Owlkay Reviews 340

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On April 13, 2026 I placed an order for two pairs of Owlkay - Bunion Corrector Sandals from their site. The shipment arrived in 17 days. The shoes were too large and of poor quality. The sole was f... See more

Rated 5 out of 5 stars

I love your shoes and for once i can feel comfortable.My feet are bad and i need surport THAT is WHAT your shoes give me also Ican't get out a lot so to be able to buy over the internet is great,JUST... See more

Rated 5 out of 5 stars

I've ordered several times from your website because you have such a variety to choose from! I was disappointed that a slip-on casual shoe I had ordered before was no longer there (Comfort&Soft wea... See more

Rated 4 out of 5 stars

I loved the shoe but because it was my 1st purchase, I wasn't sure on the sizes, if they were true to size so I sized up & they were way too big but the customer service & timely response was Awesome.... See more

Company details

Written by the company

Fashion inspire us and we want our products to inspire you.


Contact info

3.7

Average

TrustScore 3.5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would give them zero stars if…

I would give them zero stars if allowed. I should have read the customer reviews prior to ordering. I ordered 2 pairs of shoes. When they finally came, 1 of the 2 pairs don't fit properly, so I asked how I could return the pair that didn't fit. They asked why and wanted photos, which I sent. They are only offering me a 10% or 20% refund and want me to keep the shoes. We are still negotiating but, so far, the company is refusing to give me a full refund. I will never buy from them again.

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service

I received shoes that were too small. I requested a refund and was instead sent another pair of shoes. I have attempted multiple times to get a refund and was not issued that. Eventually Owlkay stopped communicating with me completely.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Ive already given two reviews ,I'm from…

Ive already given two reviews ,I'm from Australia and Ive bought about 4 pairs of your shoes the first pair in 2022 are my Mauve lace ups and I absolutely love them I wear them every day they are so comfortable and everytime someone asks where did you get them from plus I also wear my leather slip ons too and just love them ,I was shocked to see these bad reviews on here because I've even order a pair for my 95 year old neighbour and she love them so com she loves them ,I just wanted you to know how good I found them thank you

July 31, 2023
Unprompted review
Rated 1 out of 5 stars

I would actually give no stars if…

I would actually give no stars if possible. They wouldn’t take back a return. DONT ORDER FROM THIS SCAMMER ! the shoe was uncomfortable so I asked for refund. Customer service response “I will help you apply for a 10% refund and a 20% coupon,can you keep the product ?”

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

DISHONEST

DISHONEST, DISREPUTABLE COMPANY
Despite their stated return policy, they will not accept returns... just give you the illogical runaround via email while possibly gleaning private information. Cheap-looking, weirdly-fitting shoes...No need to go here. STAY AWAY.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Love my Owlkay!!

Love my Owlkay shoes and often people ask me where I got them. They are so comfortable, look so good and I wash them in the washing machine!!. They last for ever..not good news for the company but am about to buy my 5th pair!!!

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

The product is terrible!

The product is terrible!! To say the least. Cheap materials and the size is just approximate. I didn't realize this is a chinese company when I ordered the shoes. It is my fault for not checking, but I would say DO NOT ORDER FROM THIS COMPANY!!!!

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

great shoes

great shoes. so comfortable. quick service and a really great price People always compliment me on them and ask where I got them. I of course send them to your website

July 19, 2023
Unprompted review
Rated 2 out of 5 stars

I have now received two pairs of shoes…

I have now received two pairs of shoes that are two big. After supplying my foot measurement received one of the two pair that I ordered. This has taken months to get resolved. I am waiting for the second pair in the correct size to arrive. Until then my rating stays.

May 19, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look