I took an interest free loan with Omni Capital Finance for goods from Sheds.co.uk. Paid my deposit and made interest free payments over 4mths since. They adjusted my initial payment to a time to s... See more
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Contact info
Basingstoke, United Kingdom
- 0333 240 8317
- customerenquiries@ocrf.co.uk
- www.omnicapitalretailfinance.co.uk
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Thank you Riannefor the great support.
Thank you Rianne for the great support.
May use AI-assist with repliesRead more
Check if your finance is protected, should the company go into liquidation
Took finance out with Omni Capital via Sk:n clinics. Wasn't made clear to me that this credit was NOT protected by Section 75 of the Consumer Credit Act should Sk:N go into liquidation.
Lost approximately £800. Use a credit card instead if you can.
Omni Capital - offered no support and I lost both the treatments I paid for and consequently my money too.

Reply from Omni Capital Retail Finance
Amazing experience
I just want to say a huge thank you to Omni Capital Finance for the incredible support they gave me during a really difficult time. I was unable to work due to struggles with my mental health and found myself in a position where I couldn’t keep up with my loan repayments. When I reached out to explain, I was met with such kindness and understanding.
Every person I spoke to was so lovely, empathetic, and non-judgmental — it made a stressful situation feel a lot more manageable. I’m sorry I can’t remember all of their names, but I do want to give a special mention to Rianne, the last person I spoke with. She was so efficient, patient, and genuinely kind.
It’s rare to come across a finance company that treats people like people, especially during tough times, and I’m truly grateful for the support I received. Thank you again to the team at Omni Capital.
Great because of chantelle herself very…
Great because of chantelle herself very good at her job and very patient helping and waiting
SHOCKING COMPANY!!!
Terrible company...I havnt had any correspondence since I took the loan agreement in 2022...ive tried many times to contact them through all of their telephone numbers but no one answers often waiting on hold for over 20 mins...ive sent several emails regarding my account no one returns emails either..I have had no contact with them in years...so I've cancelled my DD..so they are forced to ring me...just shocking!!..Will never use them again..such a lack of support..communication and information..zero help with your own account..cant even access online as it doesn't recognise my reference number!!!..just nothing!!!!

Reply from Omni Capital Retail Finance
Useless communication
Useless communication, very eager to get off the chat with me. without answering my questions when I'm needing assistance. then cancel straight away with no response. take your buisness elsewhere these people don't seem to have time for there potential customers

Reply from Omni Capital Retail Finance
Very helpful and patient and friendly 😊
Great experience with Safi
I had a great experience with Safi khayer. He was very knowledgable and made me feel very comfortable. Very very pleased with my experience and I am excited to start my journey!
Thankyou for trusting in me,I have…
Thankyou for trusting in me,I have brought something that will be with me forever as a 44th birthday present so Thankyou couldn’t have done it without you. Liam payments from me won’t be missed because I will use you again 100% to buy more gold for my children
Phoned Omni Capital Finance today with…
Phoned Omni Capital Finance today with a few queries.
A Lovely Lady Rhian answered all my questions,so polite.A Credit to your Company to have such a charming person.Thankyou from me to her.
Simple and quick
Simple and quick.
Was amazed at the speed my application was accepted.
Would definitely recommend this company …
Great communication with Rhiannon today…
Great communication with Rhiannon today , she answered all my questions, dealt with it really quickly , she was very kind and understanding, thank you Rhiannon you are amazing
What an amazing consultation with…
What an amazing consultation with Taylor.
Very nice and friendly. Explained everything perfectly and found the best plan for me.
Setup quickly and flexible repayment…
Setup quickly and flexible repayment terms
easy and quick decision once the docs…
easy and quick decision once the docs were submitted an offer came very impressive
excellent and very easy
A short trip from serious to pleasurable!
As regulated and serious as arranging a loan has to be Omni have made it easy and light going via their online form. Once I realised each section could be clicked through once I'd found the acceptance tick box it was simple to do and quick. Borrowing money can be worrying but can also be pleasurable as Omni have shown here. Thanks
Excellent service
Everyone I spoke to was very polite and inormative and if they didn't know the answer or were unsure they sought advice from management which I felt was reassuring. Nothing was too much trouble for the company and their communication skills were excellent as well as knowing that everything was recorded which gave me a sense of relief. I have high praise for all the staff i have been in contact with they have been amazing and a credit to the company I would definitely contact them again if in the future I required a loan thanks omni
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