There was an issue with processing my payment(on my banks end). Instead of just skipping my order, they contacted me personally to inform me what happened. He was super respectful with how he handled... See more
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Welcome to our web site. We offer a wide range of name brand wrist watch collections. These name brand watches include designer, fashion, luxury, and sport watches. Men's and women's styles are available on watch brands such as Casio, Bulova, Citizen, Fossil, Freestyle, G-shock, Kenneth Cole, Lacoste, Luminox, Puma, Rip Curl, Skagen, Timex, Swiss Wenger and many other name brands of watches
Contact info
United States
- www.nywatchstore.com
Replied to 33% of negative reviews
Typically replies within 1 week
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The gentleman assisted me with my…
The gentleman assisted me with my request for the tracking information with my purchase. After the call the information was on my computer, just as he said he would do.
Agent was very helpful in helping me…
Agent was very helpful in helping me pick out the correct watch band replacement for my watch. Expidited sale and shipment.
James helped me out he was great
impecable costumer serice
they are very please to help with the purchase, they sent email if they need to talk to you about the order placed, very good costumer service
James was very helpful with my order…
James was very helpful with my order and the process was very smooth
very professional .
Great customer service helped me…
Great customer service helped me through the process on my order I highly recommend nywatchstore to choose a variety of good looking watches for a decent amount of price.
The order was quickly delivered and fit…
The order was quickly delivered and fit good
Ordered a watch paid for it
Ordered a watch paid for it. Then the payment disappeared and watch never shipped. Still shown on their site even though they don’t have it. So don’t count on getting what you ordered.
I accidentally chose the wrong shipping…
I accidentally chose the wrong shipping option and James was able to correct to the intended shipping. Thank you!
Good experience
Good experience, James was very helpful in finalizing my order.
Their website made it easy to locate…
Their website made it easy to locate the right replacement strap for my watch
Very fast service
I'm very happy they had a watch I wanted that is discontinued by the official business. Very fast service and they even contacted me to confirm the correct address. Would definitely purchase from them again.
Buy your product from somewhere else.
I recommend buying your watch band from somewhere else. If the product doesn’t fit the watch you buy yes you can return it, but YOU have to pay for the shipping to return the unused product. PLUS there is no refund on your shipping cost that you paid to get the product. So in the end I paid $38.93 for shipping for a product that I cannot use and won’t get back. Horrendous.
Working with James was very easy
Working with James was very easy. He was very helpful and professional, would use this company again
Everyone was very helpful.
Great value and quality
Browsed their web site and found it to be very easy to navigate. Very good detail on the item or items being sold. Good selection, could use more Casio models, of items. Before I bought with them googled the reviews for this place- great reviews. Bought my first watch with them, just waiting for it to arrive. Couldn’t fine a certain Casio model and called them. Then returned my call same day and very friendly and informative. Was informed on back order and I could go to web site and sign up for notice when back in stock. Couldn’t fine how to do it or the watch model. Was looking for Casio edifice ecb-30d-1aef, but couldn’t fine it or the notice to be informed when back in stock. But very satisfied with all so far. Plus their prices are way better than some other places looked at.
Pleasure to do business with
follow up on returned watch band that was order wrong and new one repurchased.
James said he would follow up on credit and was very responsive to request.
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