www.parkbcp.co.uk Reviews 

2,073
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

i recently paid for meet and greet at one of the LHR terminals. Unfortunately the airline has changed our flights to go from another terminal. I asked BCP if i could cancel for a total refund and th... See more

Rated 4 out of 5 stars

We normally use the Meet & Greet parking at T2, but thought we give the new multi storey car a go. Good directions given to the car park. No problem gaining access, but ended up parking on the top flo... See more

Rated 3 out of 5 stars

Used Bournemouth. Access and leaving is easy using the advance booking system but the exits could be clearer marked, especially at night. I noticed a couple of vehicles obviously trying to find the wa... See more

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Rated 4 out of 5 stars

Happy with BCP but Manchester Airport parking prices have become a joke. No problems on this occasion but share a previous concern that stickers on bus windows make it difficult to see stop numbers an... See more

Company replied

Company details

  1. Parking Lot

Information provided by various external sources

BCP has been the airport parking specialist since 1978. That means we've been around for over 30 years, so be sure to make the most of our expertise and know-how. You can trust BCP to find an airport car parking option that meets your needs at a price that suits your pocket.


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3.1

Average

TrustScore 3 out of 5

2K reviews

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3.1

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Rated 4 out of 5 stars

Unfortunately our flight to Granada was cancelled

Unfortunately our flight to Granada was cancelled while we were in the airport by EasyJet, which meant our trip to Granada was cancelled because EasyJet only fly there on Thursday and Monday. Upon returning home, I transferred the flights to this Thursday 16/05/19, and re booked my car in with your company at an additional cost of £61.35p, to go with the £50.00p for the original booking. I have now Been informed by EasyJet that I am not entitled to any compensation, so through no fault of my own, it has cost me over £100.00p to park my car for our 4 nights trip to Granada. Surely we should be reimbursed at least for the original parking sum

May 13, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Good Morning David, thank you for your feedback and we are very sorry to hear the complications that you had. Please could you make a complaint via our website and we will be more than happy to take a look into this for you 🙂

Rated 5 out of 5 stars

All worked very well

All worked very well and this year there was less waiting for drop off and pick up.

May 9, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That's exactly what we like to hear, hope you had a great trip and we'll see you next time you go away! 😁

Rated 5 out of 5 stars

Second year we have parked and yet…

Second year we have parked and yet again fantastic, absolutely no problems at all. Everything ran smoothly. Thank you.

April 29, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thank you for coming back to us, for the second year! We do love a smoothly run and fantastic parking spot! We look forward to seeing you again soon, for your next adventure away. :)

Rated 5 out of 5 stars

Always use BCP

Always use BCP. Best value and handy being in airport. Friendly bus drivers no matter what time of day.

April 27, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

This is amazing to hear we're really pleased you are happy with the service! Thank you for always using us, we look forward to you re booking in again soon! 😄

Rated 5 out of 5 stars

Very quick handover of car keys and…

Very quick handover of car keys and transfer to ferry terminal and speedily collected on return to ferry terminal and transported quickly back to car. Great that the luggage was loaded and unloaded by the drivers who were friendly and courteous. They did what they said they’d do!

April 26, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

It's amazing to hear everything went well, that's exactly what we like to hear! We trust you had a fantastic trip away and we hope to see you again soon. :)

Rated 5 out of 5 stars

We have booked via BCP for years

We have booked via BCP for years. To drop the car off at Hampton by Hilton was as good as ever. Straight into the hotel complex and straight into the departure terminal, so straightforward.
The staff were courteous and most helpful on the drop off and collection. Thank you.

April 22, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're glad to hear that you had a good experience with us, your comments are very flattering! We hope that your holiday away matched the great service you received and we hope to see you again soon!

Rated 5 out of 5 stars

First Class

We have used the meet and greet at East Midlands on many occasions and have never been disappointed. The staff are helpful and friendly and it takes away any hassle. Would highly recommend

April 16, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're thrilled to hear your great review of the service you received! We hoep you had an amazing holiday and we can't wait to see you again in the future!

Rated 5 out of 5 stars

Easy parker

Use this car park every time we fly out of Newcastle. Easy to book, locate, enter, park, shuttle and exit. Drivers friendly and helpful. Good price. What more can be said?

April 8, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thats what we like to hear Elaine! Thanks for taking the time to share this with us and for others to see. We hope you had a fantastic time away. Thanks - HX Team

Rated 5 out of 5 stars

I give it 5 star for pick up and return…

I give it 5 star for pick up and return from the car park to airport but my only concern is only one bus on duty and to many people get left behind more buses please

April 3, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thank you for your comments Kevin, we will take that on board and feed it back! We hope you had a lovely trip and that we'll see you again soon!

- HX Team :-)

Rated 5 out of 5 stars

good quick easy service

Very good quick easy service however they did not look at the car with me when collected however it was 1am

March 31, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are pleased that you were happy with the service Jason. Thanks for bringing this our attention we will ensure this is fed back and highlighted. We hope you had a lovely holiday! :)

Rated 5 out of 5 stars

Great service.

Everything went to plan, service was quick and efficient. Drivers friendly and polite, would use again if flying from Birmingham.

March 30, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Amazing feedback, this is what we love to hear! Thank you, Elizabeth, we hope you had a lovely trip and we will be hearing from you again soon! :-)

Rated 5 out of 5 stars

Perfect

Perfect no probs ,as other had said , airport is the problem , chaos and ignorant customs

March 30, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're so glad we could make your journey a little more Hassle Free Phillip :)

Rated 4 out of 5 stars

Happy with BCP less so with Manchester Airport

Happy with BCP but Manchester Airport parking prices have become a joke. No problems on this occasion but share a previous concern that stickers on bus windows make it difficult to see stop numbers and no warning from driver about where you are. Drivers do vary so level of service depends on individual which suggests a lack of adequate training.

March 29, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thanks for leaving your thoughts on Manchester parking, John. We're sorry to hear that you've experienced some small bumps whilst using the airport parking service, we feed comments like this back to our suppliers so we're able to improve the service we offer. However, despite this we hope you had a fantastic time away! :)

Rated 4 out of 5 stars

Jetparks 3 - great value for money.

Used Jetparks 3 - we use this car 3 or 4 times a year for years - great value parking - only downside to the car park is the new road that has been opened near this car park, when we arrived back last night cars were backed up to Jet Park Plus which is next to Jet Park 3 and the traffic queuing to get off that car park was horrendous don't suppose the time we arrived back helped though 4.15pm.

March 29, 2019
Unprompted review
Rated 4 out of 5 stars

Easy enough to understand once you have…

Easy enough to understand once you have worked out how it works, car easy to find on return. Luckily the first bus driver we had taking us to the airport was great and made sure we knew how to get back.
The return bus driver was not interested and you had to keep your eyes pealed for your car location, he didn't even give a shout on the bus stop numbers.
The buses have stupid sun-shade type logos on the windows making it hard to see out in the dark.
How-ever it worked ok for me and would use again if the price is right

March 27, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thank you for your comments Ray, we're glad you found it fairly easy to use, and we look forward to welcoming you back in the future!

- HX Team :-)

Rated 5 out of 5 stars

Great service all round

Great service all round. Even the shuttle bus driver had a sense of humour early in the morning. Definitely recommend this parking.

March 26, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That's what we like to hear! We hope you had a great time away to match :D

Rated 1 out of 5 stars

barrier

Rubbish never reads my number plate 3rd time going , but buses great always on time , but out of all the parking this is the best just please get it right .

March 22, 2019
Unprompted review
Rated 4 out of 5 stars

Good price - Good choice.

Good directions little confused about the name of the car park but recognised number plate. Enough choice of spaces. No problems with buses... couple of minutes to wait to the airport maybe 5 minutes coming back. Bus stop easy to find. Drivers are polite. Important to me to keep the keys. Would use again and recommend.

March 20, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That's great to hear, thank you for your comments! We have taken note of the confusion with the name of the car park, but really pleased you had a good experience with the team and at the car park! 😄

Rated 5 out of 5 stars

great service

great service from start to finish , bus waiting for us on arrival, and the speed of getting our car keys was fantastic, would always use.

March 16, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thank you , we hope you had an amazing trip.

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