Outdoor World Reviews 

726
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Purchased a Vango family shelter from Outdoor World. On first use the king pole bent in the wind. Contacted Vango who said wind damage is not covered by warranty. Only purchase this if you will be usi... See more

Rated 1 out of 5 stars

I purchased a shelter back in July, it didnt fit our tent so returned it within the 30 day refund period. Nothing since then. Tried numerous emails, phone calls, threatened small claims court action.... See more

Rated 5 out of 5 stars

I had to take some walking boots back because one leaked. Sue on the till and the manager (don’t recall his name, where fantastic and really helpful. I would highly recommend Outdoor world Warrington,... See more

Rated 5 out of 5 stars

First order from Outdoor World but delivered promptly, email notification of progress first class, goods arrived as described. Couldn't ask for more - except lower prices - only kidding. Great value f... See more

Company details

  1. Camping Store

Information provided by various external sources

Outdoor World - UKs leading camping retailers, offering a huge range of Tents & Equipment and Outdoor Clothing. If you find items cheaper elsewhere, we will beat that price - GUARANTEED


Contact info

3.3

Average

TrustScore 3.5 out of 5

726 reviews

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No recent history of asking for reviews

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3.3

All reviews

(726)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Ordered some seam sealer, very good price, paid 'economy delivery' thinking it would take a few days but it was here the day after! Highly recommended!

July 17, 2013
Unprompted review
Rated 5 out of 5 stars

very good,quick service

we bought a tent and it arrived the very next day. it had a problem and I contacted Outdoor World who exchanged the tent for another one within 2 days. I am very impressed with their service

July 16, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Great prices and prompt delivery with great communication, Top class service and would definitely use again

July 12, 2013
Unprompted review
Rated 5 out of 5 stars

amazingly helpful service and excellent value

I couldn't quite believe the economical price of super vango tent I bought, was expecting some hitch.not so. Instead fantastically helpful staff on the phone who helped with the next day delivery I needed, despite living on an island. Would definitley recommend this company

July 12, 2013
Unprompted review
Rated 5 out of 5 stars

Best online retailer I have ever used

Item arrived quickly then after one use was fauly. Upon calling them I was immediately given a no quibble refund, excellent service and will use this company again without doubt.

July 10, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service, quick delivery, tent arrived in perfect condition.

After surfing through the internet for just a couple of minutes my wife found this website. We were looking for an affordable tent with at least 6 to 7 berths and a minimum of 4000mm hydrostatic head when we stumbled over an incredible offer were we simply couldn't resist. An eight-berth Sprayway River Hood 8 tent for £199 plus a Storage Unit for £1 was exactly what we needed. Ordering and paying per card was simple, delivery took 4 days and when we made the trial run in our neighbours garden (wouldn't fit in our own) it took 35 mins for my wife and me to put it up and check every single bit of it. It was as promised - flawless, so our trust into Outdoor World and their products stands on solid ground. I would recommend them to anybody, well worth visiting and looking for their offers, although most of the stuff they sell is in the average price range they do have some nice offers, too.

July 9, 2013
Unprompted review
Rated 5 out of 5 stars

Cosy camping1

The sleeping bags that we ordered were both comfy and practical and definetly great value for money. The site was also very easy to use and the delivery was smooth and we were regularily updated of the progress of te package. Fab!

July 8, 2013
Unprompted review
Rated 5 out of 5 stars

Friendly, fast, knowledgeable

I have purchased pretty much all of my camping equipment from Outdoor World. I keep coming back as they offer a great range of affordable stuff but provide advice that makes sense and come up with practical solutions to those small problems that can make a big difference to a camping trip. Use them.

July 6, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Cannot fault the service. Items arrived very quickly and I was advised of the delivery status at every stage of the dispatch.

Will certainly be buying from Outdoor World again.

July 4, 2013
Unprompted review
Rated 5 out of 5 stars

Good Prompt Service

First order from Outdoor World but delivered promptly, email notification of progress first class, goods arrived as described. Couldn't ask for more - except lower prices - only kidding. Great value for money - will definitely use again.

July 3, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

I ordered dinner service 2 days later it arrived,even though it was very well packed palate had chip on the side of it .1 phone call new plate arrived 2 days later great customer service.well done .

July 3, 2013
Unprompted review
Rated 5 out of 5 stars

Great deal delivered quickly

Not had a chance to use my tent yet but erected it in the garden to check it, great deal and a unit for a pound hell yeah , hopefully all will be good , just the weather to contend with now.....

July 2, 2013
Unprompted review

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