Outdoor World Reviews 

726
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Purchased a Vango family shelter from Outdoor World. On first use the king pole bent in the wind. Contacted Vango who said wind damage is not covered by warranty. Only purchase this if you will be usi... See more

Rated 1 out of 5 stars

I purchased a shelter back in July, it didnt fit our tent so returned it within the 30 day refund period. Nothing since then. Tried numerous emails, phone calls, threatened small claims court action.... See more

Rated 5 out of 5 stars

I had to take some walking boots back because one leaked. Sue on the till and the manager (don’t recall his name, where fantastic and really helpful. I would highly recommend Outdoor world Warrington,... See more

Rated 5 out of 5 stars

First order from Outdoor World but delivered promptly, email notification of progress first class, goods arrived as described. Couldn't ask for more - except lower prices - only kidding. Great value f... See more

Company details

  1. Camping Store

Information provided by various external sources

Outdoor World - UKs leading camping retailers, offering a huge range of Tents & Equipment and Outdoor Clothing. If you find items cheaper elsewhere, we will beat that price - GUARANTEED


Contact info

3.3

Average

TrustScore 3.5 out of 5

726 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(726)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank You

an excellent service my only complaint would be that e mail telling me when my goods would arrive was sent on day of delivery so I did not get it until after I had nearly missed my delivery could it not be sent the day before

June 19, 2013
Unprompted review
Rated 4 out of 5 stars

good quick service

Didn't have the tent I wanted automatically offered two better tents for the same price. Delivery was quick. I will definitely use them again!!!!

June 19, 2013
Unprompted review
Rated 5 out of 5 stars

Fast delivery and great products

I ordered a family tent and sleeping bags for my child, husband and I, We put the tent up the other day and it was great. We have yet to use the sleeping bags but they look nice and cosy. The delivery was super fast and free! The products were cheap but not lacking in quality.

June 17, 2013
Unprompted review
Rated 5 out of 5 stars

Impeccable service

The first time I have used Outdoor World, but certainly not the last.
After finishing my order, it took exactly 32 minutes until I had an email saying that my items were on their way.
Ordered Monday and Wednesday my new tent arrived in Denmark - now that's my kind of service.
Prices are very competitive and even when paying for shipping overseas, the total cost was far less than if I had bought my tent in Denmark.
Well done Outdoor World.

June 17, 2013
Unprompted review
Rated 5 out of 5 stars

Fabulous!

I rarely book online with sites I haven't used before, but I trusted this Out Door World, with its very basic, easy yet instructive site. I made my purchase and awaited my order, as I did so I was made fully aware of my parcels whereabouts and was kept up to date on all accounts with my option via email. I received an email to inform me of delivery date, and later received delivery time on the day of arrival, with options to opt out, or divert my parcel if I was busy which left me feeling confident in my choice of purchase. When I received my purchase, packaging was sufficient and my parcel was very well looked after. I would highly recommend Out Door World to anyone! Delivery was quick and easy, and very reliable!

June 12, 2013
Unprompted review
Rated 5 out of 5 stars

helpful, and fast delivery

Upon receipt of my delivery, realised I had ordered the wrong sleeping bag. Returned, and new sleeping bag delivered a week later. All with no headache.
Would definitely use again.

June 4, 2013
Unprompted review
Rated 5 out of 5 stars

fast delivery, goods in order

I bought a tent and a self-inflatable mattress from these guys, so far it's all been plain sailing. Would recommend, looks so far like quality kit and at decent prices. of course the real test will be when I go camping in July....!

June 2, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Discussed tent purchase over the phone and the man who dealt with me was both knowledgable and extremely helpful. Very fast delivery. A great company to deal with.

May 31, 2013
Unprompted review
Rated 5 out of 5 stars

Efficient, no hassle service.

Order was placed on the Sunday with standard delivery and goods were recieved on the Tuesday. E-mails received confirming order and giving details of shipment which you are able to trace. Goods were well packaged and received in top class condition. Excellent service from this supplier.

May 30, 2013
Unprompted review

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