PAYNTR ™ Reviews 186

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers consistently praise the products, often highlighting their outstanding quality and appealing design, with many finding them comfortable and easy to care for. The delivery service is frequently mentioned as quick and efficient, with many appreciating the promptness and good communication regarding their orders. Reviewers also note the excellent packaging, describing it as beautifully designed, and are pleased with the overall value and included extras like spikes. However, some customers also noted issues with product durability, specifically branding labels peeling and internal heel structures failing after a few months of use, suggesting potential design flaws. A few other people also felt that the sizing was not true to standard, requiring exchanges or adjustments, and some experienced damaged packaging upon arrival. Additionally, a small portion of people mentioned slow shipping or an inability to track their packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, with many praising the excellent quality,... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the excellent quality, design,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... See more

Rated 5 out of 5 stars

Good delivery time was informed constantly, love the product as well which also includes some extra spikes. Great sale as well!

Rated 5 out of 5 stars

Quick delivery, excellent product ( perfect fit if you follow the advice and order 1 size larger than normal)

Rated 5 out of 5 stars

I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!


Company details

  1. Cricket Shop

Information provided by various external sources

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Contact info

3.9

Great

TrustScore 4 out of 5

186 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

VERY good product and VERY punctual service!!

August 1, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Nkululeko,

Glad your enjoying the product, thank you for your review.

Kind Regards,

Josh

Rated 5 out of 5 stars

Great batting boots!!

July 14, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Phil,

Glad your enjoying the shoes, thank you for your review.

Kind Regards,

Josh

Rated 5 out of 5 stars

Fantastic people to deal with two…

Fantastic people to deal with two shipments so far and no problems..the product is well received by all players here...

July 12, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Anand,

Thank you for your review,

Glad to hear you enjoyed the product and the service.

Many Thanks

Josh

Rated 4 out of 5 stars

Good so far

Good so far, bit of an issue with getting them to fit to the right level of comfort so my big toe doesn't ram into the end running down hill

July 12, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi James,

Thank you for the review, any issues regarding sizing please get in touch with us @payntr.

Regards

Josh

Rated 5 out of 5 stars

My first set were great but didn't last…

My first set were great but didn't last long but payntr helped me get a new set which are light comfortable and are great for fielding. I would recommend these spikes to friends as well as team mates.

July 11, 2019
Unprompted review
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Reply from PAYNTR ™

Hi Ben,

Thank you for leaving a review, glad we could resolve the issues you had quickly.

Regards

Josh

Rated 5 out of 5 stars

It was really great experience in terms…

It was really great experience in terms of the product as well as the delivery. I am really quite happy on your service and product and will definitely recommend my colleagues. Thanks a lot for keeping the standard so good.

July 8, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Awesome to hear, thanks for your purchase 👍🏼

Rated 5 out of 5 stars

Top service

Top service and my boy loves his boots

July 7, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Thanks for taking the time to leave a review 👌🏽

Rated 1 out of 5 stars

Very poor fit on these boots

Very poor fit on these boots. I bought my son a pair (different model) and they’re fine. It’s an extremely difficult boot to get on because of the sock design. I don’t like them whatsoever!

July 5, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

So sorry to read this, we take all feedback onboard when designing new products, and offer free returns for all products purchased via our website. Pls drop us an email at info@payntr.com should you wish to discuss your purchase further

Rated 1 out of 5 stars

Incomplete order

I did'nt receive the spikes along with the cricket shoes I ordered. I ordered two pairs one had spikes and the other didn't.

July 1, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi, we’ve replied to your email apologising for this oversight and have sent another set next day delivery in time for your tournament on Wednesday 👍🏼

Rated 5 out of 5 stars

Really great customer service

Really great customer service, the shoes are epic too.

Where i play we only have an astro wicket and other shoes i've used over the years provide no grip and you end up sliding all over the place. These boots from Payntr are like you're cemented to the floor - that front foot doesn't slide, even as a pace bowler

I wouldn't ever look anywhere else for cricket boots again, best pair i've ever bought!

June 26, 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hey Alex, love this... 🙌🏽... thanks for your purchase and taking the time to review

Rated 5 out of 5 stars

Excellent first experience

Great product, good value and excellent service, including communication and delivery.
Always nervous about using a new retailer online, but very impressed.

June 20, 2019
Unprompted review

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