OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use. The main selling point to me was the spread betting accounts which, if you are... See more
Location
Switch locationOld Broad Street 69, Dashwood House, EC2M 1QS London, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... See more
Company replied
You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more
Company replied
Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more
Company replied
Company details
- Finance Broker
- Currency Exchange Service
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
Written by the company
OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.
Contact info
Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom
4.8
Excellent
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have only positive experience here
I have only positive experience here. Georgi, he is my AE, helps in everything. I feel myself in good hands. Also, I can use the Tradingview for free due to their campaign that the whole year subscription was credited on my account. This is amazing.
July 29, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Edu
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
So far so good with OANDA
So far so good with OANDA. Customer services by email are helpful. Have not used instant chat yet. OANDA also credited my account with my TradingView subscription once I had signed up - which was a bonus 👍
Thanks to Luke Accounts Exec very polite and helpful. Would recommend
July 22, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Kelly
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
I am just starting out
I am just starting out, and i've been met with a great service-minded individual from Oanda that i can e-mail my questions to and get valuable information in return when i need it. The representative also calls you if needed and guides you through their apps and systems to get you going! Great start so far :-)
July 24, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Kristian,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Very easy setup
Very easy setup, very easy to use, staff are helpful and prompt to reply
July 18, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Jamie,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Reply from OANDA - Europe Limited
Hi Andrew
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Grate customer service
Grate customer service. And very helpful with all aspects from trading view to the different money accounts
July 15, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Tez,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
World class customer service
I'm not a whale... I'm not a high value account. I'm just a guy who has signed up for a trading account to investigate FX trading and went for OANDA based on a recommendation. The customer service has been _excellent_. Paired up with Brett Cummings as an account exec. He's knowledgeable, helpful and doing the right things.
All I need to do now is make some good trades :D
July 9, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Dave,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great experience and customer service with Oanda
Great trading experience with Oanda, I really like how I can connect my Oanda account directly in TradingView. Amazing support from my account manager Brett Cummings, I am new to trading and he was patient and very helpful in guiding me through how to use the platform, helping me with my account set up and answering any questions I had. Excellent customer service. Thank you
July 8, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Stacey,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Reply from OANDA - Europe Limited
Hi Andy,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
They provide excellent help desk and…
They provide excellent help desk and great service.
July 2, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Bektas,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Gave exceptional customer service and…
Gave exceptional customer service and fast responses. very grateful for the opportunity that I have received , honestly so thankful for there support and guidance throughout my journey they took there time to go through the process carefully and professionally and ensure I was informed about any additional information.Thank you:)
June 24, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Omar Cooke,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great professional service
Assigned an account manager who is quick to respond to any queries, excellent client focused company.
June 10, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Lakhs,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great demo accounts and support
Great demo accounts, and very helpful staff, provided me the resources I needed to start learning and showed me around tradeingview and the oanda trade interface. Very friendly and clear.
June 6, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Raul,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Super helpful
They have a very hands on approach which is super helpful and unique in comparison to other brokers that I have used in the past. Bradley Gilbert who is an account executive was super helpful. Very responsive, got the job done quickly and professionally. Great guy, highly recommend.
May 31, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Josh,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Good experience with OANDA to date.
Good experience with OANDA to date.
Refunded my trading view costs which was appreciated.
Have spoken to an Account Executive from OANDA a few times, they have been very helpful and knowledgeable.
May 30, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Quickening,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great & prompt customer support
Great service with prompt response and resolution of queries. Their promotion to pay back TradingView essential subscription is very such a great gesture. Also, my account manager Brett is very helpful and supportive and resolves any queries I have straight away.
May 29, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Rushang,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
High quality of service
Brett and Georgi have been a delight and polite to work with, they have answered all queries and provided outstanding support. Hope my journey with Oanda continues this way!
May 29, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Parmeet,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Very good broker
Very good broker. No problem with withdrawing or depositing founds.
May 29, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Chris,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great help!
Brett was amazing, he even called to check up on me to see if everything was going smoothy. Great customer service and a great firm 👌
May 28, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Mohammed,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great Customer Support
Great Customer Support and we can trade directly from TradingView. However, it could be much better if they can provide daily account statement
May 1, 2024
Unprompted review
Reply from OANDA - Europe Limited
Hi Anthony,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.