Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... See more
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Review summary
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Reviews shaping this summary
I ordered this rose as a wedding present (the lovely bride) one day and it arrived the next day beautifully wrapped in a box and in great condition. We also rang the company before ordering and they... See more
Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with l... See more
Company replied
I am very pleased and am grateful for the help and advice I had from the choice of rose for my pot, to the best advice and choice of compost to planting tips. I sent quite a few emails and I had a qui... See more
Company details
Written by the company
At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.
Contact info
London Road, Attleborough, NR17 1AY, Norfolk, United Kingdom
- 01953454707
- support@peterbealesroses.com
- www.peterbealesroses.com
4.5
Excellent
339 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Excellent after sales service
One of my roses died after planting it and after sending the company a photo, they replaced it immediately.
April 14, 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for sharing sorry to hear you lost the first plant, but good to hear the replacement was handled quickly after you got in touch.
Hope the new rose establishes well and performs as expected going forward.
The rose arrived sooner than expected
The rose arrived sooner than expected, it was very well packed and was in perfect condition when unpacked. Itis now planted and growing well,
April 20, 2026
Unprompted review
The two roses purchased
The two roses purchased were for an anniversary gift for our daughter and son in law. The gift was delivered promptly arriving on the exact day of their anniversary!
Lynn quickly planted them in their garden and was highly delighted on their quality etc. We will send her more roses on her birthday in a weeks time.
April 14, 2026
Unprompted review
I have bought 2 roses in February but…
I have bought 2 roses in February but unfortunately one didn’t grow But very good service and fast delivery
April 17, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your feedback, and we’re really pleased to hear you were happy with the service and delivery.
We’re sorry to hear that one of your roses hasn’t grown as expected. If you haven’t already been in touch with us, please do reach out – all of our roses are covered by a 1-year guarantee, and we’ll be more than happy to help resolve this for you.
I have bought roses from Peter Beales…
I have bought roses from Peter Beales for forty years and still intend to. They have all thrived and give us enormous pleasure. Visiting the centre at Attleborough is a great experience, plenty of help and advice, lots of shopping and a super café. (My latest purchase is a rose box)
April 10, 2026
Unprompted review
Shaken Upside Down During Delivery
Rose box was upright on delivery but on unpacking nearly all of the topping bark had emptied out into the box so looks as if the box had spent time upside down and possibly shaken to dislodge the bark!
April 10, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your feedback, and we’re sorry to hear about your experience on unpacking.
While the box may have been handled correctly at the point of delivery, it does sound like it may have been turned during transit, which can sometimes cause the decorative bark topping to shift. This won’t affect the health of the rose itself, but we completely understand it’s not ideal to open.
If you have any concerns about the condition of the plant itself, please don’t hesitate to get in touch with us and we’ll be more than happy to help.
Prompt delivery of a well packaged, healthy looking rose
Excellent and and would not hesitate to order roses fro here again
April 9, 2026
Unprompted review
Exceptional service and very healthy…
Exceptional service and very healthy looking plant received
April 9, 2026
Unprompted review
Prompt delivery
Prompt delivery. Rose was a birthday gift recipient overwhelmed with the rose. Will use again for my gifts
March 27, 2026
Unprompted review
Unhappy customer
I was very disappointed with the quality of this rose. It only had one decent shoot and when I removed it from its container all the stuff (root ball} just fell away leaving the bare roots. I did correctly dig a large hole and carefully planted it. It has substantially wilted and doesn’t look very healthy.
April 11, 2026
Unprompted review
Reply from Peter Beales Roses
Sorry to hear you’ve been disappointed with the condition of your rose that’s not what we want for our customers.
All of our roses are covered by a one-year guarantee. As they are living plants, some variation can happen, but the issues you’ve described don’t sound as expected for a healthy plant on arrival.
We’d like to take a closer look at this for you. If you’re able to, please send a few photos of the rose (including the roots if you have them) along with your order details to support@peterbealesroses.com. Our team can then assess things properly and arrange the right resolution, whether that’s care advice or a replacement if needed.
Good quality plant
The website was easy to use and the rose arrived in good condition and was well packaged
April 9, 2026
Unprompted review
LEAH TUTU
The potted roses arrived yesterday and they look very healthy and strong plants. Can't wait to see them bloom!
April 8, 2026
Unprompted review
The order took six weeks to arrive
The order took six weeks to arrive, although the website stated that it would be dispatched in 5-7 days. I tried calling 5 times, and on two occasions there was no answer. I spoke to an agent on three occasions, and each time I was given a different reason for the delay. Finally about 30% of my order was sent to me, as the other items were out of stock. I will say that I was dutifully refunded for the roses that I did not receive. Overall a very frustrating and disappointing experience with this company.
April 9, 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for your feedback and I’m sorry for the frustration caused here.
A six-week wait alongside unclear communication isn’t the experience we aim to provide. Stock availability can sometimes change quickly, but you should have been kept properly informed throughout, and the mixed messages you received from the team clearly didn’t help.
While I’m glad the refund for the unavailable items was processed, the overall experience you’ve described isn’t acceptable and we’re taking this on board internally, particularly around communication and stock accuracy.
If there’s anything further you’d like us to look into regarding your order, please feel free to contact us at support@peterbealesroses.com with your details and we’ll review it for you.
Beautiful Roses
Excellent website.
Delivered promptly and well packed.
Rose good quality and looks healthy
April 4, 2026
Unprompted review
Easy to order and arrived in good time
Easy to order and arrived in good time. The Rose was in super condition.
April 1, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your kind review. We're really pleased to hear the ordering process was easy and that your rose arrived in great condition and in good time.
We hope you enjoy watching it grow and flourish
The roses i received are of very good…
The roses i received are of very good quality and delivery was very quick.
March 31, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your kind feedback. We're delighted to hear you were pleased with the quality of the roses and that your delivery arrived quickly.
We hope you enjoy them and thank you for choosing Peter Beales Roses.
Healthy plant
The order was very late and I needed to contact the team to ask where it was. They were really kind and dispatched immediately. It arrived well packed and healthy.
March 28, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your feedback. We’re sorry your order arrived later than expected, but we’re glad our team could help and get it dispatched for you quickly once we were made aware.
It’s lovely to hear the rose arrived well packed and healthy, and we hope it thrives in your garden.
Received my roses quick
Received my roses quick, top quality, packed absolutely safe.
Absolutely satisfied of the very professional service and products!
March 30, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your lovely review. We're delighted to hear your roses arrived quickly, safely packed, and that you were pleased with the quality.
It’s wonderful to know you’re satisfied with the service and products — we really appreciate your support.
They did exactly what I asked of them.
Great service. Received what I ordered and on time. Would order again from them as I have in the past.
March 27, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your lovely feedback. We're really pleased to hear everything arrived just as expected and on time.
We truly appreciate your continued support and look forward to supplying you with more roses in the future.
Roses fine but DPD were hopeless
Roses fine but DPD were hopeless. On second delivery attempt they left them by the front door where they could have left them in the first place. I think they tried to mis-deliver them or not at all.
March 31, 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your feedback, David.
We’re really pleased to hear that the roses arrived safely and that you were happy with them. However, we’re sorry to hear about the experience you had with the delivery from DPD.
We rely on them as our courier, but we completely understand how frustrating delivery issues can be. Your comments are helpful and we will pass this feedback on, as it’s important they know when the service hasn’t met expectations.
Thank you again for taking the time to leave a review, and we hope you enjoy your roses.
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