Trade Power Tools Direct Reviews 

249
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Plumb Tools Direct , through Amazon. Don’t deal with them they are totally dishonest. I returned an item to them for refund, they told the Post Office not to deliver the return to them, so they have... See more

Rated 1 out of 5 stars

I buy online every day most items are delivered the next day, some 2 days never any longer than 3 days but I ordered with you on the 19/3/2012 and 9 days later have not even go a delivery date.... See more

Company replied

Rated 1 out of 5 stars

I would put 0 stars, but unfortunately this is not possible. I paid for express delivery because I urgently needed the product, but they waited 11 days before sending it. As a result, I paid more whe... See more

Rated 1 out of 5 stars

I spent £299.99 on a Milwaukee impact driver with 2 batteries and a charger. The charging system was defective. I returned the item asking for a refund, which is my legal right as a consumer. They hav... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Trade Power Tools Direct is a family run business established over 12 years ago and our family has been in retail for 30 years, so we have strong foundations of customer care and satisfaction. We have seen year on year of successful growth and are fast becoming one of the leading Power and Hand Tool sellers within the UK. Located in the South West, we have recently moved into our new unit to service the needs of our Internet customers which has grown rapidly with the high volume of demand for our power tools from the e-commerce market. Trade Power Tools Direct distribute across the mainland U.K. The company has grown with a very fast moving power tool market and have formed links with some of the best known brands. Trade Power Tools Direct have embraced new technology and our new e-commerce website which continues to grow and we have added some very functional ideas: integrated Pay Pal for ease and secure payments and floating navigation bars for faster product retrieval. All have been implemented to make your use of the Internet a simple and safe one. Hope this gives you an insight into how Trade Power Tools Direct works We would like to take this opportunity to thank you for buying from Trade Power Tools Direct.


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1.1

Bad

TrustScore 1 out of 5

249 reviews

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1.1

All reviews

(249)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

V good

Good service prompt delivery. Damaged carry case replaced in a couple of days.

October 19, 2013
Unprompted review
Rated 4 out of 5 stars

Good, fast accurate.

The website was quite informative and easy to use. Delivery was faster than I expected. My only criticism is the fact that my parcel was taken to the delivery office because I was not at home for the delivery. It is possible to ask for delivery instructions (eg: leave in the porch) in the order form. All business that operates on line, can do this, but they rarely do.

September 27, 2013
Unprompted review
Rated 3 out of 5 stars

I'll be back!

all goods on 1st order arrived, but on opening 2nd lot of goods ,brass twin pack padlocks never arrived, everything else fine , hope you can either send on or re- imburse appropriate.
found site by chance and noticed prices were in good deals for what I was looking for and a lot of variety.
Will be back !

September 15, 2013
Unprompted review
Rated 5 out of 5 stars

I LOVE IT

Used it today for the first time...It glided around the garden like a hot knife through butter. Automatic Spool feeder is a big winner, delighted with the product and BY FAR THE BEST PRICE AROUND!!

August 28, 2013
Unprompted review
Rated 3 out of 5 stars

A stock item took 5 days to deliver :(

I ordered a Nilfisk pressure lance that was in stock on Saturday, come Wednesday I called Online Power Tools and was told it was being shipped that day for delivery next day. Thursday came and gone, then Friday the lance finally arrived, packaged well.

An online reatiler needs to be on the ball, its price and quick delivery IMHO. However on this occassion, I chose this company for the 1-3 day delivery time, not the price and didn't get either.

August 12, 2013
Unprompted review
Rated 5 out of 5 stars

Quick and profetional

Absolutely grate wouldn't go anywhere else. I have been buying tools over the counter and on line for a while now but online power tools are by far the best suppliers I've delt with!!

July 19, 2013
Unprompted review

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