Terrible after service Do Not use I purchased an Air Awning from them it's unfit for purpose never been used manufacturing fault the end of the tub that holds the air has not been sealed Th... See more
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See what reviewers are saying
Ordered a rattan table with 4 chairs and parasol, parasol has never arrived!! I have called repeatedly and emailed and have never once had a phone call back or my email replied to, just the excuse t... See more
Company replied
Absolutely terrible customer service. Yes I understand the current situation. The trampoline I bought had bits missing. Contacted by phone and email. To no reply from them!! The site lets you buy... See more
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My opinion, do not buy from outdoor leisure. I'm furious, I ordered an awning carpet, they sent me the wrong one not as advertised on their website. They said Yodel would collect , that never happened... See more
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Company details
Information provided by various external sources
Outdoor Leisure Direct aims to provide high quality leisure products at prices that make you smile! Who Are We? We are a family business based in Exeter, sunny Devon! We retail through our website, eBay and Amazon. See our eBay Shop and excellent Feedback! We are on Facebook at www.facebook.com/outdoorleisuredirect, or simply search 'Outdoor Leisure Direct' in Facebook's search bar! We are also on Twitter - Follow us @OutLeisDirect Who Runs Outdoor Leisure Direct? Outdoor Leisure Direct is run by Matthew Conridge. Matthew started the business in 2006 and has grown the business into what it is today. In 2011 Matthew won the Young Entrepreneur of the Year Award from The Express and Echo, presented by Dragons Den star Deborah Meaden' and the IOD Young Director of the Year South West England. In 2010 Matthew won the FSB Devon Young Entrepreneur of the Year Award. We have a great team at Outdoor Leisure Direct with Matthew, Stuart and Ben running the office and Nick, Tom Mike looking after the warehouse. We only stock high quality products from brands such as Bestway, Intex and Osprey.
Contact info
Ellen House, Marsh End, Lords Meadow Industrial Estate,, EX17 1DN, Crediton, United Kingdom
- 01363 777353
- sales@outdoorleisuredirect.co.uk
- www.outdoorleisuredirect.co.uk
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224 reviews
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Good quality products backed up by excellent customer service
I purchased 3 wetsuits , a rash vest and wetsuit boots from Outdoor Leisure and all were good quality, especially the wetsuits which were very good quality for the price. The issue as always with internet purchases of this type is sizing, initially I contacted Matthew at Outdoor Leisure (via e-mail) and received very helpful advice. I would certainly look to Outdoor Leisure again when/if I'm looking for similar goods in future.
June 22, 2012
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thanks for the great review Martin! We are always happy to offer guidence :)
Reply from Outdoor Leisure Direct.co.uk
Thank you Frydkjaer :)
Good Company
Fast and efficient, two separate orders through the company and both delivered within 3 days.
Good service.
June 19, 2012
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thanks Dave, delighted to hear you were happy with your orders :)
wow easy peesy
this was my first shopping on Outdoor Leisure Direct .co.uk but it will be not my last,from first to last every think was so easy ,the best bit is i have Aphasia (stroke ) and i understanded all the online shopping gen. thank you i loved it.
June 18, 2012
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
That's great Christopher! We look forward to serving you again soon :)
Would give more than 5* if I could
Absolutely amazing ordered at 2pm and arrived in the post the next day. Came so quick the glue for the parcel was still wet. Will definitely be using again.
June 11, 2012
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Ha! Great comment Ben :) Hope to serve you again soon.
Very good service
Communication from Outdoor Leisure Direct was very good, informing me throughout on the state of the order and delivery times. The delivery time was quick and was exactly at the time specified, with a lovely polite delivery man. Well recommended.
June 7, 2012
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Great to hear you were happy with the order process Jackie, enjoy your purchase :)
Great Site - very Easy to use
The products arrrived quickly and the were great. I would always look at this site first if I needed wetsuits.
June 6, 2012
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thank you for the positive comments Katie! Enjoy your wetsuits :)
Reply from Outdoor Leisure Direct.co.uk
Thanks Neil!
Reply from Outdoor Leisure Direct.co.uk
Thanks Antony!
Prompt delivery
Really great service, although we were disappointed that the storage carry bag was torn and isn't usable. The bed itself was ok and really pleased with it
June 3, 2012
Unprompted review
Exactly what is described, brilliant, kids love it.
Great size for kids and adults
June 2, 2012
Unprompted review
Great service and quality
June 1, 2012
Unprompted review
pleasure to deal with
Extremely cheap product in comparison to other online shops. Fast shipping service.
May 27, 2012
Unprompted review
Excellent service, product and prompt delivery to my door all the way to Portugal!
I knew what product I wanted and found it on the Amazon website through Outdoor Leisure Direct. On the Amazon website it was not possible to have them delivered to Portugal so I emailed Outdoor Leisure Direct and asked if they would. They informed me that if I purchased direct from them through their website, they would deliver to me.
I then noticed that the picture of the recling pool lounger was different on their website to that of Amazon so queried it. They asked me to send them the Amazon link, which I did and they investigated it and changed the picture on their website to match that of the Amazon on. By the way, it wasn't just the asthetics of the picture, there were some fundamental differences in the product and I needed to be sure which one I was buying.
I placed the order - which was the cheapest by far I have seen these for sale, and they were delivered, by courier, to me in Portugal within 5 days - brilliant! Cannot fault them on price or service.
May 26, 2012
Unprompted review
Everthing Ok, Fast delivery
The Osprey Suit fits perfect, Fair Price, Fast Delivery.
May 17, 2012
Unprompted review
Better than I hoped for.
Bought a wetsuit for my 10 year old girl. Took advice from how to measure guide and applied it to my daughter the result was a perfect fitting wetsuit. It arrived very quickly and we were very pleased with our purchase, black but with very girlie pink bits. I will go back to these people when I have to order my son his wetsuit.
May 14, 2012
Unprompted review
Wow such fast service
Ordered my Airbed on-line and it was delivered the next day. Great that I was given a delivery time so that I did not have to wait in all day. Wish other companies were as well organised.
Thanks and I will definately use Direct Leisure again.
May 14, 2012
Unprompted review
Excellent company with great service!
I ordered 2 wetsuits, 2 pairs of wetsuit gloves and 1 pair of wetsuit boots. Due to my large order I got free delivery and along with my 15% voucher I had already it gave me an even better deal.
I got an email through almost straight away saying my package was going to be delivered the next day which was great! However, wasn't going to be in so asked them to deliver it a couple of days later and they were happy to do that and even told me the specific hour they were going to deliver my package.
All the items when delivered were exactly as described and fitted perfectly! The wetsuits were the best ones I've ever had at such a low price and the gloves were perfect.
Couldn't of asked for anything else better from this company would definitely buy from them again! Would give them 6 stars if I could :-)
May 11, 2012
Unprompted review
wetsuit sent speedily and size as described with good price
As stated above- I would buy from you again
May 8, 2012
Unprompted review
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