Peter Beales Roses Reviews 339

The rose was in very good condition, ready to flower. It was a present for my sister and she loved it.

I ordered 2 hybrid T roses in containers. 1 was a good healthy rose of a good size the 2nd was a lot smaller and not so healthy looking. Normally satisfied with your roses so hopefully the smaller rose will soon improve now in the garden.

Excellent roses as usual. Bit of a mix up with my order, but it was corrected without any fuss or drama so no complaints at all. Looking forward to coming to your Festival of Roses this year and excited to see your new rose at Chelsea if I can get tickets in time.

I ordered a rose which was delivered on 7th May. Upon unpacking I was absolutely disgusted at the plant that had been sent out. It was appalling quality and had been repeatedly and incorrectly pruned and it was impossible to prune back to an outward facing bud because the few "buds" that existed were brown and shrivelled up and some shoots had gone soft and are starting to rot. I immediately took photos and emailed their customer services - they say they usually respond within 24 hours. They did not, so on 8th May I rang them and spoke to someone who said I would get a response by the end of the day. I did not, so just before 5PM I emailed them again to be told basically that they were doing their best to getting around to emails "in good time" because they were "busy preparing for Chelsea". Well this is now 5 full days and I have heard absolutely nothing from them. I'm sorry but Chelsea or no Chelsea I feel I should have had a reply by now - I am out of pocket and want a refund -so both the rose and their customer services are not up to standard. If they can't cope with emails when Chelsea is upcoming then maybe they should refrain from dispatching plants at all during this period. I have bought many roses over the years from other companies and can honestly say this one from Peter Beales is the worst specimen of a plant I have ever seen. First and last order from Peter Beales.

I've ordered several times from Peter Beales and the roses are always in excellent condition, well packaged & prompt delivery.

Roses arrived strong and healthy. Have used PB previously and the plants have thrived.

Rose arrived in record time in great packaging to ensure it was well protected.
Early days but appears to be thriving.

A bit disappointing. It took ages to arrive and the rose was looking pretty sad for itself. I have cut off dead bits given it a good water in hope that it revives.

Sorely disappointed
I ordered four roses. One rose was exactly what I hoped I would receive. One was less impressive and a bit 'leggy'. The final two of the four, I wouldn't have paid £5 for if I'd seen them at a garden centre. One has a few buds on it and no leaf, the other has a few buds that actually appear to be dead. Really not good enough IMO. I have now seen what I consider to be the dismissive reply from Peter Beales Roses below. I have emailed them twice with photographs and will certainly keep them posted if the sick looking roses I have received from them fail to thrive, especially as they look to me like bare root roses that have simply been put in a pot and sent out. Obviously, I don't know this for sure, but I am deeply suspicious.

Potted rose arrived with perfect packaging and good health.

I do love buying from Peter Beales Roses. The plants are substantial and healthy, well packaged and delivered quickly. I like the generous discount offers that occur from time to time, and when I have a query there is always a quick response.

I ordered this rose as a wedding present (the lovely bride) one day and it arrived the next day beautifully wrapped in a box and in great condition. We also rang the company before ordering and they were very knowledgeable and helpful. Would thoroughly recommend to anyone.

Excellent service arrived safely and in good condition and quality of the rose is very good

Rose arrived well.packaged and had a rose booklet included on how to look after the rose bush ..... really pleased with the size and quality

Great choice of Roses on an easy to use website. The rose was well packed on arrival as a gift to my sister in law. The only slight niggle was that I did find it difficult to discover whether the rose could be sent directly as a gift to the recipient. It was only at payment that I discovered I could! All good. Would recommend.

Unable to place order on line so had to place a telephone order.
Was promised a delivery date but my order was not delivered as promised

I have bought 2 roses from Beales this year so far. The first was a bare root and it really didn't look very well but I have potted it and it does seem to be sending out some small leaves. The second was a potter rose and it's much better, bigger and healthy looking. Over all, I'm pleased and can't wait to see some lovely blooms. Xx

The rose was vert much up to Peters high standard,

Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with lots of growth and is in the ground. So far it's doing well, receiving around 5 hours direct sunlight a day. I am very excited about this one. It's an absolute beauty. Can't wait for it to flower.

There was a problem with the delivery of my order and I phoned to enquire about it. The lady I spoke to was so lovely and helpful and sent a replacement order to me. I really appreciated this as it was the couriers fault and not Peter Beatles Roses. The rose I received is excellent, far better than I imagined. Thank you so much