Onlineticketshop  Reviews 

1,406
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

It was absolutly incredible! Even though weve been at the last row, it was almost as ecxiting as floor tickets. Maybe we were far away, but you guys made sure thay every one in every seat could enjoy... See more

Rated 2 out of 5 stars

I have bought 4 tickets to celine dion. I can't see the tickets on my page after it got canceled, but I haven't got my money back, they have been difficult to get in touch with Now it's just to see... See more

Rated 4 out of 5 stars

The event was rescheduled from 2020 to 2022 and also the venue changed. First asked for a refund, but got the answer that the tickets were not refundable, but heard that some people had gotten refunds... See more

Rated 1 out of 5 stars

Bad service, bad custommer support. If a concert is delayed multiple times they won't refund the ticket. Prices are also higher than other places - if you want to purchase a ticket, they are not the p... See more

Company details

  1. Amusement Center
  2. Event Ticket Seller

Information provided by various external sources

Premium Tickets for Concerts, Football, Comedy, Theatre and all other Events Worldwide. Buy Safe & Secure with Onlineticketshop! 100% Guaranteed!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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3.1

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(1,406)

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Rated 5 out of 5 stars

All was great !

December 12, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Gilles,

Thank you for your time and your positive feedback!

We hope that you enjoyed the concert of Rolling Stones and that you will visit us again soon ;-)

Have a nice day!

Warm Regards,

Team Onlineticketshop

Rated 1 out of 5 stars

you are hustlers

you are hustlers, no one should buy any tickets from you greedy company....!

December 12, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Niels,

Thank you for your feedback.

Before you make a purchase on Internet is always advisable to check the website and read the Terms and Conditions. We are a transparent company, you might not like our way of doing business but we provide all the information to the customer in a very open way, directly on our website. Unfortunately we can not influence the fact that the customer read or not those information, however we ask before proceeding with the payment of the order to agree with Terms and Conditions in which is clearly explained our business, the price difference and the non refund policy.

Furthermore note that your ticket has a special guarantee: in case, for some unforeseen reason, you are not admitted to enter the event with your tickets, you will be refunded 120% of the price of the ticket. This is also specified in our Terms and Conditions.

We have explained to you the situation over the price difference and the non refund policy several times trough several channels, therefore we have done our best to help you understanding the situation.

I would like to specify that we are a dutch based company, therefore we fall under the dutch law. (this is also specified in our Terms and Conditions). If you would like to have a look at them to find confirmation of my words, please find the link below:

http://www.onlineticketsshop.com/about-us/terms-conditions

I hope that with this last explanation I have clarified completely the situation and I wish you a lovely day.

Regards,

Team Onlineticketshop

Rated 5 out of 5 stars

God service nem at bestille billetter

December 12, 2017
Unprompted review
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Reply from Onlineticketshop

Kære Tommy,

Tak for din tid og din positive feedback.

Det motiverede os til at høre, at du kunne lide din hjemmeside, og at du havde en god oplevelse.

Hav en god dag!

Maria

Team Onlinetickeshop

Rated 5 out of 5 stars

Det de lover holder.

December 12, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Kaere Thomas,

Tak fordi du tager dig tid til at forlade en anmeldelse.

Tak for dine komplimenter og for tilliden!

Hav en god dag!

Team Onlinetickeshop

Rated 5 out of 5 stars

Nice and easy website

December 12, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Morten,

Thank you very much for your time and your feedback.

We are pleased to hear that you are satisfied with our services and we hope to see you again on our website!

Have a nice day!

Team Onlineticketshop

Rated 1 out of 5 stars

Illigal ticket sales in Denmark!

Illigal ticket sales in Denmark!
This kind of ticket re-sales is not legal in Denmark!

I paid 75 EUR in overprice for 2 Depeche mode tickets I could have bought much cheaper at the right dealer.

I will now report you to the police in Denmark!

October 28, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Jes,

Thank you for your feedback.

I would like to give you an explanation regarding the question that you have raised about the price.
Onlineticketshop is a reseller of tickets. By ordering your tickets with us, you have more chances to have the ticket, because we have the advantage of taking part in pre-sales of tickets. This means that usually tickets are only accessible to public after we already have the tickets. To be able to enjoy this advantage, we pay a higher price than usually is asked during the public sales. In addition, depending on demand, the prices may vary, and at times the prices may be lower and at times higher than the original price. The prices also vary due to the guarantee that you will have your ticket, after having paid a market conform price. We aim to be a transparent business, meaning that on the ticket you will always see the original price.

It is also stated on our website that we are a reseller and not the original source of sale. Furthermore when you purchase the ticket trough our website you need to agree with terms and conditions in which we state transparently our business and our rules.

We hope that we have now informed you sufficiently and we wish you a great day!

Team Onlineticketshop

Rated 5 out of 5 stars

Beautiful experience

Beautiful experience. The price is a bit expensive, but the only Way to be there. Thanks

October 20, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Alessandra,

Thank you for your feedback! We are happy to hear that you had a nice experience with us!

Till next time, have a great day!

Regards,

Team Onlineticketshop

Rated 5 out of 5 stars

Super happy with all the services

Super happy with all the services - from ordering - ticketing - follow up, payment & delivery - super happy & grateful (Rolling Stones) Onlineticketsshop fan :-)

October 20, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Rene,

Thank you for your positive feedback!

We are really happy to hear that you had a nice experience with us!

Till next time! Have a lovely day!

Regards,

Team Onlineticketshop

Rated 5 out of 5 stars

Smooth service

Smooth service, tickets were issued on other name which is usual with these services but no problem at the concert. Costumer service also polite and responsive. Very satisfied, Tadej

October 20, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Tadej,

Thank you for your message and your positive feedback!

We are glad to hear that you are happy with our service!

Have a nice day!

Regards,

Team Onlineticketshop

Rated 5 out of 5 stars

I Live in the UK and bought a ticket …

I Live in the UK and bought a ticket for GnR in Njimeggen - was unsure if I would get in with the ticket but it was all OK- brilliant in fact- no problems - would use again for more tickets if visiting Netherlands again.

August 1, 2017
Unprompted review
Rated 5 out of 5 stars

Celine Dion concert tickets.

We bought 2 tickets for Celine Dion concert in Copenhagen, a concert we did not succeed to attend during our trip to Las Vegas and we really wanted to join. We did not want to call from our telephone and wait and wait and maybe loose this event again. Impossible to get tickets.
Therefore we bought our tickets through onlineticketsshop. Price was a little higher than normal price but we really did not care. We got our tickets after few days and every thing went very well. Fantastic concert.
Will we use onlineticketssip again? Yes, for sure because that is an easy way for us to book tickets.

July 27, 2017
Unprompted review
Rated 2 out of 5 stars

Meh - anxiety levels high

Purchased tickets, received tickets, attended event = happy family. Unfortunately upon receiving tickets I tried to make contact with my many questions but not one reply received. Left me wondering right up until ticket scanned at event which was in a different country and I had been separated from rest of family due to gender. All well but could have done without the anxiety

July 23, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Dawn,

I am happy to hear you enjoyed the event but I am sorry to hear about this situation!
Actually I do not know why you have been separated at the entrance, so I can not give you an explanation or a reason for this.

Luckily everything turned out well and you have enjoyed the show!

Looking forward to welcoming you at Onlineticketshop in the future.

Warm regards,

Team Onlineticketshop

Rated 1 out of 5 stars

To pay 211€ for a Celine Dion show and …

To pay 211€ for a Celine Dion show and to be seated so away as to see her so tiny on the stage it's just a rip off ! Never again !

July 21, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Nadia,

Thank you for your review, we are sorry to hear your places weren't situated as you wished for and to hear you feel ripped off.
That is not how we want you to feel about your experience with our company :(

We would like to become in contact with you to speak about the situation and look for a good solution.
Therefore, my French collegue will call you today!

Kind regards,

Team Onlineticketshop

Rated 5 out of 5 stars

Very good site internet !!!

July 20, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Bonjour mme Bonfillon,

Merci pour votre commentaire. Nous sommes ravis d'entendre que vous êtes satisfait par nos services! Nous espérons que vous avez passé un bon concert cette semaine.

A très bientôt, nous espérons!

Cordialement,

Team Onlineticketshop

Rated 5 out of 5 stars

service impeccable

July 20, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Bonjour monsieur Richard,

Merci pour votre avis positif! Nous sommes vraiment ravis d'entendre que vous êtes tellement satisfait par nos services. Nous espérons que vous avez eu une belle expérience au concert il y a deux semaines.

A très bientôt!

Cordialement,

L'Equipe Onlineticketshop

Rated 5 out of 5 stars

COLDPLAY GOTEBORG 2017

It was my first time I used your service. Very satisfied. Thanks

July 16, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Massimo,

Great to hear that you've had a good first experience :)

Hoping to welcome you at Onlineticketshop in the future!

Kind regards,

Team Onlineticketshop

Rated 5 out of 5 stars

Top Service.

July 13, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Goedemiddag Martin,

Fijn om te horen we zien je graag weer terug in de toekomst :)

Vriendelijke groet,

Team Onlineticketshop

Rated 5 out of 5 stars

Heard some stories that it was a fake …

Heard some stories that it was a fake site after purchasing tickets but waited to see if they arrived on the daye they said. 100% i got my tickets was great being able to purchase in advance as I managed to save a bit more money too! A*

July 13, 2017
Unprompted review
Onlineticketshop  logo

Reply from Onlineticketshop

Dear Jordan,

Thank you for your positive review and great that you bought the tickets for a good price :)

Hoping to welcome you at Onlineticketshop in the future!

Kind regards,

Team Onlineticketshop

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