10/10 service from Zack! For a first time buyer and not having much knowledge on how things work, Zack couldn’t have been more helpful! Constantly at the end of the phone to answer anything I didn’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
One2One Mortgage Solutions in Cwmbran offer mortgage and insurance advice for first time buyers, people wanting to remortgage or have life insurance cover.
Contact info
5-7 New Street, NP44 1EE, Cwmbran, United Kingdom
- 01633866088
- niall@one2onemortgagesolutions.co.uk
- www.one2onemortgagesolutions.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, communication and ease
Having used Niall a few years ago, I went back through him for my latest purchase which completed today. Great experience, communication throughout was exactly what you'd expect. Happy with the service from all the team and will be using again in the not so distant future I'm certain.
Brilliant service and affordable
Brilliant service and affordable. Niall and his team were on hand to help whenever needed
Fantastic service
Fantastic service, very professional would recommend.
Naill was very helpful and informative.
Dealt with an issue regarding a long standing default that hadn’t been removed
Thankyou
Keith
Very helpful
Very pleased with the effort and details which Niall has gone into helping me through a few things. Being fairly new to bits like this Niall has talked me through step by step and has made it clear and precise. Would highly recommend
Professional, well informed and personable
I can't recommend Niall, Jordan and the team highly enough. They are incredibly knowledgeable, approachable and really take the time to break through all the terminology so that we understood what we were getting. They kept us calm and made the whole process much more manageable. I won't consider anyone else now. Professional, well informed and personable.
Absolutely first class and professional…
Absolutely first class and professional service from them.
I am really impressed by their professionalism and thoroughness.
I highly recommend them.
Informative & Professional
Throughout the whole process, One2one made me feel as I was in safe hands, constantly providing me with updates and ensuring I was happy with moving forward with the mortgage, and any quires and questions that were raised were answered promptly and communicated in a way I could easily understand. Can't recommend the guys enough, made the whole process much easier, and ensured I had the best deal available.
Very honest and happy with the whole experience, would definitely be using these guys again in the future.
Absolutely fantastic service from one 2…
Absolutely fantastic service from one 2 one, Niall and the team have kept me updated every step of the way and even gone above and beyond during what turned into a difficult personal circumstance for me. Wouldn't use any other mortgage advisor. Thank you so much, I am eternally grateful
Brilliant work from Niall
Brilliant work from Niall, especially during a global pandemic. Made the process very easy for me. Will use again!
Top class service from start to finish
Top class service from start to finish. Niall and his team has been helping me build a property portfolio with great success. Would highly recommend to anyone looking for help with mortgages.
Excellent service
I’ve brought two properties through One2one during the covid period, I must say the service has been second to none. Mortgage lenders have been very busy in this time but One2one have been very professional in the process.
Absolutely solid.
Absolutely solid.
If you want to take the stress out of the whole experience and get a killer interest rate - this is where you go.
They’re always available, never make you feel like you aren’t getting their full attention.
I’ll be back for more.
Great service
Great service received sorting out our mortgage and insurance for our new house. Got a great deal on our mortgage and always available to answer any questions. Will definitely use again and would recommend to anyone.
100% will go to them again
Brilliant guys to use. Always contactable, found me a great deal and got everything done they said they would.
Will 100% use again and can't thank them enough for all their help.
Very professional and efficient
Very professional and efficient. I left it very last minute before needing to sort everything and Niall still managed to get me a great deal! Will definitely use again.
Easy remortgage
Remortgage sorted with minimum fuss and excellent customer service. Friendly and efficient all sorted in a week and would have been quicker if I would have supplied the required documentation straight away.
Digital signing of documents and scanning of supplemental identity documents meant a contact free process from start to finish.
Monthly payment came down which will give us some stability in these uncertain economic times.
Thanks guys.
Brilliant service from start to finish.
They made remortgaging easy
They made remortgaging easy. There was no hassle, they took care of everything. Always returned calls promptly . An efficient company I would highly recommend
Brilliant as always
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








