www.parkbcp.co.uk Reviews 

2,073
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

i recently paid for meet and greet at one of the LHR terminals. Unfortunately the airline has changed our flights to go from another terminal. I asked BCP if i could cancel for a total refund and th... See more

Rated 4 out of 5 stars

We normally use the Meet & Greet parking at T2, but thought we give the new multi storey car a go. Good directions given to the car park. No problem gaining access, but ended up parking on the top flo... See more

Rated 3 out of 5 stars

Used Bournemouth. Access and leaving is easy using the advance booking system but the exits could be clearer marked, especially at night. I noticed a couple of vehicles obviously trying to find the wa... See more

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Rated 4 out of 5 stars

Happy with BCP but Manchester Airport parking prices have become a joke. No problems on this occasion but share a previous concern that stickers on bus windows make it difficult to see stop numbers an... See more

Company replied

Company details

  1. Parking Lot

Information provided by various external sources

BCP has been the airport parking specialist since 1978. That means we've been around for over 30 years, so be sure to make the most of our expertise and know-how. You can trust BCP to find an airport car parking option that meets your needs at a price that suits your pocket.


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3.1

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TrustScore 3 out of 5

2K reviews

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3.1

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Rated 4 out of 5 stars

The MAIN problem with Jet Park 3 at…

The MAIN problem with Jet Park 3 at Manchester was the total lack of signage ,due to the new road I got lost at 4 am as I had lost my landmark ,namely the shell petrol station .However one of my passengers spotted a bus leaving the park so from then onwards all was well.Please please get some signs for the new dual carriageway .Other than that all was extremely well done from booking to leaving the park .

June 25, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

All signage is provided by the airport directly, so we will certainly feed this back to them to see if any improvements can be made! 😃 Thank you very much for your amazing comments, that is exactly what we love to hear! 😍

Rated 4 out of 5 stars

Well priced with close proximity to Terminal 4

So easy to access and use excellent on price, would definitely recommend and use again given its close proximity toTerminal 4

June 22, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That's so great to hear Rebecca, we love that you found the parking easy and excellent on price! Hope you had a great time on your holiday! 😄

Rated 5 out of 5 stars

Excellent

Excellent - straightforward booking, easy to use website, highly competitive rates (we shopped around and BCP is almost always cheapest), and parking and then collecting our car later was also very quick and smooth.

June 21, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're glad to hear that you found the website easy to use and that everything went well with your booking. We hope you had a fantastic time away and look forward to seeing you again next time. 😊

Rated 4 out of 5 stars

close to the airport

booking into the hotel was less than ideal, as the hotel had a birthday party in one of its large rooms on the ground floor, so a lot more people around than normal. everyone needed a ticket to park their car in the hotel grounds, this included the party people, so a lot less spaces than usual.
although 3 desks open to book people into their hotel, the party goers were also made to wait in the same que. once booked in we were walked to our room because the card system had crashed so none of the cards to open your room door worked. we had an evening meal pre paid so entered the restaurant, food was hot and tasty, although some choice was limited due to the restaurant being 'taken over and trashed' the words of a member of staff, by a large number of school children, who were staying/ passing through the hotel. We then went back to the desk to be walked to our room to have the door opened to let us in. Noise was minimal once in our room, it was suggested we turned the lights off by the switches, not to remove the card that had been placed where the door card should go. we booked a taxi, in the lobby, via a touch screen, and it arrived on time the following morning. the car was fine when we came back the following weekend. we didn't try the pool, as we arrived later than planned. we will give this hotel another go next time we fly out of Gatwick, hopefully we just picked the wrong night to stay(BH weekend/ Saturday night)

June 19, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Hi! That is a real shame, that this party affected your stay. We are very sorry to hear this. You are more than welcome to let us know about this, so we can look into it. Just fill out this form: https://help.holidayextras.co.uk/hc/en-gb/requests/new?ticket_form_id=360000119860 . We thank you for your time. We hope that the trip away, went very smoothly and you had an amazing time. :)

Rated 4 out of 5 stars

Easy Manchester Parking

Very straightforward and convenient.

June 17, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are happy to hear the service was convenient for you! Always starts and ends the holiday well! 😃

Rated 5 out of 5 stars

Great parking service all round.

Great parking service all round.
A few puddles due to bad weather.
Many thanks
Will certainly use again and recommend.

June 17, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That sounds like us Mike! We're glad to have been of assistance and cant wait to see you again soon!😊

Rated 2 out of 5 stars

Overbooked

Booked Jetparks3, arrived and there were no spaces at all. We ended up waiting for a bus and following a family who were leaving.
Very frustrating. Overbooked.

June 16, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are sorry to hear that the carpark was very busy, and thank you for taking the time to let us know, this is something we can certainly look into and feedback to our relevant department. We hope despite the delay, you had a wonderful holiday.

Rated 5 out of 5 stars

Always stay at Mid Term

Always stay at Mid Term. Easy and convenient, close to terminal
Booking on line simple
Great prices
Can’t fault so will continue to use everytime

June 13, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Amazing to hear! 🙌 Glad that you enjoy our service! See you next time! 😁

Rated 5 out of 5 stars

Exelent would

Exelent would Use you again

June 12, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

It's great to hear that you are satisfied with your booking and we hope to hear from you again in the future. 😄

Rated 5 out of 5 stars

Excellent access to the airport

Excellent access to the airport, courtesy busses ran regularly, and takes you righ to the terminal. Would highly recommend - book early and get great prices!

June 11, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

You should come work for us Andrew 😆 In all seriousness, we are so pleased to hear you were happy with the experience, and hope that you had a fantastic holiday to go with it!

Rated 1 out of 5 stars

most recent stay

have used this meet and greet at Manchester a number of times and will in fact be using it again in October.. we were booked in for 30/05 but had a tyre which completely stripped on the way to the airport. around midnight on a Thursday night, fortunately we'd left in sufficient time to get towed off the motorway and for our daughter to get out to us and get us to the airport in time. understandably our top priority wasn't to let the car parking company know we weren't coming. having gone through security etc. looked on my paperwork and couldn't find any contact details, going on line you could book but only contacts were after 9am with a 6am flight not a lot of good. we didn't expect any money back but to come home to a survey e mail "how did we do" is a bit INSENSITIVE

June 10, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are really sorry to hear of the difficulties you had whilst on your way to the airport, but we are pleased to hear that you managed to get to the airport on time. Our 'How did we do?' emails are automatically sent through to our customers when a booking ends and we are very sorry if this came across insensitive due to your circumstances. We will definitely look into this to see if there is anyway to stop these emails being sent out in certain situations. I do hope that despite this you had a fantastic trip and we look forward to seeing you in October!

Rated 1 out of 5 stars

damage to car

After collecting our car from Edinburgh airport 2/6/19 we were flagged down less than a mile away as the front plastic oil sump protector was loose. I immediately thought it may have been accidental damage but on closer inspection all the bolts had been removed. It could have only have been done whilst parked as I had driven 125 miles to get to Edinburgh and everything was in tact then. I have complained to maple manor meet and greet and awaiting further contact and to see if there’s cctv. Would not recommend

June 3, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thank you for taking the time to leave a review, we appreciate this. Please can you click on the link below with your details and we can certainly investigate this matter for you.
https://help.holidayextras.co.uk/hc/en-gb/requests/new




Rated 4 out of 5 stars

Very good service but found driver a bit abrupt and not very friendly being a first time customer.

Very good service but found driver a bit abrupt and not very friendly. Arrived back at the car park Birmingham where I scanned my ticket and thought it said locker 5 but this was the countdown time for opening of the locker. Driver could have explained this was the case being a FIRST time customer but watched me try again before telling me I was reading the wrong number, also did not explain the whereabouts of my car was on the ticket attached to my keys.

June 1, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're sorry to hear of any confusion or concerns caused at the car park, we can completely understand this and will ensure we feed this back to the car parking team so that future customer do not face this issue. We appreciate you bringing this to our attention and we hope that you had a fantastic trip away despite this. :)

Rated 4 out of 5 stars

Birmingham Airport

On my recent trip abroad from Birmingham Airport we booked Carpark 1 in advance for its ease of access to the terminal.
There was absolutely no trouble getting in and out. The ANPR recognised the car faultlessly.
My only gripe would be that toilet facilities would be beneficial in the car park.

May 30, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are over the moon to hear you had a trouble-free experience at Car park 1! 😄 The ANPR is really helpful but we're sorry to hear the necessary facilities weren't available. This is something we can feedback and overall we hope you had a fantastic trip away.😎

Rated 5 out of 5 stars

Very good service even dropped us off…

Very good service even dropped us off at our car right beside the office so did not have to walk to far to collect my keys would recommend this service to anyone well done

May 27, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That really is a door to door service! We're pleased to hear you had a fantastic service from the car parking team and we hope you had a lovely trip away!

Rated 5 out of 5 stars

Immaculate Service

Immaculate, slick service from drop-off to collection. The latest site improvements are very impressive!

May 25, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That's so great to hear! We're delighted that the site developments were worth it! We hope you had a great holiday to match the service :)

Rated 4 out of 5 stars

Service was very good.

Service was very good. Car park 3 Exit signs at East Midlands very poorly signed.

May 21, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thank you for your review! We are pleased to hear you liked the service provided at the car park, we are sorry to hear the exit signs were not as clear as expected. We will pass this onto the carp parking site to take a look into this! Thanks, HX Team

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service, will use again.

May 17, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are very pleased to hear that you found the service very quick and efficient Paul! We hope you had a fantastic time whilst you were away and look forward to being of assistance again in the future. Thank you. 😀

Rated 5 out of 5 stars

Easy transfers

Car park easy to find, very close to airport. Car park busy, but husband found a space while I waited with the luggage which the bus driver very kindly loaded on to the bus for us. The return journey was equally as easy, I just phoned the number provided, went to the bus stand and it was there, again the driver was very helpful. There was no hanging about either going or returning. Very satisfied customer and will use this service again.

May 15, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're so glad to hear that the carpark was easy to find and convenient Lynne! 😄 We hope you had an amazing time on your holiday. ☀️

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