Paul Stride Reviews 391

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service (despite the lockdown. Really easy to access them using the 1-1 call to discuss products. Easy to order online for collection in store. Simple collection process with all social dist... See more

Company replied

Rated 5 out of 5 stars

Really quick delivery. Felt like we were getting a personal service even though we didn't visit the showrooms because of covid. We got a good price for the items we bought and once unpacked, w... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I called a few days before making the purchase to inquiry about an specific product ( Maxi-cosi pebble plus car seat & base ) and spent about 7 minutes on the phone with a... See more

Company replied

Rated 5 out of 5 stars

Having not heard about this company before, I was a little hesitant to make a purchase, especially due to the insanely low price for my chosen car seat, however, I am extremely glad I made a purchase... See more

Company replied

Company details

  1. Baby Store
  2. Children's Toys Store
  3. Furniture Store
  4. Kindergarten
  5. Pregnancy Care Center

Written by the company

Specialising in the supply of quality nursery equipment for over 40 years we stock a range of car seats from brands such as Axkid, Britax, BeSafe, Cybex, Joie, Nuna and Maxi Cosi and more besides. We also stock a full range of nursery prams, pushchairs and equipment both instore and online at www.paulstride.co.uk from all the major brands, Uppababy, Egg, Oyster, Cybex, Venicci, Bugaboo, Thule, Mountain Buggy, Inglesina and Peg Perego as well as many others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

391 reviews

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Rated 5 out of 5 stars

Great website great prices great…

Great website great prices great products great service. Highly recommended.

July 14, 2021
Paul Stride logo

Reply from Paul Stride

Good Morning Stephen,
Many thanks for your order and for taking the time to place a review.
Thanks again.

Rated 5 out of 5 stars

Brilliant sales team

Quick delivery, and excellent friendly and super helpful sales team. Would buy from Paul Stride again.

July 11, 2021
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Reply from Paul Stride

Good Morning Peter,
Many thanks for your review and for taking the time to review our service. I also hope you enjoy using your Yoyo system.
Thanks again.

Rated 5 out of 5 stars

Excellent service

Easy website to use. Had what I wanted. Excellent delivery time. Would def recommend

June 25, 2021
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Reply from Paul Stride

Good Morning Jo,
Many thanks for your order and for reviewing our service. Hopefully the cup holder is getting full use.
Many thanks again.

Rated 5 out of 5 stars

Car seats are such a head boggle

Car seats are such a head boggle. I really think you can't beat Paul Stride for sound advice and excellent customer service

June 12, 2021
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Reply from Paul Stride

Good Morning,
Many thanks for your kind review I hope the car seat is getting good use.
Thanks again.

Rated 5 out of 5 stars

Brilliant customer service and very…

Brilliant customer service and very helpful. All purchase made online and followed up by phone call.

May 30, 2021
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Reply from Paul Stride

Good Morning Oliver,
I hope the Phil & Teds system works well for your needs it is certainly one of the easiest pushes on the market.
Many thanks again for the order.
Paul Stride

Rated 5 out of 5 stars

Fab customer service

Fab customer service, was happy to answer all my questions and gave me great advice to help me choose my product .

May 27, 2021
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Reply from Paul Stride

Good Morning Jenna,
Many thanks for your order I hope the Britax car seat works well for your little one.
Many thanks again,
Paul Stride

Rated 5 out of 5 stars

Great price and next day delivery

Great price and next day delivery. If need anything else for my son I will definitely order from here.

May 22, 2021
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Reply from Paul Stride

Good Morning,
Many thanks for the order. I hope the raincover works well whilst also hoping you dont have to use it all the time an dry spell is always appreciated.
Many thanks again.

Rated 5 out of 5 stars

Brilliant price and extremely quick…

Brilliant price and extremely quick delivery very happy thankyou

May 21, 2021
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Reply from Paul Stride

Good Morning Samantha,
Many thanks for your order I hope the Maclaren accessories work well on your pushchair.
Many thanks again.

Rated 5 out of 5 stars

Delivery partner is Fedex

After feedback regarding their delivery partner, they have moved to DPD, which, In my opinion, is the best around.

May 19, 2021
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Reply from Paul Stride

Good Morning Jon,
Many thanks for your feedback. I am pleased to say we have now moved back to DPD so that more delivery options can be requested if required.
Many thanks for the order I hope the car seat is working well.

Rated 5 out of 5 stars

Excellent service as always

I placed an order online for a maxi cosi crib, it arrived via a reputable courier and was well packaged to protect it during transit. Would definitely recommend Paul Stride for anyone in need of baby equipment.

May 13, 2021
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Reply from Paul Stride

Good Morning Maisie,
I hope the little one is sleeping in the Crib. Many thanks for the order and taking the time to review our service.
Many thanks again.

Rated 5 out of 5 stars

Very good communication about my order

Very good communication about my order. There was part of my order that had been discontinued and they made an effort to get the right alternative.

May 12, 2021
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Reply from Paul Stride

Good Morning Kirsty,
Yes apologies about the change in colour option I hope all is well with the Bababing Raffi system and it is getting good use.
Many thanks again,
Paul Stride

Rated 5 out of 5 stars

The staff at Paul Stride always go…

The staff at Paul Stride always go above and beyond to meet customer needs. I continue to be very impressed by the store and recommend highly.

May 7, 2021
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Reply from Paul Stride

Good Morning Natalie,
Many thanks for your continued custom. I'm sorry about the FedEx delivery that left something to be desired! I am now using DPD again so hopefully a better service going forward. Thanks again, Kevin - Paul Stride

Rated 5 out of 5 stars

Excellent delivery service and a very…

Excellent delivery service and a very good car seat.

May 3, 2021
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Reply from Paul Stride

Good Morning Heather,
The BeSafe is indeed a good car seat I hope your little one enjoys riding in it.
Thanks again.
Paul Stride

Rated 5 out of 5 stars

Great service

April 30, 2021
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Reply from Paul Stride

Good Morning,
Many thanks for your order and for taking the time to place a review.
Thanks again. Paul Stride

Rated 5 out of 5 stars

Ordered a car seat online

Ordered a car seat online, arrived the next day as promised. Great service and would definitely use again.

April 23, 2021
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Reply from Paul Stride

Good Morning Milan,
Many thanks for your order and for taking the time to place a review. The Axkid car seat is one of the best on the market and a good choice.
Thanks again.

Rated 5 out of 5 stars

Always the best service and great…

Always the best service and great advice great prices. Lovely knowledgeable staff!

April 19, 2021
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Reply from Paul Stride

Good Afternoon,
Many thanks for your kind review and your comments. Hopefully you have managed to get out with the stroller.
Thanks Paul Stride

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, very impressed. And speedy too - ordered one day, arrived the next.

April 12, 2021
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Reply from Paul Stride

Good Afternoon Kia,
Many thanks for taking the time to review our service it is very much appreciated.
I am pleased we met your expectations on this occassion.
Paul Stride - York

Rated 5 out of 5 stars

Excellent customer service when ordering

Ordered a car seat from this company. They quickly contacted me to let me know the only one left was the display model. They sent me pictures of the condition and offered a small discount. They responded quickly to my emails and once I confirmed I wished to go ahead they shipped the order quickly. Car seat is great and I am very happy with the customer service during the order process.

April 11, 2021
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Reply from Paul Stride

Good Afternoon Tim,
Many thanks for both your order and for the time taken to review our service.
It is very much appreciated and I am pleased everything was to your satisfaction.
Many thanks
Paul Stride

Rated 5 out of 5 stars

Helpful car seat experts

We have used Paul Stride for all our car seat purchases and I would definitely recommend them. On this occasion I placed an online order and they contacted me shortly after to confirm I wanted to collect (as my address is not local), and then they were very helpful in facilitating collection by a relative.

April 10, 2021
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Reply from Paul Stride

Good Afternoon Laura,
Many thanks for your continued support it is very much appreciated. All worked well with Mum collecting.
Many thanks again,
Paul Stride

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