Speedy delivery of item ordered. Came well packaged. There was a fault with the item I ordered which had nothing to do with being the companies fault. The customer service from first contact was first... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great help received when my card wouldn’t work when ordering and then very good service after I received my big order and needed to return one of the items. Not the first time I have bought from... See more
Company replied
I came across this company by chance so wasn’t sure whether or not this would be a good experience - but I couldn’t be more pleased with their service. I will definitely be using them again & will re... See more
Company replied
What an amazing company, before finding Outdoormania we used 6 different companies all claiming to have stock, They took our money and then failed to deliver any goods!! took us a long time to... See more
Company replied
Company details
Information provided by various external sources
Under new ownership, at the new Outdoormania we are aiming to provide high quality products at competitive prices, wrapped in a caring and connecting customer experience. Outdoor clothing, ski-wear, glamping and camping.
Contact info
Dunford Road, HD9 2AR, Holmfirth, United Kingdom
- 01484817456
- jc@winwood.co.uk
- www.outdoormania.co.uk
4.7
Excellent
366 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value and quality
Great value and quality. Fast delivery and fantastic customer service. 😁👍
July 1, 2018
Unprompted review
Reply from Outdoormania
Hi Miss Jackson, sincere thanks for the review re really appreciate it. Kind Regards OM
Purchased a movelite t2 lowline awning…
Purchased a movelite t2 lowline awning after opening it up we noticed a small hole in the ground sheet . Contacted outdoor mania who were really helpful and replaced are awning straight away
Very pleased with this company special mention to Linzi will definitely use them again
June 28, 2018
Unprompted review
Reply from Outdoormania
Hi Richard, sincere thanks for the review, we always try to give the best possible service, Linzi will really pleased to hear all went well. Kind Regards OM
I ordered a new awning for my caravan…
I ordered a new awning for my caravan and paid for next day delivery that was a week ago and I am still waiting for delivery when I ordered it said on your site in stock so where is it and what is the problem
June 28, 2018
Unprompted review
Reply from Outdoormania
Hi, we will contact you immediately, it clearly states in red font on the website that this is a pre-order item for delivery later this month, we sincerely apologise that you missed that.
We try very hard to deliver the highest levels of service and it is very disappointing to receive a 1 star review as this damages our reputation as a retailer who aims to deliver the best service we can.
Very reasonable price and they did a…
Very reasonable price and they did a swap for the correct one when I ordered incorrect.
June 28, 2018
Unprompted review
Reply from Outdoormania
Hi Andy, sincere thanks for the review and taking the time to write it, if you get chance, tell us what we could have done to get the 5th star, we are always looking to improve. Kind Regards OM
Outstanding
Absolutely brilliant service I knew what I wanted and had done some shopping around for the item when it came to purchasing it I phoned 3 company’s the only 1 to get back to me was outdoor mania they were extremely helpful over the phone with all the information that was required even made me feel glad to give them my £1200.00 was expecting to wait a week or so for my purchase but then they shocked me again with a next day delivery at no extra cost will defiantly be using them again
June 27, 2018
Unprompted review
Reply from Outdoormania
Hi Marc, sincere thanks for the wonderful review, we try very hard to give a great service and it is always nice to get the recognition. Thank you OM
What an amazing company
What an amazing company,
before finding Outdoormania we used 6 different companies all claiming to have stock, They took our money and then failed to deliver any goods!! took us a long time to claw our refunds back. They places were in fact nothing more than brookers doing "drop ship" and not even holding any stock. One even promised a 2018 model despite it being discontinued in 20017 !
Outdoormania confirmed they had stock and we had it delivered they very next day, and a good £80 cheaper than anywhere else.
Thank you, will certainly be using you again !!
June 26, 2018
Unprompted review
Reply from Outdoormania
Hi, sincere thanks for taking the time to write a review and with so much detail, we do try very hard to give the best possible service and tell the truth about the stock we hold, we hate to disappoint but love to please. we really appreciate your support. Kind Regards OM
Reply from Outdoormania
Hi, thank you for the review, we do like a good wrap, :o) Thanks again OM
Excellent customer service
Friendly, helpful staff , item arrived exactly as promised. Looking forward to using again
June 21, 2018
Unprompted review
Reply from Outdoormania
Hi, Thank you for taking the time to write a review, we really appreciate it. Kind Regards OM
My experience was good
My experience was good: I ordered and received quickly, what I ordered. How all transactions should be.
June 19, 2018
Unprompted review
Reply from Outdoormania
Hi Liz, Sincere thanks for the review, we really appreciate the feedback. Kind Regards OM
Very happy with purchase and delivery
Very happy with purchase and delivery, did exactly what they stated, thank you.
June 17, 2018
Unprompted review
Reply from Outdoormania
Hi, Sincere thanks for the review, we are happy that you are happy, Kind Regards OM
Cant fault the service,will definatly…
Cant fault the service,will definatly be buying off them again👌
June 16, 2018
Unprompted review
Reply from Outdoormania
Thanks Mark, we really appreciate the review. Kind Regards OM
Great company
Great company, lovely staff, quick dispatch and delivery and brilliant prices!
June 14, 2018
Unprompted review
Reply from Outdoormania
Hi Janice, Sincere thanks for your review, we try really hard to provide a great service, its always good to get the recognition. Thank You OM
Paid for next working day delivery on…
Paid for next working day delivery on Friday 1st June & still waiting! Don’t 🤬 offer a service you can’t do!
😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
June 8, 2018
Unprompted review
Reply from Outdoormania
Hi RIchard, We are really disappointed to see your review. we will attempt to make contact with you on the mobile number you provided. The item you ordered clearly stated in red font that it is available for preorder and delivery in late June. Kind Regards OM
Reply from Outdoormania
Hi Kevin, Thank you for taking the time to write a review, we really appreciate it. Kind Regards OM
Yes unfortunately.
Yes unfortunately.. UKMAIL!! Your ordering and dispatching updates ..lovely..you’d do a lot better with a different postal company.
June 1, 2018
Unprompted review
Reply from Outdoormania
Hi, Thank you for the review, we are sorry that our delivery partner let you down, we will look into the detail of what happened and see what lessons can be learnt. Kind Regards OM.
Reply from Outdoormania
Hi Jamie, thank you for the review it means a lot, our aim is to please. kind Regards OM
Caravan canopy
A great company to deal with very fast and efficient delivery service! Only thing is we ordered a canopy for our caravan in the description it stated that it came with a fly net and s skirt but it didn't?? Did it mean you could niy these separate or were they just not included?
May 28, 2018
Unprompted review
Reply from Outdoormania
Hi Mrs Glen, we will contact you tomorrow, I think there may be some confusion, It doesn't state anything about a fly net or side skirt on our site or the manufacturers, I am wondering if you have ordered a different product. Not to worry we will get to the bottom of it and sort it out. Kind Regards OM
Excellent andprompt service & delivery
May 23, 2018
Unprompted review
Reply from Outdoormania
Hi Mr Johnston, Sincere thanks for the review and taking the time to write it. We really appreciate it, thank you for your support. Kind Regards OM
Sunncamp Sun Canopy 390
Should have been on back order but they found one for me. I won’t be unpacking or trying until late June but I’m sure it will be fine. Very good service.
May 15, 2018
Unprompted review
Reply from Outdoormania
Hi Avril, thank you for the review, we always try our hardest to give a positive experience. Kind Regards OM
Great service & products
May 13, 2018
Unprompted review
Reply from Outdoormania
Hi Barbara, sincere thanks for taking the time to write a review, we really appreciate it. Kind Regards OM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.