phs Compliance Reviews 

3,313
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, courteous, and friendly demeanor, often highlighting their efficiency and helpfulness during visits. The service provided is frequently described as excellent and reliable, with many appreciating the smooth execution of tasks and problem-solving. People also commend the clear communication, quick response times, and the straightforward booking process, making interactions pleasant and hassle-free. However, some people mentioned experiencing issues with job scheduling and service delivery. These included initial job details not being correctly entered, engineers arriving unaware of their booking specifics, and instances of missed collections. Such situations occasionally led to work not being completed as expected, causing inconvenience for customers.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Gary Cheshire attended for a day of testing today. He carried out the work with the minimum of disruption, working around staff and the needs of the relevant service area. Highly commendable, effic... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied

Rated 5 out of 5 stars

We have been using PHS Compliance for many years now and they undertake our yearly PAT requirements for all our Media Equipment. We always recieve an excellent service form booking the visit and recie... See more

Company replied


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Fire Protection Service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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5.0

All reviews

(3,313)

335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Gary Cheshire was excellent. Really friendly, and very efficient with his work.

April 7, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Came out to fix 1 light & he kindly…

Came out to fix 1 light & he kindly fixed all the lights which were broken off. Went above & beyond. Great job

March 31, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Jason Williamson JN 1388343

Jason Williamson JN 1388343
was absolutely fantastic in a job we had outstanding for weeks. He found and fixed the problem in 5 mins.
A true credit to your company
Thank you

March 25, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Jason Williamson was extremely helpful

Jason Williamson was extremely helpful, and friendly. Ensured that all the jobs were finished

March 24, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

PHS have been completing our tests for a few years. We always get great service, friendly staff and easy to communicate with.

February 4, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary was really friendly and helpful

Gary was really friendly and helpful. Really patient when we had to work around customers and staff. Thanks a lot!

March 19, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

We have been using PHS Compliance for…at lest 10 yeaars

We have been using PHS Compliance for many years now and they undertake our yearly PAT requirements for all our Media Equipment. We always recieve an excellent service form booking the visit and recieving quotes to the technicians themselves. Areas are left clean and tidy. This year it has been lovely to work with Jayne Shaw who has handled our requirements in a timely and professional manner.

March 18, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your kind feedback. We’re delighted to hear that you continue to receive excellent service from PHS Compliance, from booking through to the engineers onsite. It’s especially great to know that Jayne Shaw supported your requirements so professionally this year. We truly appreciate your continued trust and look forward to working with you again.

Rated 5 out of 5 stars

excellent experience

we had our electrical system pat tested today Gary was very helpful and polite

March 17, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very Pleasent

Very efficient service and friendly

March 13, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

electrical work

Megan Harris completed some electrical work in our warehouse today the work completed was excellent she even had time to fit a coat hook for 1 of our guys in the warehouse. thanks Megan

March 13, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Megan! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Harpreet Sran was very pleasant,polite…

Harpreet Sran was very pleasant,polite and very efficient. He checked with all staff members before testing their equipment. We are very pleased with this engineer.

March 9, 2026
Unprompted review
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Reply from phs Compliance

Thank you for taking the time to leave this great review for Harpreet! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I had a great experience with PHS…

I had a great experience with PHS Compliance. The engineer was professional, punctual, and extremely knowledgeable. He carried out the compliance checks efficiently and explained everything clearly, making the whole process smooth and stress-free.

He was friendly, respectful of the workspace, and ensured all testing and documentation were completed properly.

March 13, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our engineer Gary! We are delighted to receive your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Megan Harris checked our emergency lighting today. She provided excellent advice on other electrical matters and in my opinion is an absolute star!

March 12, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Megan! We are really grateful to receive your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I was really pleased with Riyadh which…

I was really pleased with Riyadh which come to help us with the emergency light. Really helpful and done the job very quickly

March 12, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to lave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary Cheshire

Excellent service - friendly, polite, attended site early by 7:20am which is better for us as Gary was finished in the clinical building before patients started to arrive. Gary also completed the admin building again before 9am which allowed my team to carry on with day with no issues or disruptions.

March 12, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I normally deal with Becky Johnson and…

I normally deal with Becky Johnson and she is so helpful but any of the team I speak to are the same. They are very informative and nothing is too much trouble for them - they are a credit to your Company. Thanks all x

March 10, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We are delighted to hear your feedback and are so glad to hear your experience when dealing with our team. We look forward to working with you again soon.

Rated 5 out of 5 stars

Contractor safety compliance

Well organised, efficient and compliant engineer with a positive attitude to site rules from induction.

March 4, 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our engineer Corin. We look forward to seeing you again soon.

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