phs Compliance Reviews 

3,314
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, courteous, and friendly demeanor, often highlighting their efficiency and helpfulness during visits. The service provided is frequently described as excellent and reliable, with many appreciating the smooth execution of tasks and problem-solving. People also commend the clear communication, quick response times, and the straightforward booking process, making interactions pleasant and hassle-free. However, some people mentioned experiencing issues with job scheduling and service delivery. These included initial job details not being correctly entered, engineers arriving unaware of their booking specifics, and instances of missed collections. Such situations occasionally led to work not being completed as expected, causing inconvenience for customers.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Gary Cheshire attended for a day of testing today. He carried out the work with the minimum of disruption, working around staff and the needs of the relevant service area. Highly commendable, effic... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied

Rated 5 out of 5 stars

We have been using PHS Compliance for many years now and they undertake our yearly PAT requirements for all our Media Equipment. We always recieve an excellent service form booking the visit and recie... See more

Company replied


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Fire Protection Service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(3,314)

335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Batt Cables Ltd

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy setting up our new revised account. I was kept informed at every stage of the crossover.
Kind Regards,
Dave Ivey.
Maintenance manager.

April 30, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much for taking the time to leave this great review for the company and Jayne. We valued your custom over the years and we look forward to speaking to you again soon.

Rated 5 out of 5 stars

Gnri

Engineer Riyadh was very good working around our very demanding store. Keep up the great work

April 29, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh. We look forward to seeing you again soon.

Rated 5 out of 5 stars

A speedy response

A speedy response to our annual PAT testing request. Always constructive and easy to deal with. Plus they are competitively priced.

April 27, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We are so glad to hear that you choose to come back to us as are happy with our service. Thank you again and we look forward to speaking to you again soon.

Rated 5 out of 5 stars

My contact Jayne was extremely helpful…

My contact Jayne was extremely helpful & the whole process of booking PHS for our portable appliance testing in August was very smooth.

April 24, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jayne! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

Super happy

Riyadh did an amazing job today.
Credit to your company

April 24, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Electrical work

We had megan visit store today to fix a fault with the freezer sockets. Everything is back working and she was professional throughout

April 23, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Megan! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Jayne was very helpful and responded to…

Jayne was very helpful and responded to all emails quickly and efficiently.

April 15, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jayne. We look forward to speaking to you again soon.

Rated 5 out of 5 stars

Sales Team

So far PHS have been very helpful. Samantha has supplied me with quotes very quickly and come back to me when I have had queries. I haven't had the fixed wiring test completed yet, but the sales team have been excellent.

April 22, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Sam! We look forward to attending site and getting the tested completed for you shortly.

Rated 5 out of 5 stars

Riyadh was awesome with his job

Riyadh was awesome with his job, fast and reliable

April 21, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Superstar

Outstanding servicing from engeer riyadh.
Thanks again

April 21, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Good job done

To start the job wasn’t correctly entered and the engineer had to come back to complete it. However Craig was brilliant. He was friendly, professional and made sure all areas were completed before signing of the job.

April 21, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Wayne was really helpful in sorting my…

Wayne was really helpful in sorting my emergency lights . Fast and efficient 👍

April 21, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Craig heneghan

Great communication, very helpful,left workplace nice and tidy. explained what failed .

April 20, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We are delighted to receive your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service overcome all issues and…

Great service overcome all issues and completed job with a friendly and professional attitude!

April 18, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh and Wayne came in and fixed…

Riyadh and Wayne came in and fixed everything they needed to do with good time

April 17, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh & Wayne! We look forward to seeing you again soon,

Rated 5 out of 5 stars

Offices Emergency Light Replacements!

Today I had two gentlemen attend our offices to fix the Emergency Lights. Both Wayne and Riyadh were very efficient and professional. Job was completely brilliantly and I am very pleased with the service from phs Compliance! Thank you :)

April 16, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne & Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh saved the day

Riyadh
was very good. kitchen is very bright

April 15, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary Cheshire

Gary is always on time and gets everything done 🌟

April 15, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We are so happy that Gary gives you a great service every time, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service

Gary the engineer is very polite and helpful the service he provides is excellent

April 14, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

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