Personalised Gifts Engraved 

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Rated 1 out of 5 stars

One month on from ordering a christening gifts and not only has it still not arrived but I have been unable to speak to anyone about it. Numerous email over several weeks have led to one reply email s... See more

Rated 1 out of 5 stars

25 wedding anniversary ruined !! Ordered an engraved gift for our silver wedding anniversary , same excuses as all the other customers got. The gift is with Royal Mail , wait 10 days and then they wil... See more

Rated 1 out of 5 stars

Ordered gift for xmas in November 2017. Not received despite calling office. Informed it would go to production team and resent out. Blamed royal mail. No tracking facility for order. Still no receip... See more

Rated 1 out of 5 stars

How this company is still in business i don’t know as it seems from reviews goods often don’t get delivered & everything ordered gets lost in the post and is not tracked. Poor Customer Service. I am s... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

personalised-gifts-engraved.com is the UK's leading supplier of personalised engraved gifts. We have a wide range of gifts to suit every occasion.


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(227)

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Rated 5 out of 5 stars

Smashing.

High quality, and speedy delivery considering the gift was personalised!

December 13, 2011
Unprompted review
Rated 2 out of 5 stars

Tarnished Necklace

Bought a necklace from this company, the necklace was in a knot not attached to the black backing ( just rattling around in the box). As for the engrave silver box it came in, it was scratched and tarnished. Would of returned it, but needed to give it as a present the next day from our colleagues.

December 9, 2011
Unprompted review
Rated 2 out of 5 stars

Well over 5 days delivery as promised

Cant answer this one, as have not received it yet, and ordered it on the 27th November, said 5 days delivery, but still WAITING

December 7, 2011
Unprompted review
Personalised Gifts Engraved logo

Reply from Personalised Gifts Engraved

We apologise for the late delivery on this item, we quote five working days for orders to be delivered and almost all orders are delivered in this time scale.

Rated 5 out of 5 stars

Excellent service, high quality engraving

I recently had some Hip Flasks personally engraved as wedding presents for my Groomsmen. This took only 2 weeks and they arrived engraved in a nice presentation box and bag. Great service, would highly recommend!

December 5, 2011
Unprompted review
Rated 4 out of 5 stars

Speedy and Quality

Was really impressed given that I had left the christening present to the last moment. Ordered and delivered within a week. Looks very impressive. Am sure the baby will love it in 18 years!!

December 4, 2011
Unprompted review
Rated 4 out of 5 stars

its nothing personal

The item I ordered was lovely and well made.i am happy with my purchase Ionly hope the recipient is too or Im left witha football mug of a team I dont support! Thank you

November 25, 2011
Unprompted review
Rated 5 out of 5 stars

excellent engraving and service.

I ordered a glass tankard for my son's 21st birthday. The delivery was very fast and the product was great. thank you so much. would have no hesitation in recommending your company.

November 21, 2011
Unprompted review
Rated 2 out of 5 stars

Very disappointed.

Item was scuffed, and covered in brass. I would return if I had time but the item is a birthday gift. Very disappointed.

November 20, 2011
Unprompted review
Personalised Gifts Engraved logo

Reply from Personalised Gifts Engraved

We apologise that the item ordered was not as expected, if customers are dissatisfied with any of our products they should always let us know and we will try to put any problems right.

Rated 5 out of 5 stars

Excellent gifts,great value

I have recently purchased my 3rd item from Personalised Gifts-engraved and I have been very pleased with all of them, they have been perfect for the recipients and they are such great value, I would recommend them to everyone.

November 13, 2011
Unprompted review
Rated 2 out of 5 stars

UNHAPPY BRIDE

I wanted some glass tankards to give to the best men and my uncle on my wedding day to say thank you for taking part.
Imagine my embarrassment when on the day itself I had to give my uncle his present with his name spelt wrong!!!
My Fiance received the tankards about 10 days before the wedding but didnt initially open them as he was waiting for me to come home (I was away for the weekend). As soon as I saw the mistake I called up and infromed you of the error and was told a new one would be sent out............
Now at this time my Fiance was at home ALL day, Everyday, until the day before the wedding (01/09)
Nothing was delivered. No-one knocked on our door.
On the day itself I had to hand over this glass to my uncle and tell him that the spelling was incorrect but I will get a new one for him after the wedding....... I was mortified.
After my honeymoon I returned to find an email asking me if I still wanted the item... well of course I bloody did.
I now have it. But needless to say I was very much NOT impressed by the service and the inconvenience and embarrassment it caused me on my wedding day..

November 11, 2011
Unprompted review
Personalised Gifts Engraved logo

Reply from Personalised Gifts Engraved

Unfortunately sometimes mistakes are made on personalised products, but as soon as we are made aware of the problem we will always send a replacement out as soon as possible. We apologise that the replacement was delayed and arrived after the wedding but we hope that the customer is happy with the replacement .

Rated 1 out of 5 stars

Delivered late got the message wrong

Not great. Had to call twice to chase where the order was and why I hadn't received it. Was told first time I would have a call back but never did. I requested to change the delivery address which never happened, and when it finally arrived the message was slightly wrong.

November 8, 2011
Unprompted review
Personalised Gifts Engraved logo

Reply from Personalised Gifts Engraved

We apologise for the mistake made on your order and that is not delivered to the changed address. If a customer has received an order with mistakes and is dissatisfied when it arrived they can let us know and we will sort any problems.

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