National Maintenance Ltd Reviews 

129
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thankyou Shaun(watt) for turning our dated worn out bathroom into what seems like a spa experience,you are a star,friendly and professional,once again thank you 🤩

Company replied

Rated 5 out of 5 stars

James is our monthly Maintenance Man and we couldn't praise him enough. He is always willing to take on new jobs we throw at him during the day, even if it's not on the list! He works very quickly and... See more

Company replied

Rated 5 out of 5 stars

We have just moved into a new build at chase farm , Nathan was sent to do our 7 day snagging list . From the minute we met him to the minute he left , we couldn’t praise him enough, not only was he ve... See more

Company replied

Rated 5 out of 5 stars

Extremely Grateful for the gentleman who relayed my garden slabs,they kept us updated from start to finish. Job completed to a very high standard, they were professional and courteous. Would highly... See more

Company replied

Company details

  1. Property Management Company

Written by the company

Our ongoing maintenance services allow you to relax, knowing that your home or rental property is being kept in good shape inside and out. Maintenance contracts typically include planned and routine repair work such as general building, garden maintenance, handyman services, plumbing, heating, carpentry, decorating, cleaning or annual gas appliance safety checks and servicing for example. These are only examples and we’ll always listen to your needs and budget before making any recommendations. We can also help you with any unplanned or emergency repair work needed such as storm or accidental damage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(129)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben came and repaired sorted my boiler…

Ben came and repaired sorted my boiler and carried out the annual service.
Very professional and did an amazing job.
Ben is an absolute credit to your firm and I wouldn't hesitate to use you again / recommend you to friends and family.

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

James was very helpful and…

James was very helpful and professional, couldn't do more. I felt guilty as was misunderstanding on times but he was understanding and came back and showed me what he had done and too a good standard.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Superb company

Superb company, they have done loads of work for me over the past few years , all done professionally and to a high standard . The technicians are very helpful and do a great job, clean and tidy , they also give you helpful advice
The whole team at National maintenance are customer service focused and dedicated .
The best maintenance company out there

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

Professional & Great Property Maintenance Company

Nottingham Maintenance Ltd is a great Property Maintenance company in regards to all aspects of property maintenance. They work hard and fast to keep to the limitations that are set with certain jobs, but great staff members, friendly, and helpful, would definitely recommend working for them if you ever get the chance.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Please can I pass forward positive feed…

Please can I pass forward positive feed back for your operative mark moody. All off our customers have highlighted how professional and courteous he has been toward them whilst working in their new home. Additionally they have asked if I could forward a personal thank you over to your selfs and mark himself for his services

April 25, 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE, I asked this company to have a look at a back boiler as it wasn't working, they used a subcontractor who in my opinion didn't know what he was doing, they replaced one part after another and then gave up and just said its not repairable, and then left the system unusable, then had the cheek to bill for it all.

No skill in fault finding & basic worded quotes, get them checked before you accept.

They also claim on their website to be a member of which trusted trader, which they are not, also they have no alternative dispute resolution.

I Won't be using them again.

April 17, 2019
Unprompted review
National Maintenance Ltd logo

Reply from National Maintenance Ltd

Good Afternoon Nick.
We apologise about the subcontractor that was used. As advised we have now brought the gas in-house and have our own operative.
In this case when a new boiler was mentioned you didnt seem keen, so parts had to be replaced but at times with boilers it comes down to product elimination. We did our very best and even called through to the helpline to ask for extra help, as you can appreciate the thousands of boilers that are out there from over the years the engineers wont know them all inside out so if the obvious issues have been looked out they will call upon them for help.
You were advised by the office about parts that were going to be replaced and accepted this each time via email but unfortunately these parts didnt do the trick this time and instead of charging you more money to try even more parts we advised to replace the boiler which you were already in the process of doing.
Apologies again for the inconvenience caused, we did try our best but it didnt work out this time unfortunetly to get it up and running for you.
Kind Regards
NM

Rated 5 out of 5 stars

Dave Moffat has been working at St…

Dave Moffat has been working at St Andrews healthcare mansfield for the last six weeks and his work is exceptional and a credit to his company. would highly recommend to any one.

Steven Kennedy
Acting Lead Technician
St Andrews Healthcare Mansfield

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Wonderful company! Richard Booth was a very, very nice skillfull lad who had great customer service. I would have him back anytime!
Thank you National Maintenance

April 10, 2019
Unprompted review
Rated 5 out of 5 stars

5* Service

Richard Booth came out to make good under our bath after a leak and it looks much better now. He went the extra mile replacing the skirting and other bits instead of trying to make the old pieces look okay again which we were very pleased with!

He also filled in some gaping holes in our wall from a separate leak in the bathroom and you wouldn't be able to tell now that there were even holes there!

My mum (who stayed home whilst I went to work) said that Richard was a very nice, polite man. I was also impressed at how well he had cleaned up afterwards too. Thank you for your hard work Richard!

April 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Alan was sent from my new build developer to fix a number of items. Alan came in promptly, very friendly and carried out an excellent professional service. Within a few hours, he resolved all the issues. Definitely, recommend and will reuse again.

March 8, 2019
Unprompted review
National Maintenance Ltd logo

Reply from National Maintenance Ltd

Olu, thank you for you great feedback, its great to pass onto the lads and give them a boost.

Rated 5 out of 5 stars

Richard from Nottingham Maintenance has…

Richard from Nottingham Maintenance has been absolutely fantastic. He has reassured us about the work to be done and has done a brilliant job. His workmanship has been 10 out of 10 and the fact that he’s so tidy has meant we haven’t had to clean up the house! Thank you so much Rich, you’ve been great and I would recommend you to anyone. It’s been a pleasure to have you in our home.

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Used NM for years, would highly recommend

March 6, 2019
Unprompted review
National Maintenance Ltd logo

Reply from National Maintenance Ltd

Thank you Laura, pleasure to be working with you and Keepmoat homes as always.

Rated 5 out of 5 stars

Lovely company

Lovely company. Had to had a job rescheduled due to sickness but was informed straight away by holly who I called originally and someone still attended that day but I was given options. Workman was very friendly and did a great job. Highly recommended and will be using again

March 6, 2019
Unprompted review
National Maintenance Ltd logo

Reply from National Maintenance Ltd

Always happy to help and go that extra mile for our customers. Thank you for your kind feedback.

Rated 5 out of 5 stars

I’ve been working for NM for about 6…

I’ve been working for NM for about 6 months on a subcontract basis can’t wish for a better company to work for office staff are spot on management are second to none very happy with there services every thing is explained properly descriptions of jobs that need sorting are fully explained well organised company will look forward to working for NM in the future many thanks Danny D Platts roofing services cheers

March 6, 2019
Unprompted review
National Maintenance Ltd logo

Reply from National Maintenance Ltd

Thank you for your feedback Dan, we also enjoy working with great trades people like your self. Makes our life easier and ultimately the customers experience better.

Rated 3 out of 5 stars

not really good help in our building…

not really good help in our building site, the workman came twice time still have not sort out the problem .it was take long time waiting once we have given order.

March 4, 2019
Unprompted review
National Maintenance Ltd logo

Reply from National Maintenance Ltd

Hi, Thank you for your feedback.

Can i ask the company you work for or your name so i can look into this further please.

NM

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look