Now To Bed Reviews 

605
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bed arrived as promised after 3 weeks. They advised delivery would be late afternoon as the van had a long circuit. They encountered two motorway accidents (i could see queues on Google) and rang at... See more

Rated 5 out of 5 stars

We were replacing our King Size Bed [ Base & mattress] and we did our research both locally and via the internet. Quality was our priority closely followed by price. After due deliberation,... See more

Company replied

Rated 5 out of 5 stars

We bought an Emma mattress. Unfortunately we only used it one night and found it too hard for my wife, who has bad arthritis. I rang now to bed and spoke to Natasha who was very helpful. She told u... See more

Rated 5 out of 5 stars

Purchased a KS (medium to hard) mattress online. Sales lady was super helpful and I felt confident to make a purchase by phone. The mattress was delivered to fit in with our availability, the guys w... See more

Company replied

Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Fitted Furniture Supplier
  5. Mattress Store

About Now To Bed

Written by the company

A family-based business with over 50 years experience within the trade. Stocking brands such as Hypnos. Harrison Spinks, Sleepeezee, Relyon, Emma and many more.

Recently awarded the National Bed Federation Small Retail Champion of the Year award, Now to Bed continues to offer personal one to one shopping experience that has been the cornerstone of their growth and reputation.

www.nowtobed.co.uk

Recycling Offered

Recycle Your Old Mattress With Now to Bed

Recycle Your Old Mattress With Now to Bed
While some companies only offer disposal of your old mattress, Now to Bed offers a full recycling service where your old mattress gets taken apart into all its component parts so every part of the mattress is recycled or reused.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

605 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(605)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Great service, friendly staff, efficient delivery, couldn't be more pleased.

April 2, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you! We're so pleased to hear that – glad we could help make everything smooth and easy!

Best Regards,
Now To Bed

Rated 5 out of 5 stars

Excellent quality and value.

Excellent quality, value and fast delivery. Knowledgeable staff with efficient and friendly delivery. We would highly recommend.

April 3, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for the lovely review! We're so pleased you were happy with the service and your purchase – we really appreciate the recommendation!

Best Regards,

Now To Bed

Rated 5 out of 5 stars

Amazing service

I have had amazing service from Now To Bed, always a pleasure to buy from them

March 14, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you so much! We're delighted to hear it's always a pleasure – we really appreciate your continued support!

Best Regards,
Now To Bed

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with, did exactly what they said they would and on time. No messing about, excellent service and communication. I would absolutely recommend them to anyone. Best price for Hypnos too

February 8, 2025
Now To Bed logo

Reply from Now To Bed

Thank you for your fantastic review! We're delighted to hear our team delivered exactly as promised, and that our service, communication, and pricing met your expectations. Your recommendation means a lot to us—thanks again for choosing Now To Bed!

Best Regards,
NowToBed

Rated 5 out of 5 stars

Highly recommend

Great service, great price.

February 16, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you! We're so glad you were happy with the service and price.

Best regards,
NowToBed

Rated 5 out of 5 stars

KS mattress (medium to hard)

Purchased a KS (medium to hard) mattress online. Sales lady was super helpful and I felt confident to make a purchase by phone. The mattress was delivered to fit in with our availability, the guys who delivered were lovely and polite. The mattress is superb quality, lovely to sleep on, very happy indeed. I do need another bed in the future and will use this store again. Great to support a local family firm too

March 12, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for the lovely review! We’re so pleased you’re happy with your mattress and our service. We really appreciate your support for our family business and look forward to helping you again in the future!

Best Regards,
NowToBed

Rated 4 out of 5 stars

Able to contact helpful staff by phone…

Able to contact helpful staff by phone which can be rare these days.
Purchased an Emma mattress and it was dispatched directly from the manufacturer. On arrival ( within 10 days) I discovered it was manufactured in mid December 2024 making it around 14 weeks old. Emma advise them not to be left in packaging for more than 60 days. Fortunately the mattress regained it's shape. I recently purchased the identical mattress from Furniture Village and it was over 500 days old. It was rejected.
NTB have been excellent but have no control over the age of the mattress you will receive from Emma.

March 15, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for your review and kind words about our team. We're pleased to hear you were happy with our service. As you mentioned, Emma dispatches directly from their warehouse, so we unfortunately don’t have control over the age of stock sent. We're glad your mattress settled well and appreciate you highlighting this for others.

Best regards,
NowToBed

Rated 4 out of 5 stars

item description misleading bed base is…

item description misleading bed base is link not zip and link

January 4, 2025
Now To Bed logo

Reply from Now To Bed

Apologies for any confusion. No bases come as a zip and link, but we appreciate your feedback. If there's anything we can assist with, please let us know.

Best Regards,
NowToBed

Rated 5 out of 5 stars

Excellent company that is highly…

Excellent company that is highly recommended. Amazing customer service and competitive prices. If we live long enough we'll order another mattress!

December 31, 2024
Now To Bed logo

Reply from Now To Bed

Thank you for your kind words! We’re glad you had a great experience—hopefully, your mattress lasts a lifetime, but we’ll be here if you ever need another!

Best regards,

NowToBed

Rated 5 out of 5 stars

Good service

Good service. Good price. Everyone at Now To Bed were very good to deal with. I’d recommend buying from them. A good long standing family business.

December 16, 2024
Now To Bed logo

Reply from Now To Bed

Thank you for your lovely review! We’re delighted you had a great experience with us. Your recommendation means a lot!

Best Regards,
NowToBed

Rated 5 out of 5 stars

Really helpful staff & team

Really helpful staff to get the correct product, great delivery team when our bed was delivered.

January 28, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for your kind words! We're glad our team could help you find the right product and that your delivery went smoothly. Enjoy your new bed!

Best regards,
NowToBed

Rated 5 out of 5 stars

Great customer care

Excellent customer care on the sales advice given and keeping us informed of the delivery which was very efficient,
No areas need improvement. The purchase has proved to be the right one for us, very pleased.

January 20, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for your kind words! We're delighted you're pleased with your purchase and our service.

Best regards,

NowToBed

Rated 5 out of 5 stars

Great service from Now To Bed kept me…

Great service from Now To Bed kept me informed about delivery, arrived at the time and day they said and the delivery men were excellent

February 4, 2025
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for your feedback! We're glad you had a great experience and that everything went smoothly with your delivery.

Best regards,

NowToBed

Rated 5 out of 5 stars

Good communication

Good communication. Accurate delivery information. Good product. Reasonable price.

November 23, 2024
Now To Bed logo

Reply from Now To Bed

Thank you for your kind feedback! We’re pleased to hear everything went smoothly and that you're happy with both the product and service.

Best Regards,
NowToBed

Rated 5 out of 5 stars

Great price

Great price, great communication and service as always!
Return customer. Wouldn’t go anywhere else.

December 20, 2024
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for being a loyal customer! We’re so glad to hear you had another great experience with us.

Best Regards,
NowToBed

Rated 5 out of 5 stars

Great company

I found this company online as a supplier of Harrison Spinks mattresses. I called and spoke to Paul who was friendly, extremely helpful, knowledgeable and honest. I was kept updated about my order and delivery was on time before Christmas. The delivery guys were friendly, polite and professional. I would definitely recommend this company.

December 11, 2024
Unprompted review
Now To Bed logo

Reply from Now To Bed

Thank you for your kind words! We're delighted to hear about your positive experience with Paul and our delivery team. Enjoy your new Harrison Spinks mattress, and we truly appreciate your recommendation!

Best Regards,
NowToBed

Rated 5 out of 5 stars

All very simple

All very simple, much appreciated

October 22, 2024
Now To Bed logo

Reply from Now To Bed

Thank you for your feedback! We're glad you found everything straightforward and appreciated the service.

Best Regards,
NowToBed

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look