Phone Giant Reviews 144

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Brilliant service and excellent price, I have used these for over 9yrs and never had a problem, they are a great phone shop and very friendly guys

Rated 5 out of 5 stars

I visited Phone Giant today 26/01/26 with the iPhone 15. First ever experience and as soon as I walked in, met Asif. Very talkative and friendly and just made me feel at home. This transaction was one... See more

Rated 1 out of 5 stars

Ordered a new phone from phone giant 11 days ago, 3 days before went on holiday, they'd promised 'Express delivery.' Have returned from holiday still no phone. Chased this up over last 11 days. Couple... See more

Rated 5 out of 5 stars

I can honestly say my family have used this shop for many years never let down always excellent customer service. Top quality legitimate phones this please will beat any price you've seen anywhere yet... See more

Company replied

Company details

  1. Cell Phone Store

Information provided by various external sources

30 minutes mobile phone & tablets repair service in Birmingham, specialist in iphone, iPad and Samsung phone repairs


Contact info

4.2

Great

TrustScore 4 out of 5

144 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service! Really polite chap, couldnt have made it a more pleasant service! Thank you x

October 25, 2018
Unprompted review
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Reply from Phone Giant

hi kirsty thank you for the nice review all the best

Rated 5 out of 5 stars

Excellent Customer Service

From making the initial phone call to taking delivery of my phone,
the service I had received was truly excellent.
The staff are polite, helpful and the positive attitude was very welcoming.

I shall be recommending friends and family to Phone Giant.
One thing for sure, am a very happy customer.

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

Good honest people

Good honest people. This is the second time I've come to phone giant and I recommend them to all.

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

Hi nice gentlemen on the front counter…

Hi nice gentlemen on the front counter very professional and polite

Looked after me on 3 separate occasions
Very helpful and extremely knowledgeable
And super cheap prices

Will only use these guys

Regards

Dean
Thanks a bunch

October 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great service from very helpful staff

Great service from very helpful staff , try these guys before going anywhere else ..... If it's fixable their your guys ✨✨✨✨✨

October 9, 2018
Unprompted review
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Reply from Phone Giant

thank you alfie you are welcome any time

Rated 5 out of 5 stars

Good service

Good service, fixed I pad screen and done a very good job. Would definitely recommend

October 3, 2018
Unprompted review
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Reply from Phone Giant

thank you simon for the review all the best

Rated 5 out of 5 stars

Great customer service

Great customer service, guy in the desk knew exactly what was wrong with my phone and was fixed within 1 hour.

September 30, 2018
Unprompted review
Rated 5 out of 5 stars

Great company- highly recommend

My iPhone battery died- it just would not charge. I took it into store, and the polite and helpful staff fixed it in one hour. All my data was still there- nothing was wiped so I didn't have to reupload everything back onto the phone.
Extremely quick and easy, and at a fantastic price! I recommend Phone Giant highly

September 28, 2018
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, fast and practically have a new phone for what I think Is a reasonable price !

September 23, 2018
Unprompted review
Rated 5 out of 5 stars

Phone Giant is the best!

Phone Giant is the best!! I always go here all the time, customer service is brilliant. They fixed my iphone screen straight away and was very cheap than other phone shops. Definitely recommend.

September 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great job by JD and his staff

Great job by JD and his staff. Went out of his way for me also. 6 stars!

September 20, 2018
Unprompted review
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Reply from Phone Giant

thanks for the exellent review mohit i trymy best to do the best anyway all the best

Rated 5 out of 5 stars

This is my 3rd visit

This is my 3rd visit. The service is still outstanding and they have never failed me. The staff at the shop are very friendly and fully trained. I highly recommend this store to anyone. When you have a cracked screen on your phone and they say they will get it done the same day in half an hour. They do actually deliver this service which I havnt found anywhere. I am prepared and do travel the distance just to this store because of their service.

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, excellent staff.

September 18, 2018
Unprompted review
Phone Giant logo

Reply from Phone Giant

hi jon thanks for the review you are a man of you word all the best

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