Weeks and weeks down the line, I am still waiting for my reglazed glasses to return to me. Emails to Perfect Glasses are being ignored and I have no idea whether or not I have just wasted my money and... See more
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See what reviewers are saying
If only I had read these reviews before making an order. Absolutely inept company. When they wanted an extra £16 (something to do with the lenses) the email communication was instant. Now I want to... See more
Originally ordered some progressive glasses in mid-Nov. They took several weeks to arrive and I couldn't wear them. Disappointing. Then contacted Perfect Glaases to ask about returns as they claim to... See more
My Glasses arrived and the rimless frames are of good quality better than I expected. The price was way below what my optician a very well known UK chain would have charged me. Rimless frames are e... See more
Company details
Information provided by various external sources
At Perfect Glasses we provide an excellent range of high quality prescription glasses and sunglasses. You can literally choose from a collection of over 1000 pairs of glasses for men and women. And yes, buying prescription glasses online is easy. Every optician in the UK is required to give you a copy of your prescription when you go for your eye test. Once you have this, simply choose a pair of prescription glasses from our site, enter your prescription or click it using your smartphone and email it to us. Once you have placed the order for your new glasses online, you can expect to receive them within 7 working days!
Contact info
London, United Kingdom
- 0150 927 9955
- support@PerfectGlasses.co.uk
- www.perfectglasses.co.uk
2.6
Poor
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Decent company and glasses
Decent company and glasses. Only docked 1 star as would like to see more glasses suitable for smaller faces.
August 18, 2022
Unprompted review
THE GLASSES THAT I ORDERED ARRIVED ON…
THE GLASSES THAT I ORDERED ARRIVED ON TIME AND WERE EXTREMELY HIGH QUALITY , VERY REASONABLY PRICED AND VERY COMFORTABLE TO WEAR .
I HAVE HAD THESE GLASSES FOR OVER A YEAR AND THEY ARE STILL IN PRIME CONDITION WITHOUT ANY SCRATCHES ON THE LENSES OR ANY OTHER DEFECTS THAT YOU WOULD USUALLY EXPECT AFTER DAILY USE FOR OVER A YEAR .
THEREFORE , I WOULD HIGHLY RECOMMEND PERFECTGLASSES .
August 18, 2022
Unprompted review
Lots of frames to choose from
Lots of frames to choose from, easy to track. Very pleased.
August 18, 2022
Unprompted review
Great glasses and value but a shame…
Great glasses and value but a shame they get scratched easily
August 18, 2022
Unprompted review
Very happy with my glasses
Very happy with my glasses. Fast efficient service.
August 18, 2022
Unprompted review
The site is actually easy to use
The site is actually easy to use, unlike some others I have tried. The only downside was that the overall cost was roughly the same as buying from high street opticians. That being the case, it's easier to buy locally where you can physically chose the glasses. As such I haven't proceeded with my order.
August 18, 2022
Unprompted review
Great service
Great service, easy to order and a good explanation of the prescription layouts. Nice glasses, good quality and will keep ordering.
August 18, 2022
Unprompted review
Was very happy with the speed and…
Was very happy with the speed and quality of there service
August 18, 2022
Unprompted review
Good ending but difficult getting there
I found entering my prescription somewhat problematic and ended up with the wrong lenses. Perfect glasses were helpful but I did have to pay extra to correct the problem. When they were returned, I was very pleased, but I think it would be helpful if the form was a little more dynamic with help on each box.
May 26, 2022
Unprompted review
Over a month since I got confirmation…
Over a month since I got confirmation the glasses were being made. I have had no dispatch notice, no update, no tracking information and so on. I called last week and was told they have been dispatched, but the time it has all taken and lack of notifications on the journey is incredibly dissapointing
May 10, 2022
Unprompted review
Reply from Perfectglasses
Hi Paul,
Thank you for taking the time to write a review of our service.
I am extremely sorry to know that the experience with your recent purchase was not satisfactory however this is not typical of us.
I spoke with our lab regarding your order and have been informed that the prescription requested for all 4 pairs was complex and the lenses were not readily available hence the order took additional time to be shipped.
As informed by our team, your glasses have been dispatched and the tracking details have been sent to the registered email.
Please be assured your glasses will be delivered to you in the next couple of days and I can assure you will be delighted with them.
We’re dedicated to customer satisfaction and will do all that we can to ensure you are satisfied with the order.
Regards
Team PerfectGlasses.
Really bad service
Really bad service. I waited 6 weeks for a pair of glasses that are really badly made. Glue on the lens and the arms are already working loose after 1 week. Really poor do not use.
May 8, 2022
Unprompted review
Reply from Perfectglasses
Hi Chris,
Thank you for your feedback.
I am extremely sorry for the unexpected experience you have had with your recent purchase. This could be a one-off case and we sincerely apologize for the error.
I have escalated your concerns with our team to look into your order. Please be assured you will be contacted before the end of the day to work out a resolution for the same.
Regards
Team PerfectGlasses.
Easy to use website nice glasses at a…
Easy to use website nice glasses at a good price.
May 5, 2022
Unprompted review
I found Perfectglasses on a google…
I found Perfectglasses on a google search, I was looking for a good priced pair of glasses for watching tv.
The service was quick and easy and the glasses were of good quality.
I will be ordering some more shortly.
May 5, 2022
Unprompted review
My glasses are well made I am very…
My glasses are well made I am very happy with them the price is excellent and so was the service
Thankyou
May 4, 2022
Unprompted review
Satisfactory experience
Satisfactory experience. Glasses were a reasonable price and as expected.
May 3, 2022
Unprompted review
The best one for strong prescriptions.
April 25, 2022
Unprompted review
Very good glasses for the price
Very good glasses for the price, would buy again
April 20, 2022
Unprompted review
Quality glasses delivered promptly and…
Quality glasses delivered promptly and good choice of styles give them a go.
April 20, 2022
Unprompted review
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