Outdoor World Reviews 

726
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased a Vango family shelter from Outdoor World. On first use the king pole bent in the wind. Contacted Vango who said wind damage is not covered by warranty. Only purchase this if you will be usi... See more

Rated 1 out of 5 stars

I purchased a shelter back in July, it didnt fit our tent so returned it within the 30 day refund period. Nothing since then. Tried numerous emails, phone calls, threatened small claims court action.... See more

Rated 5 out of 5 stars

I had to take some walking boots back because one leaked. Sue on the till and the manager (don’t recall his name, where fantastic and really helpful. I would highly recommend Outdoor world Warrington,... See more

Rated 5 out of 5 stars

First order from Outdoor World but delivered promptly, email notification of progress first class, goods arrived as described. Couldn't ask for more - except lower prices - only kidding. Great value f... See more

Company details

  1. Camping Store

Information provided by various external sources

Outdoor World - UKs leading camping retailers, offering a huge range of Tents & Equipment and Outdoor Clothing. If you find items cheaper elsewhere, we will beat that price - GUARANTEED


Contact info

3.3

Average

TrustScore 3.5 out of 5

726 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(726)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All safe and sound.

Goods delivered promptly with good prior notification by email of delivery slot. Arrived well packaged and in good condition. Thank you! Now I just need the rain to stop, so I can use that new tent...

June 28, 2013
Unprompted review
Rated 5 out of 5 stars

Inflating their reputation is not all hot air

Spoke to them on the 'phone and found them friendly, pleasant, helpful and professional. Our two inflatable camping pads arrived in a couple of days.They contacted us on the day for deliveryand gave several options to ensure that we had the best choice to suit us "on the day". Very impressive. Very well packaged and no damage. Very good value, good friendly service and we will use them again without hesitation.

June 28, 2013
Unprompted review
Rated 5 out of 5 stars

Problem solved

When I called on the phone it was good to talk with real people who took an interest to solve the problem .

June 27, 2013
Unprompted review
Rated 5 out of 5 stars

i would recommend buying from this company

i bought a camp bed and sleeping bag i wanted something that didnt cost the earth but that was good quality the service was brilliant and the delivery was very fast i am very pleased with both products and would recommend the company to anyone that would want to buy these sort of products

June 21, 2013
Unprompted review
Rated 5 out of 5 stars

Success at last!

After struggling to find a supplier for a single length of replacement fibreglass tent pole of the right diameter, then finding one that appeared to stock them but then failed to deliver, Outdoor World came up with the goods in time to save the day!

June 19, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Had very helpful and friendly customer service after I mis-ordered. The return snd swap process was made easy and the product was returned and replaced within 24 hours. Much appreciated.

June 19, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look