Bed arrived as promised after 3 weeks. They advised delivery would be late afternoon as the van had a long circuit. They encountered two motorway accidents (i could see queues on Google) and rang at... See more
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We were replacing our King Size Bed [ Base & mattress] and we did our research both locally and via the internet. Quality was our priority closely followed by price. After due deliberation,... See more
Company replied
We bought an Emma mattress. Unfortunately we only used it one night and found it too hard for my wife, who has bad arthritis. I rang now to bed and spoke to Natasha who was very helpful. She told u... See more
Purchased a KS (medium to hard) mattress online. Sales lady was super helpful and I felt confident to make a purchase by phone. The mattress was delivered to fit in with our availability, the guys w... See more
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Company details
About Now To Bed
Written by the company
A family-based business with over 50 years experience within the trade. Stocking brands such as Hypnos. Harrison Spinks, Sleepeezee, Relyon, Emma and many more.
Recently awarded the National Bed Federation Small Retail Champion of the Year award, Now to Bed continues to offer personal one to one shopping experience that has been the cornerstone of their growth and reputation.
Recycling Offered
Recycle Your Old Mattress With Now to Bed

Contact info
Now To Bed, Castle View Retail Park, LL18 5UB, Rhuddlan, United Kingdom
- 01745852877
- info@nowtobed.co.uk
- www.nowtobed.co.uk
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Replied to 50% of negative reviews
Typically replies within 1 week
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Absolutely excellent service
Absolutely excellent service. I phoned with a query and the person on the other end of the phone, was so so helpful and a delight to deal with. Two beds purchased and competitively priced. Would certainly recommend.

Reply from Now To Bed
I couldn’t recommend highly enough
The business is incredibly well run, I dealt with Tom, the manager, and he was lovely. Very good at keeping us updated and ensuring we were well looked after. He spent a lot of time with us regarding colour and fabric options for our base and made it feel personal. The delivery was as smooth and perfect as could be. Craig and his coworker (sorry I don’t know his name) were fantastic, incredibly polite, had fantastic skills to load and unload through the house and treated us with the utmost respect.
It’s rare to have the kind of service and pride that Now To Bed have.
I have purchased from them on 2 occasions now and I wouldn’t look anywhere else for a bed off the customer experience alone.
They also offer a high range of beds from an impressive range of the world’s best manufacturers.

Reply from Now To Bed
Now to Bed are an amazing company
Now to Bed are an amazing company. The sales team are so knowledgeable and helped us choose our bed, taking into account our needs, desires and budget. Thank you Emma, the bed is so comfortable and exactly what we wanted. The delivery team are also amazing. Thank you Janet for your patience and concern whilst we grappled with delayed house renovations. When we were unable to take delivery of our bed, Janet ensured it was stored safely (with no cost) and the mattress regularly turned. After a nightmare year when we were let down by various tradesmen Now to Bed were the only company that helped us.

Reply from Now To Bed
Excellent Customer Service
Excellent customer service from Zoe and the team. Very impressed how quickly our new mattress arrived just before Christmas. Would definitely recommend Now To Bed!

Reply from Now To Bed
30 night sleep trial on pocketsprung is brilliant!
I love the fact this company allow you to test their pocksprung mattresses, which is pretty unique in the market. I did decide that the mattress I orignally chose was too hard, and Tom was excellent in recommending a softer one which was a similar high quality which I love. The whole process of collecting the old one on the same day as receiving the new one was seemless. Excellent service and quality mattresses offered.

Reply from Now To Bed
Excellent provider of high quality beds
Very good service. Took 4-5 weeks to arrive, however, it has to be made to order. Well wrapped up on arrival and delivery team took everything to the required bedrooms. Will definitely be using again.

Reply from Now To Bed
Excellent price for quality mattress
Excellent price for quality mattress, very helpful staff, provided a personal and efficient service when I had a question about the mattress prior to ordering.
Kept us informed of the order status.
Delivery was on time and delivery staff were pleasant and careful.
Would use again.

Reply from Now To Bed
Great communication
Great communication, great delivery speed and great prices what isnt to love about that! Would highly recommend!

Reply from Now To Bed
A Great Company with Great Staff
My experience with this company has been very good. The staff have been helpful and the delivery of my mattress was on time. As far as I can tell, they care about their customers and their needs. I also very much like my hand made and non-synthetic Harrison Spinks mattress and hope it will last me a good many years. It is very hard to find an environmentally friendly product but a few companies, still prefer traditional practices and making beds using natural products such as wool and cotton.

Reply from Now To Bed
Brilliant customer service
Brilliant customer service, really helpful and guided me through all the complexities of mattresses and the variety of choices available. Couldn't recommend higher.

Reply from Now To Bed
Great communication and delivery but…
Great communication and delivery but our existing super king headboard did not fit the Sleepezee bed base we bought. I wish the question had been asked at purchase time. We will now have drill holes in the base to get the headboard to fit the base. I did enquire on the day of delivery and was told that Sleepezee don’t use standard headboard fixings - therefore only a 4* review

Reply from Now To Bed
Just order - you won’t regret it! …
The website is easy to navigate and ordering is simple. The prices are really good when you compare to other companies. You get a telephone call to let you know when your stock is in and to sort out delivery. Very helpful and polite. Delivery was when they said and delivery drivers were very considerate about walking on our new carpet. Don’t hesitate about ordering from them.

Reply from Now To Bed
Disappointed. Would not recommend.
Order taking was excellent. But come delivery day, the bed that we ordered was left in the room of our choice with no assembly. This was owing to some confusion and the delivery drivers were asked to assemble furniture they were not familiar with. During the assembly, there were lot of misses including damage to the bed too. Nowtobed did agree to refund my assembly charge but wish they were more organized and thorough in passing the right instructions to their courier service.

Reply from Now To Bed
Delivery was on time and I was well…
Delivery was on time and I was well informed prior. Great price . Would buy again.

Reply from Now To Bed
Very helpful over the phone
Very helpful over the phone, answered all my queries.
Super pleased with the bed.

Reply from Now To Bed
Exceptional
From the moment I walked into the store to the moment the delivery men left the Service was exceptional. I can't rate them highly enough and would 100% recommend them.

Reply from Now To Bed
Helped me choose a bed
Looked after vey well ,as for taking my old bed and setting up the new one excellent service ,would definitely use them again .

Reply from Now To Bed
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