OANDA - Europe Limited Reviews 

341
TrustScore 5 out of 5

4.8

Old Broad Street 69, Dashwood House, EC2M 1QS London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use. The main selling point to me was the spread betting accounts which, if you are... See more

Rated 5 out of 5 stars

It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... See more

Company replied

Rated 1 out of 5 stars

You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more

Company replied

Rated 5 out of 5 stars

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.


Contact info

  • Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(341)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Account manager Georgi

Account manager Georgi made my experience 5/5 with a fast and excellent customer service.

May 15, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Most helpful assistance ever

May 15, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

They have given me a lot of personal…

Calling me and giving me a lot of guidance in setting up the account personally.
Excellent support

May 15, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Mo,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

The staff I spoke with Brett was very…

The staff I spoke with Brett was very polite and helpful. He followed up to see how things were going. Being someone who wants to know how to trade, I think I have a manager who understands.

May 13, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Emmanuel,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Luke Newitt

Upon registering with Oanda as my broker, I faced a few unfamiliarities. Luke Newitt however, took the time to keep me well informed and walk me through the system allowing me to familiarise myself and kickstart my trading experience.
He was very patient and informative and was of great assistance.

May 10, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Bradley explained how OANDA and trading…

Bradley explained how OANDA and trading view works. I am new to trading and I am looking forward to using my new acquired skills to do my trading with my new understanding. The support and help has been excellent. Thank you Bradley

April 30, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Customer Service

As a beginner to trading, I had lots of questions that made me reluctant to start my trading experience. I asked my broker for advice and he was quick to answer my call and advised me on all my inquiries.

April 30, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

I love it

I love it, Brett especially is super helpful and guides you profoundly. The spreads are manageable.

April 25, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Great support

Great support from Luke through the process of setting up a new account. Some issues getting linked to trading view but Luke managed to fix those issues with minimal inconvenience to myself. Thanks.

April 22, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Bradley Gilbert is a great help…

Bradley Gilbert is a great help everytime I need something.

April 24, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Mustafa,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 4 out of 5 stars

It’s good.

Everything is going well so far and good communication and great support.

April 24, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Excellent Experience from Luke and Oanda

I really enjoyed my experience with Luke after signing up with Oanda late last week. He was very helpful and prompt in answering my questions. It goes to show that having a good account manager with you can help elevate your personal experiences when using trading platforms.

In general, I found Oanda to be accurate when examining their charts so it's been a great experience using their platform. It was also a huge bonus that Oanda would reimburse you for a yearly Trading View Essential subscription. Please keep up the good work!

April 24, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Dominic,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

No fuss service

April 23, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

1 Free year of TradingView is a great bonus

Oanda offers 1 year of TradingView essential for free with your account, which is quite a nice touch for any trader whether you're starting or are experienced.

I hope their spreads were a bit tighter, but otherwise it's a nice offer!

April 23, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi David,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Thank you Luke you been very helpful

Thank you Luke you been very helpful, very polite do recommend great job.

April 19, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Bradley was very helpful and helped…

Bradley was very helpful and helped talk me through the setup

April 18, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Myles,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Excellent 👌 I would recommend

Excellent 👌 I would recommend

April 17, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

happy client

Brett was able to walk me through the platform successfully.

April 10, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

We are glad to hear that Brett was able to help you with everything. Thank you for your review!

Rated 5 out of 5 stars

Luke was a massive help

Luke was a massive help, he is also very keen to help when I have issue and so on… Oanda in general is really good and easy to use with 24/7 customer support.

April 8, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Jamie, we are glad to read that! Thank you for your feedback :-)

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