Papa John's International Reviews 

187
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I placed an online order for 6559 W Hwy 90, Milton, FL 32570 and everything goes through. Get to location and location is closed. No idea or information on order so will need to file fraud charges to... See more

Rated 1 out of 5 stars

I ordered a sandwich and a soda yesterday on October 2nd, 2026 in Mansfield Ohio. I waited over 2 hours for my order to come website said delivered there was nothing at my door! I then called the stor... See more

Rated 1 out of 5 stars

Terrible customer service. Ordered a pizza to be delivered at a certain time and an hour later, till not here. I called to inquire about it and immediately got talked over by an employee about how i... See more

Rated 5 out of 5 stars

Their pizza is underrated. It doesn’t matter when I visit their branches, in the morning, afternoon or at night, the pizza is always hot and fresh, the crust is soft and the garlic sauce is addictvie.... See more

2.0

Poor

TrustScore 2 out of 5

187 reviews

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2.0

All reviews

(187)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

wait time 2 hours for delivery

ordered on line this is what my order email said
"Estimated Ready Time: [Approximately 115-125 minutes] "
Who would wait 2 hours for a pizza delivery!!
Maybe spend less on all those commercials and give the stores some customer service

January 15, 2017
Unprompted review
Rated 1 out of 5 stars

Cold pizza

Big fan of pizza, thought I'd try Papa Johns.

The pizza arrived cold. The tracking notices that I received showed me that it took 22 minutes to make a 4 minute journey. Fair enough, problems can happen.

BUT, their 'Quality Guarantee' on their website excludes any cover on temperature of food. They didn't even apologise, just thanked me for reporting it. Seems fairly inadequate that they can't promise to deliver hot food, I will not be gambling with them again.

December 6, 2016
Unprompted review
Rated 5 out of 5 stars

too good

this pizza is basically...too good..
and the promotion they have in CY? ordering online and you get 50% off...come on, its like for free;)

August 11, 2016
Unprompted review
Rated 1 out of 5 stars

They have my money, I don't have my Pizza.....

Placed an order #6304009... We were left waiting and hungry....

I called up 10 times and nobody even answered the phone....

Great website happy to take money....terrible service.....

As an alternative I would suggest giving £20 to charity and fasting for the evening, very similar outcome but with at least some slight gratification. ....

22 hours later starving out of pocket customer....

February 15, 2014
Unprompted review
Rated 4 out of 5 stars

Pizza

The reason that I picked 4 stars was heavily on the fact that I feel ledos pizza is better but still.. I give credit to papa john's because it's good`!

March 22, 2012
Unprompted review
Show reviews in all languages. (187 reviews)

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