I placed an online order for 6559 W Hwy 90, Milton, FL 32570 and everything goes through. Get to location and location is closed. No idea or information on order so will need to file fraud charges to... See more
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I ordered a sandwich and a soda yesterday on October 2nd, 2026 in Mansfield Ohio. I waited over 2 hours for my order to come website said delivered there was nothing at my door! I then called the stor... See more
Terrible customer service. Ordered a pizza to be delivered at a certain time and an hour later, till not here. I called to inquire about it and immediately got talked over by an employee about how i... See more
Their pizza is underrated. It doesn’t matter when I visit their branches, in the morning, afternoon or at night, the pizza is always hot and fresh, the crust is soft and the garlic sauce is addictvie.... See more
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silly policy bad for custumer
yea so i order deal pizza & stick & chicken popper & sauce suppose on chicken but not. i order late & deliver after close so have call next day. bad bad custumer service say i must report same day if problem! how report when deliver after close?
Papa Johns are very good but…
Papa Johns are very good but Unforenetly most of places we order from have bad workers. I ordered online once I was at work and I put the time when to be picked up I saved and sent it o my grandma. My grandma arrives and the pizza was sitting there and the workers were rude to her saying the pizza was done two hours earlier. They ended up making new pizzas but please make sure your employees read the order slip right.
I have always enjoyed Papa John's…
I have always enjoyed Papa John's Pizza. Not sure why so many disapprove of them. I am absolutely addicted to their spinach artichoke pizza dipped in the sides of cheese sauce they offer for an additional cost! IT IS SOOO GOOD!!! :))
Love them
Love them. I ordered a surprise pizza for my long distance boyfriend's birthday and they added some free cheese sticks. Also he wasn't home when he got there but they waited for him and I just really appreciated their help in my little surprise. Thanks guys!
You have the most delicious pizza
You have the most delicious pizza. I especially liked spicy pizza and pineapple pizza.
They don’t care about your custom
I’ve been going to the same papa johns for a while. Never a problem and always praised them. One bad experience and nobody wants to know. Wrote email after email to the customer service team and can be bothered to respond. Shows how much they value your custom. Won’t be going back. A simple apology would of been acceptable but that’s too much to ask from this company
Deliver too early or too late and they…
Deliver too early or too late and they get an attitude if you complain
Turkey Bornova Izmir teenager customer care horrible attitude
Turkey, Izmir Bornova branch customer care sucks. Store responsible teenager called us liars because we claimed our 2 souffles which are free for first orders ?! He told us we already received it before and we lie about that. Also pizza tastes horrible everything is crappy experience!
I Expected Better Food
I dont usually stop by to leave a bad review, but my last order was really disappointing. Please, please work on the quality of the food you feed us with!
Blech!!
Blech!!! Support your local pizzarea!!! Plus Papa John's is so bad they lost their contract with the NFL over a false narrative.
Bad pick up problems
I Ordered pizza and paid for it online. I sent my husband to pick it up on his way home and they would not give him the order because he didn't have my credit card with him. They want him to come pick up my card and I'd before they would give him our $16 order. My husband told them to cancel the order and keep the pizza. Nice how they are willing to waste food. I was not charged. But the manager was very rude. I emailed Papa John's customer service about the problem a week ago and got no response.
Update. I contacted customer service a week ago and they were shocked no one contacted me. They said I would hear from someone in the next couple days and another week has gone by with no response.
Best pizza around without a doubt
Best pizza around without a doubt! Fast and reliable service too.
Easily the best pizza around
Easily the best pizza around, not too greasy, pepperoni you can actually taste and soft crusts. Papa john won't disappoint, Papa bless.
Good pizza!
As far as pizza chains go... I'm kind of in love with some Papa John's. This location in particular is great. Everyone has always been nice.
Great quality!
A huge con with this company is the website, it is too slow, and lags too much. They make enough money to have a faster, smooth running website. Other than that, the food makes up for the webpage. The pizza has been the same since I was a little girl! DELICIOUS! The quality remains unbeatable! Their wings are great too!
good when hungry!
Their cheese pizza with jalapeno and olive toppings was great. It was delicious, though not as much as many other local ones. Some upgrading in terms of taste and quality would help them, for sure.
False Advertising
False Advertising
They calim on their pizza box 'love your pizza or we'll deliver another one free'
Well I received a cold, chewy pizza an hour after ordering. I raised a complaint with head office and was eventually offered 50% off my next pizza.
They need to reprint their boxes to reflect this: 'love your pizza or we'll deliver another one half price'
False Advertisement
Worst pizza chain I have ever dealt with, they claim "papa's guarantee" but employee rude, unqualified pizza makers who can not take an order correctly and when you ring to complain about it, you get the phone slammed down on you with an unsatisfactory manner sent a complaint email and 4 weeks later I'm still waiting for a reply, no guarantee at all, and to top it off, the so called XXL pizza's at £20 is only the same size as a L (measure it) complete rip off. Stick with the well known chains that have been around for years Pizza Hut & Dominos can't go wrong.
Dry and cold pizza
Always used to order from Papa Johns, until we received our pizza which arrived dry and cold, as it it had been waiting around. Have the benefit of the doubt and ordered again a moth later and came exactly like the last one we had. Won't be ordering again.
It's just not great pizza
Really disappointed by the tasteless circle of bread that got sent my way. Tasteless and poor compared to the local Italian pizzeria. Won't be making that mistake again!
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