Orchard by Bridges  Reviews 

160
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

It is said that moving house is one of the most stressful things you ever do and they are not wrong. After accepting an offer from a cash buyer, we thought the sale would be straight forward. This wa... See more

Rated 5 out of 5 stars

Orchard by Bridges (Camberly) has been fantastic in helping us secure our first home. Particular thanks go to David Ramon and Hayley Levy who were also happy to answer any questions we had and follow... See more

Rated 5 out of 5 stars

We felt extremely fortunate to have Orchard as our agents when we sold our house recently. They listened and saw we only had appointments that were booked in advance with buyers who seemed genuine. W... See more

Company replied

Rated 1 out of 5 stars

I ordered two 4 in 1 cherry trees. One died almost immediately. I contacted them 3 times via e-mail (there is no phone number on their website) and was completely ignored. Whatever you are saving i... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Since 2006 Orchard has risen to become one of the areas most successful and reputable estate agents. Orchard was founded on a simple belief: Offering unrivalled levels of personal service to our valued clients. We pride ourselves on providing extensive local knowledge and impartial advice and in essence, it’s our people that make us special. When you enlist the help of Orchard you will be pleased to know that we’ll take the time to truly get to know you and your requirements. We will be by your side every step of the way, helping to make your property sale as smooth and effortless as possible. Critical to this is our belief in the importance of communication. To this end, we utilize the very latest technology to help us stay in touch – either online or in person. As a result you’ll always know how your house sale is progressing. Why not contact us today, and find out how we can help you sell your property?


Contact info

3.5

Average

TrustScore 3.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(160)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

Thank you everyone for making the sale go smoothly. We will certainly use you again should we ever move.

May 15, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Mrs Midson

Many thanks for you review, we are pleased you had a positive experience with us.

Kind regards

Orchard

Rated 5 out of 5 stars

Sold and bought through Orchard

In both selling my property in Camberley and purchasing one in nearby Frimley Green, the service given by Orchard was impeccable. There was not a point at which I felt uninformed in terms of progress and the chain was managed well to get the move done within our intended timeframe.

May 10, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Mr Watts

Thank you so much for taking the time to review your service with Orchard, we are delighted to hear that you felt fully informed and that your experience with us was positive.

Wishing you every happiness in your new home.

Kind regards

Orchard

Rated 5 out of 5 stars

Delighted to recommend Orchard.

After our initial meeting with Will we were happy to place our home sale with Orchard as they clearly knew the Camberley house market extremely well. Our whole experience with the Orchard team was a pleasure and culminated in a successful sale. We would thoroughly recommend Orchard to anyone contemplating selling their house.
Peter and Lexie G

April 26, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Peter

Thank you so much for the complimentary review, we hope you enjoy your new home.

Kind regards

Orchard

Rated 5 out of 5 stars

Good Experience & would recommend

The property we were selling was put on the market within hours of our meeting with Orchards. We were informed of each viewing with a text & email, followed by feedback after each visit.
Our exchange / completion date was bought forward which was not a problem but took us by surprise as we hadn't had any communication for afew weeks. This would be the only area of improvement.
All the staff at Orchards were friendly &
Helpful. Would be happy to recommend the team.

April 12, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Claire

Many thanks for the review, we are so please with that you felt you received such good service from our team.

Kind regards

Orchard

Rated 5 out of 5 stars

Professional and efficient manner

We were looked after by Chris Gray and his team from the start. Confirmed before each viewing and feedback after. Kept use informed throughout the sale process.

Professional and efficient manner and would like to thank them for their work.

April 12, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Mr Lau

Many thanks for the positive review.

Kind regards

Orchard

Rated 5 out of 5 stars

Sale of 5 Shildon Camberley

No negative comments whatsoever

The sale went through very smoothly despite some issues on the way.

Orchard were very skillful in keeping the negotiations moving, and responded quickly and efficiently when the purchaser raised sometimes irrelevant reasons in order to reduce the price.

Overall - very satisfied with the help and guidance Orchard provided to achieve a relatively quick sale of a difficult property due to it's refurbishment needs.

March 12, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Mr & Mrs Hammond

Many thanks for your kind review of our service, we are glad that you found the experience with Orchard a positive one.

Regards

Orchard

Rated 5 out of 5 stars

Great

We found the estate agents who looked after selling our property very helpful and great at what they do.

February 27, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Nicola

Thanks so much for the great review! We really appreciate it.

Kind regards

Orchard

Rated 5 out of 5 stars

Would recommend to friends, family and beyond - a pleasure to deal with

My wife and I chose Orchard having had 3 estate agents to the house and were clearly the most professional. Despite all 3 giving a similar valuation, Orchard came armed with “actual” research to back up their claims drawing on other recent, local sales to justify their claims. The others came with a Right Move survey which in honesty, I could have done myself. Will (who I dealt with) was very personable and not at all pushy. Despite being (fractionally) more expensive than the other two, we liked the way in which Orchard portrayed itself and its company ethos. Having given the tour to the sales team I felt very comfortable leaving them a key knowing they would represent the house in its best light and they were all enthusiastic and respectful when there.

Post sale, Seymone in the office gave regular and useful updates and I never needed to chase her once. The advice given throughout (what was a very long and protracted process due to others in the chain) was really appreciated and the support given was invaluable. It would have been much more stressful had Simone and Will not been on the end of a phone.

Overall, I will highly recommend Orchard to any of my friends and family, safe in the knowledge they would receive a professional and friendly service and achieve the maximum market value for their home. Orchard alleviated a lot of the stress of moving house and both my wife and I are very thankful.

February 23, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Dear Mr Neill

Many thanks for taking the time to write such a detailed and positive review. We are so pleased you found your experience with us to be professional and friendly.

We hope you are enjoying living in your new home.

Kind Regards

Orchard

Rated 5 out of 5 stars

Excellent

Excellent customer services from start to end of purchase. Happy with purchase via Orchard

February 22, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Many thanks for the fantastic review.

We hope you are happy with your new home.

Kind regards

Orchard

Rated 5 out of 5 stars

Sold my house on Copped Hall

Fantastic - the best guys in town! A proper agent. Will and Dan are a pleasure.

February 22, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Many thanks for the great review.

We hope you are enjoying your new home.

Regards

Orchard

Rated 5 out of 5 stars

Excellent buying experience.

Very good service. They helped me through the buying process very well.

February 20, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Thank you for the great review

Kind Regards

Orchard

Rated 4 out of 5 stars

Orchard are pleasant and easy to deal with.

On the whole our experience with Orchard was positive and I would recommend this estate agent to my friends. They got us the house we wanted for the right price.

February 20, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Many thanks for the review, we hope you are enjoying living in your new home.

Regards

Orchard

Rated 5 out of 5 stars

Sale and purchase

I would definitely recommend this estate agent.Seymone Roberts helped me through my sale and purchase she was fantastic. I also got a very good price for my property. A definite thumbs up to Orchard Estate Agent.

February 20, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Thanks for the fantastic review, it is always good to hear our staff are giving a great level of service

Kind regards

Orchard

Rated 5 out of 5 stars

Excellent service

The professionalism and attitude of the staff at Orchard has set the bar that other agencies can only aspire to achieve.

February 20, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Thank you so much for the fantastic review, it is really good to hear you had a great experience.

Kind regards

Orchard

Rated 5 out of 5 stars

Excellent Service and communication levels

Orchard helped us sell our first property. They generated £10000 more than any other agent quoted thanks to Will's excellent negotiating skills. The transaction went smoothly much to the testament of Seymone Roberts. I would highly recommend them!

February 20, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Many thanks for your review, and thank you for mentioning Will and Seymone specifically.

Kind regards

Orchard

Rated 5 out of 5 stars

Excellent service

Excellent service from the orchard team

February 20, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Many thanks for the great review

Regards

Orchard

Rated 5 out of 5 stars

Orchard Online

Best agency in the area by far, highly recommended

February 20, 2017
Unprompted review
Orchard by Bridges  logo

Reply from Orchard by Bridges

Thank you for your fantastic review, we really appreciate it.

Kind Regards

Orchard

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look