6

Excellent

TrustScore 4.5 out of 5

285 reviews

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1-star

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Replied to 54% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(285)

140 reviews in the last 12 months

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Rated 4 out of 5 stars

Got a reasonable deal on a very nice…

Got a reasonable deal on a very nice spec car. I felt like was being looked after very well after expressing my interest in buying the car however, before that I felt as though they didn't want to sell me a car at all. Due to the fact its a small dealership I found it hard to ever find the salesman or manager available when I called which was slightly irritating to deal with.

Even though the car I bought wasn't Honda, they were able to check and ensure everything was up to standard and provided the same care and cover as the official dealership. The warranty that they offer was exactly what I was looking for and they ensured my that they were willing to cover any extra costs if the warranty didn't approve it.

Overall one of the best dealerships in the area that I have been to.

February 25, 2023
Norton Way Group - Wimbledon Honda logo

Reply from Norton Way Group - Wimbledon Honda

Good morning, thank you very much for the 4 stars and kind words! We will be sure to pass on your compliments and comments to the team. All the best Wimbledon Park Honda.

Rated 5 out of 5 stars

Geanina was very helpful when I bought…

Geanina was very helpful when I bought the car - and Tracey also kept me informed with the handover - All very helpful and friendly - would recommend your garage

February 15, 2023
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Reply from Norton Way Group - Wimbledon Honda

Hi Carolyn, we are very happy to have provided you with such a positive experience and will pass along your comments to the team here at Wimbledon Park Honda! We look forward to your next visit! Take care - Wimbledon Park Honda.

Rated 4 out of 5 stars

Staff were helpful

Staff were helpful, and didn't pressure me into making a decision

February 18, 2023
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Reply from Norton Way Group - Wimbledon Honda

Good morning Elizabeth, thank you for taking the time to leave a review. We are glad to hear you found our staff at Wimbledon Honda helpful. We hope to see you again soon! All the best - Wimbledon Honda.

Rated 5 out of 5 stars

I would highly recommend wimbledon park…

I would highly recommend wimbledon park honda.
special thanks to PETA who guide me professionally throughout the sales process.

February 11, 2023
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Reply from Norton Way Group - Wimbledon Honda

Hi Miyuru, thank you for taking the time to leave us a lovely review! We are pleased to hear you were happy with the service provided and will pass on your compliments to the team. We hope you are enjoying your new car. We look forward to hearing from you again soon. All the best - Wimbledon Pak Honda.

Rated 5 out of 5 stars

Fantastic deal. Brilliant service. Good people.

I was looking for a new Honda Jazz Hybrid and found these guys through CarWow. They offered me a much better deal than anybody else. Great communication, no faffing around and made their best offer straight away. Followed through. Every member of their team was on the ball and provided an outstanding and helpful service from the sales person, through admin to the person who handed over the car. A pleasure to do business with. Recommend unreservedly.

I'm now driving the car and it's brilliant.

February 15, 2023
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Reply from Norton Way Group - Wimbledon Honda

Dear Tom, thank you for leaving a review. We are glad to hear that we provided great service at Wimbledon Honda. We look forward to welcoming you again. Best wishes - WImbledon Honda.

Rated 5 out of 5 stars

Excellent service for the first time

Excellent service for the first time, Lovely ,friendly and professional staff. Good communication.
Would recommend to anyone
I am so happy for my new car!!
Thank you !

February 9, 2023
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Reply from Norton Way Group - Wimbledon Honda

Good morning Emanuel, thank you very muvh for the 5 stars and kind words! We hope to welcome you back again soon. All the best - Wimbledon Park Honda.

Rated 5 out of 5 stars

I had excellent customers from Geanina…

I had excellent customer service from Geanina and Raymond both from the Wimbledon branch, I found both Geanina very helpful and knowledgeable and I would happily recommend them

January 27, 2023
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Reply from Norton Way Group - Wimbledon Honda

Dear Jacqueline, thank you so much for leaving a review. We are glad you had a positive experience at Wimbledon Park Honda. All the best - WP Honda.

Rated 5 out of 5 stars

Excellent

Outstanding

January 20, 2023
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Reply from Norton Way Group - Wimbledon Honda

Good morning! thank you for the 5* rating! All the best - Wimbledon Park Honda.

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable and friendly staff

January 20, 2023
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Reply from Norton Way Group - Wimbledon Honda

Good morning Susan, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – Wimbledon Park Honda.

Rated 5 out of 5 stars

A friendly, relaxed and reliable sales team

When I purchased a nearly new Honda Jazz Crosstar Hybrid, I needed to consider the options of upgrading to a C-RV or H-RV or staying with a Jazz, the part exchange offer on my previous Jazz, the price of the new vehicle, HP v cash payment, etc. Daniel and his team were clear, patient and relaxed. The whole experience was enjoyable and free from pressure, in spite of the significant financial outlay.

December 17, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi Desmond, thank you for taking the time to write us a 5* review! We always appreciate feedback from our customers and are pleased to hear you found our service excellent. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - Wimbledon Park Honda.

Rated 5 out of 5 stars

Mr Ravi Gehlot was extremely…

Mr Ravi Gehlot was extremely professional sales and he went through every questions with us. He is very kind to help us to find out the best options to purchase the new Honda Cars. The whole experience to buying a Honda Car was brilliant and efficient. Also thanks to Tracey and rest of team to make the purchase journey smoothly complete. A big Thank You to Wimbledon Honda .

December 19, 2022
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Reply from Norton Way Group - Wimbledon Honda

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon. Best Regards, Wimbledon Park Honda.

Rated 5 out of 5 stars

Triumph Speed Triple Purchase.

Bought a lovely Triumph Speed Triple bike from Wimbledon Honda. Peta and Rob were very helpful, responded quickly to questions and there was no hard sell of the bike or related products.
I'd definitely recommend.

November 28, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi Mark, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us. We look forward to welcoming you back again soon. All the best - Wimbledon Park Honda Bikes.

Rated 4 out of 5 stars

Buying a Honda from Norton Way Group, Wimbledon Park

We had a positive experience with the Sales Manager seeming to pick up on our anxious reasons to buy one of their cars. The only "second hand" a cancelled order with 9 miles clocked - was offered immediatly. His colleague, Daniel,very knowledgeable chap was able to give us full answers about the car. They took our existing car in part exchange with a servicing agreement for new car. We were agreed to a handover date, which we were able to delay for nearly a month, on paying a small deposit to keep the reserve of new car.

November 12, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi there, thank you very much for the 4 stars, we are very glad we could help and hope to welcome you back again soon. Take care - Wimbledon Park Honda.

Rated 5 out of 5 stars

Great buying experience.very happy with…

Great buying experience.very happy with the whole process… 10/10 Thank you again

November 25, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi Michael, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us. We look forward to welcoming you back again soon. All the best - Wimbledon Park Honda.

Rated 5 out of 5 stars

Friendly helpful and knowledgeable…

Friendly helpful and knowledgeable staff - everything we were promised happened and happened to the timescale we were advised at the outset

November 24, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi John, thank you for taking the time to write us a great review! We are so pleased to hear you had an excellent experience with us and will pass on your compliments to the team here at Wimbledon Park Honda! We look forward to welcoming you back again soon. All the best Wimbledon Park Honda.

Rated 5 out of 5 stars

Friendly and knowledgeable staff.

Friendly and knowledgeable staff.
Was able to do a good deal on both the car I was part exchanging and the car I wished to purchase.
Had excellent service for the last six years,

November 18, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi William, thank you for taking the time to write us a 5* review! We always appreciate feedback from our customers and are pleased to hear you found our service excellent. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - Wimbledon Park Honda.

Rated 5 out of 5 stars

Efficient

Efficient, clear and friendly service

November 25, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi there, thank you for the 5* rating! All the best - Wimbledon Park Honda.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff . Willing to deal as well

November 24, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – Wimbledon Park Honda.

Rated 5 out of 5 stars

A great company

A great company, super helpful to deal with and I would highly recommend them.

November 18, 2022
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Reply from Norton Way Group - Wimbledon Honda

Hi Matilda, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us. We look forward to welcoming you back again soon. All the best - Wimbledon Park Honda.

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