Orchard by Bridges  Reviews 

160
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

It is said that moving house is one of the most stressful things you ever do and they are not wrong. After accepting an offer from a cash buyer, we thought the sale would be straight forward. This wa... See more

Rated 5 out of 5 stars

Orchard by Bridges (Camberly) has been fantastic in helping us secure our first home. Particular thanks go to David Ramon and Hayley Levy who were also happy to answer any questions we had and follow... See more

Rated 5 out of 5 stars

We felt extremely fortunate to have Orchard as our agents when we sold our house recently. They listened and saw we only had appointments that were booked in advance with buyers who seemed genuine. W... See more

Company replied

Rated 1 out of 5 stars

I ordered two 4 in 1 cherry trees. One died almost immediately. I contacted them 3 times via e-mail (there is no phone number on their website) and was completely ignored. Whatever you are saving i... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Since 2006 Orchard has risen to become one of the areas most successful and reputable estate agents. Orchard was founded on a simple belief: Offering unrivalled levels of personal service to our valued clients. We pride ourselves on providing extensive local knowledge and impartial advice and in essence, it’s our people that make us special. When you enlist the help of Orchard you will be pleased to know that we’ll take the time to truly get to know you and your requirements. We will be by your side every step of the way, helping to make your property sale as smooth and effortless as possible. Critical to this is our belief in the importance of communication. To this end, we utilize the very latest technology to help us stay in touch – either online or in person. As a result you’ll always know how your house sale is progressing. Why not contact us today, and find out how we can help you sell your property?


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3.5

Average

TrustScore 3.5 out of 5

160 reviews

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3.5

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(160)

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Rated 5 out of 5 stars

Orchard were brilliant

Orchard were brilliant! We had a particularly difficult move involving a new homes site at the top which Orchard were selling, along with the property we were trying to buy. We lost a buyer on the day of exchange but Will and the team kept the chain together when we re-sold and remained calm and maintained their excellent level of communication. I don't think you could want any more of an agent, they are professional, mature and human. Top marks!

September 17, 2017
Unprompted review
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Reply from Orchard by Bridges

Hi Nikki
We appreciate your excellent review and hope the move goes well.
Thank you
Orchard team

Rated 5 out of 5 stars

My sale

Excellent and quick service from the Camberley branch in finding a buyer for my property, highly recommended.

September 7, 2017
Unprompted review
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Reply from Orchard by Bridges

Mr Peacock
Thank you for your review
Orchard team.

Rated 5 out of 5 stars

Great service

Great service, kept well informed with the purchase, thanks

September 6, 2017
Unprompted review
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Reply from Orchard by Bridges

Thank you for your kind review.

Rated 5 out of 5 stars

Would highly reccomnend Orchard.

Would highly reccomnend Orchard.
If you are thinking of using one of these "pay one fee" companies then I would urge you to think about the old saying "you get what you pay for"
The service we received from Orchard was fantastic. I love that every member of the team came out to the house at the start to learn about my home to enable them to know what they were selling potential buyers.
We had 17 viewings in the first 5 days and one of those people bought the house.
Orchard maintained contact throughout and responded to e-mails the same day.
The pictures and information about our house was very good and posted online the day after we agreed to use Orchard.
Our house was marketed, sold and completed in 9 weeks.
Thank you Orchard, special thanks to Will and Dan.

August 10, 2017
Unprompted review
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Reply from Orchard by Bridges

Hi Mr Farmer & Ms Foreman
Thank you for your fantastic review, we appreciate it very much. Good luck in your new home.
kind regards
Orchard

Rated 5 out of 5 stars

Orchard have been sublime

Orchard have been sublime
A massive thank you from the two of us. We would happily recommend you to anyone.

August 2, 2017
Unprompted review
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Reply from Orchard by Bridges

Hi Joe
Thank you for your review, much appreciated we hope you enjoy living in your new home
kind regards
Orchard

Rated 5 out of 5 stars

I have a very excellent experience from Orchard

I have a very excellent experience from Orchard.
Therefore, I would like to use this opportunity to say my thanks for all their (Mike and Rachel) support and understanding which made my moving journey very easy. Thank you :)

August 2, 2017
Unprompted review
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Reply from Orchard by Bridges

Hi Sara
Thank you for 5 star review, we hope you are happy in your new home
kind regards
Orchard

Rated 5 out of 5 stars

Very professional

Very professional and helpful ageancy
I will recommand
Thank you

July 17, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Ms Hodari

Many thanks for taking the time to review of our service. We are very pleased to learn that you will be recommending us in the future.

Kind regards

Orchard

Rated 5 out of 5 stars

Much more proactive and responsive that …

Much more proactive and responsive than other letting agents we have used - would highly recommend.

July 17, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Ms McLoughlin

Many thanks for the great review of our service, we are so pleased that you would recommend us and found that we were proactive and responsive.

Kind regards

Orchard

Rated 5 out of 5 stars

Excellent service at all times from …

Excellent service at all times from Mike and Racheal (rentals). Made the whole process very easy. Max

July 14, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Mr Connors

Many thanks for the positive review of our rental service, we are glad you found Orchard easy and simple to deal with.

Kind regards

Orchard

Rated 3 out of 5 stars

Seymone was excellent the rest ok but need some training of how not to wind up the clients perhaps laid back Will can do that

Seymone was excellent
The rest ok but need some training of how not to wind up the clients
Perhaps laid back Will could do that
Dave Bourne

July 4, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Mr Bourne

Many thanks for taking the time to write a review of your experience with Orchard. I am sorry to hear that you felt some parts of our service was lacking and we will take your feedback on board. Thank you for mentioning Seymone in particular and how good she was at progressing the sale through to exchange and completion.

Wishing you the best of luck in your new home.

Kind regards

Orchard

Rated 5 out of 5 stars

Warm and Friendly Service!

Wonderful! It's a rare quality to find people that are genuinely dedicated to finding the right home for you! The friendly service and approachability was second to none. I would recommend Orchard to any prospective buyer/renter!

June 28, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Victoria,

Many thanks for your great review of our service. It is always good to hear that people would recommend us and that you found us so helpful.

Kind regards

Orchard

Rated 5 out of 5 stars

Sale review

Orchard team was excellent, all the staff were very friendly and professional. Special thanks to Daniel Rozario and Seymone Roberts for their hard work, professionalism and always kept us up to date with the sale progress. It was a very long journey and they were there with us in all our ups and downs, they were friendly and empathetic at our most needed times. Definitely will recommend to use this agent for sale and rental service.

June 11, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Roselin

Thank you so much for taking the time to review your experience with us. We are delighted that you had such a positive experience.

Kind regards

Orchard

Rated 5 out of 5 stars

EXCELLENT SERVICE

EXCELLENT SERVICE ! ,VERY HELPFUL,!
IT WAS OUR FIRST EXPERIENCE OF RENTING THROUGH A AGENCY MADE IT STRAIGHTFORWARD AND EASY FOR US THANKYOU ORCHARD AND ALL YOUR STAFF

June 11, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Ms Turner

Thank you so much for reviewing our service and your positive review. We hope you enjoy living in your new home.

Regards

Orchard Lettings Team

Rated 5 out of 5 stars

Excellent estate agent who provide an …

Excellent estate agent who provide an amazing service. I can not thank Orchard enough for their friendliness. Daniel R and Dan S were easy to speak to and extremely knowledgeable when guiding me through the buying process.

June 9, 2017
Unprompted review
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Reply from Orchard by Bridges

Many thanks for your review, we are pleased you received such a friendly and knowledgeable service from our team.

We would like to wish you the best of luck in your new home.

Kind regards

Orchard

Rated 5 out of 5 stars

Best estate agents we have ever used

Best estate agents we have ever used. Everyone in the Camberley office is professional, caring, friendly and empathetic. They arranged many viewings for our property, and what we appreciated the most was that they kept us informed continuously even if there was no news but to just check in. They were never pushy or abrupt; we didn't feel like we were just been given 'sales' talk but that they were there to help us get to where we wanted to be. I would definitely recommend Camberley Orchard and I will be using their services again should we move in the future.

June 2, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Ms Paizes

Many thanks for your positive review of our service. We are delighted that you found our team to be so helpful and wish you the best of luck with your future plans.

Kind regards

Orchard

Rated 5 out of 5 stars

Orchard were brilliant from start to …

Orchard were brilliant from start to finish - would recommend! Dan R was excellent for the sale of our property and purchase of new property, always keeping us informed. Seymone was brilliant with all conveyancing and helping us to exchange and complete in the same day - the sale wouldn't have gone through so quickly without her. Thank you both!!

May 22, 2017
Unprompted review
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Reply from Orchard by Bridges

Thank you so much for taking the time to review our service. It is good to hear that you had such a positive experience selling your property with Orchard and we would like to wish you every happiness in your new home

Kind regards

Orchar

Rated 5 out of 5 stars

Sale of 180 Gordon Avenue

Thanks to Will and the team for the excellent support provided through the sale of our property. Throughout the process the team kept us well informed and did all they could to help move the sale forwards. We'd have no hesitation recommending Orchard to others and would certainly use them again.

May 16, 2017
Unprompted review
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Reply from Orchard by Bridges

Dear Alison

Many thanks for the positive review of our service, we are delighted that Will and his team did all they could to make you feel supported during the sale. It is great to hear you would recommend us and use us again!

Thanks and best regards,

Orchard

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