Brilliant service and excellent price, I have used these for over 9yrs and never had a problem, they are a great phone shop and very friendly guys
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Phone Giant today 26/01/26 with the iPhone 15. First ever experience and as soon as I walked in, met Asif. Very talkative and friendly and just made me feel at home. This transaction was one... See more
Ordered a new phone from phone giant 11 days ago, 3 days before went on holiday, they'd promised 'Express delivery.' Have returned from holiday still no phone. Chased this up over last 11 days. Couple... See more
I can honestly say my family have used this shop for many years never let down always excellent customer service. Top quality legitimate phones this please will beat any price you've seen anywhere yet... See more
Company replied
Company details
Information provided by various external sources
30 minutes mobile phone & tablets repair service in Birmingham, specialist in iphone, iPad and Samsung phone repairs
Contact info
Washwood Heath Road 1, B8 1SH, Birmingham, United Kingdom
- www.phone-giant.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price is very good and staff was…
Price is very good and staff was helpful. I would like to go again.

Reply from Phone Giant

Reply from Phone Giant
Very friendly and professional service
Very friendly and professional service. The work was done really quickly I was impressed. Thank you

Reply from Phone Giant
Very fast and friendly service
Very fast and friendly service. I was very pleased.

Reply from Phone Giant
Very friendly
Very friendly. Quick service (10 mins) would definately use again.
Went in to have iPhone 7 screen repaired.

Reply from Phone Giant
Exerlent service
Exerlent service .very quick .very professional.would recommend to all.Thank you Don.

Reply from Phone Giant
Mobile battery for S7 Edge required…
Mobile battery for S7 Edge required replacement...was able to wait with the little one in store...friendly staff and the job was done efficiently and swiftly with minimal wait and a reasonable price. Currently enjoying a new battery that lasts for a bulk of the day jzk allaah khair for your services Phone Giant.

Reply from Phone Giant
Phone Giant
Phone Giant - Coventry Rd
Fair prices, honest and transparent customer service - will recommend to my family in the future.

Reply from Phone Giant
I was very surprised how efficient and…
I was very surprised how efficient and quick they repaired my damaged phone and at a very good price

Reply from Phone Giant
Exceptional customer service
Exceptional customer service
I travelled from Sheffield and purchased two phones.
The staff are polite, professional and knowledgeable and offered very fair trade in values for my current devices.
Would definitely buy from them ag
Amazing service
Amazing service, great pricing and legit phone!! 100% recommended
iPhone 8 screen repaired
Had my phone screen repaired, I had problems with the top half of the screen. After taking it back the staff were really friendly and fixed it the same day. Very professional and honest! Would definitely recommend.
I rate this shop as the best service…
I rate this shop as the best service lve received, anywhere not only did they fix my phone in the fastest time with within an hour. The owner an mansoor where very pleasant and fitted my phone after the repair of a smashed screen. A new phone cover and glass screen Protecter too so glad l went there on someones word of mouth. Trust me the best👍
Fantastic service
Fantastic service - replaced my cracked screen in 15 minutes for a really great price. Then purchased a refurbished phone displayed in the shop - again for another fantastic price. Came with a 3 month shop warranty. Manager was really pleasant and knowledgeable. I wuld highly recommend this retailer!
Excellent immediate service
I popped in to this shop for convenience on my way to another appointment. I received excellent immediate service, changing the battery in my iPhone and was on my way again in 10 minutes! Appreciated the helpful advice and friendly staff.
iPhone screen replacement
Excellent customer service. I walked in to ask the cost to replace a smashed iPhone screen and they were able to replace it straight away, in and out within 20mins and at a very competitive price. Thank you 👍🏻
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






