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Rated 5 out of 5 stars

I have worked here for a few months now and it was one of the most amazing environments I've been at. Wonderful leadership team, and always striving for decency over the phone. These guys turned me in... See more

Rated 1 out of 5 stars

An organisation with the charm of a pesky moss on a hot summer day. They will ring you non stop from multiple numbers until you get a brain tumour. When you pick up it’s the same old dodo, up to their... See more

Rated 1 out of 5 stars

A pity we cannot leave NO stars. This company persistently calls when we have advised them REPEATEDLY that we are not interested! We are happy with HBF and will NOT change our excellent legacy po... See more

Rated 1 out of 5 stars

This company called me soo many times, even I have blocked the incoming number however they called in from different numbers all the time, making number blocking almost impossible. Once I picked up... See more

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1.5

Bad

TrustScore 1.5 out of 5

67 reviews

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Rated 1 out of 5 stars

Constant calls from new numbers

Constant calls from new numbers, advised that I do not want to be contacted again but somehow still getting contacted.
If I want to do a private health comparison I would do it privately and in my own time.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them 0 stars I would

If I could give them 0 stars I would. They are a nuisance and once they have your number they will call you consistently, even if you are registered in the Do Not Call register. It's disgusting that companies like this can get away with this behaviour. It's harassment and you guys need to stop!!!

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Constant phone calls.

Constant phone calls. Constant phone calls. Constant phone calls. Constant phone calls. Constant phone calls. Constant phone calls.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

why are you calling me

Had an unsolicited call from them. Just told me her name no company. I asked the name of the company and she told me. I said I couldn't talk and she was very sarcastic. Didn't hang up properly and I could hear her laughing at the call.
DO NOT CALL ME AGAIN!!!!!

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Unsolicited call from a very sarcastic…

Unsolicited call from a very sarcastic caller when told the call was not appropriate and that I did not want them calling. Further sarcasm when advised that my number is on the do not call register. Compaint lodged with Do No Call register. I would advise othes do the same.

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest pest

I don't know how they got my number but they call daily. I block the number they call from then they are calling me from a new one. It's relentless. I think I blocked 15 numbers from them and they kept coming. I have filled in the do not call form from their website so let's see what happens. I'm not hopeful and fell I've just handed over more information to them to see on.

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

When is someone going to report and…

When is someone going to report and sanction this company? They are as bad as scammers! Every number is different so blocking them does not work, I have just screamed down the phone at the caller. Pease, I am 80 years of age and still working at an honest job. I deserve better. Australia deserves better. Please get a real job !

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

BORDERLINE CORPORATE HARRASMENT

If I could give minus 5 stars for this annoying irrelevant company I would. Rang on a work phone very rude when I kept asking who she was because ITS A WORK PHONE and then became abusive and very rude when I explained it's a work phone and to remove the number from the database. She then gave me a spray about identifying work when she called me!!! We then got a whole heap of silent calls from same number till we blocked it then requested our phone to be removed. Borderline harassment. One call, no thank you..not 5 calls in 30 minutes till you are not so polite.
We don't know how they got our details or private work number

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Rotten!

Well, I don't normally answer unknown numbers but I am expecting another call today...
The lady was quite rude, I told her my husband was away and u would discuss our current healthcare with him. She asked if she could call back, I said no... then at the end of the call, " it was to my detriment" then hung up... well, after that call ended abruptly i called her every rotten name under the sun... don't call back!!!!

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. They keep calling me almost every day from random numbers and I can't get rid of them.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

Funny people

It's pretty funny how they keep calling me from different numbers, and I just keep not answering. It really shows how desperate they are!

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

This company called me soo many times

This company called me soo many times, even I have blocked the incoming number however they called in from different numbers all the time, making number blocking almost impossible.
Once I picked up the call and said I am not interested with any their product, the guy just hang up without saying a word.
This is a rubbish company with cold calling scam tactics…

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Persistent and Pushy

Persistent. Called many times. I told them I was happy with my current policy. They found a policy that did not offer like for like. Told me it was like for like. You miss out on any sign up bonuses the health insurers offer so that's their commission. These guys only need to sign up one caller a day to cover their wages. Do your own research and see if they can beat HCF.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Why can’t I leave zero stars??

Why can’t I leave zero stars???
As I just browsed over some other reviews I’ve noticed nearly all have same experience to me.
They call me repeatedly (at least 3/4 times per week always from a different mobile number!! As soon as I answer and they introduce themselves as such&such from Optishite I hang up and block the number immediately, I legitimately have blocked 30x optichoice number I. The last 4x weeks.
I’m trying to run a small construction business and each of these call I feel could be a potential customer so having to deal with this harassment instead is soul destroying!!
I have also asked several times to take my number out of their system but obviously they just love cold calls and wasting everyone’s time.
Sad sad “company”

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Nope

Had missed several calls from this company. Answered today, told her I was happy with my current health insurer, she persisted, I sighed, she said .. "you can huff and puff all you want, I'm doing this for your benefit, not mine". Then she hung up.

December 5, 2024
Unprompted review

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