Extremely easy online sign up. Great price. Units are large, clean, dry and secure. Complimentary bottled water. Access easy. Staff were very responsive and helpful by email. Would definitely recommen... See more
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Review summary
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Reviews shaping this summary
Amazing service, all booked and set up online, anpr access by automatic gate. So clean and tidy, lit at night by led lighting. Containers are really nice, smell inside was lovely. Very good price.
Company replied
The units are clean, secure and easy to access. Doing everything online made renting the unit stress free - simple to set up. Pricing is fair and transparent with no hidden fees, you are informed o... See more
Company replied
I was struggling to find a decent, straightforward self storage., then i found Pink Storage Swansea, hassle free, easy booking process, excellent communications from the team helped answer any questi... See more
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Company details
About Pinkstorage
Written by the company
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Contact info
United Kingdom
- 0800 313 4401
- info@pinkstorage.co.uk
- www.pinkstorage.co.uk
4.6
Excellent
3K reviews
Replied to 84% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent fast and secure easy access…
Excellent fast and secure easy access simple to do online and quick text sent to me
November 9, 2025
Reply from Pinkstorage
Thanks for the excellent review! Great to hear everything was fast, secure and easy, with quick access and instant texts. Really appreciate you choosing Pink Storage!
Really simple process
Really simple process and at a very reasonable cost. Has been invaluable for our house move
December 14, 2025
Unprompted review
Reply from Pinkstorage
Thanks for the great review! Really pleased to hear the process was simple and the cost reasonable, and that the storage helped during your house move. Appreciate you choosing Pink Storage!
Very helpful
Very helpful, quick to set up.
Would definitely recommend
December 14, 2025
Unprompted review
Reply from Pinkstorage
Thank you for the positive feedback! We’re pleased to hear the setup was quick and the service helpful. Thanks for recommending Pink Storage.
Easy signup
Just signed to storage unit, good introductory price and all sorted out with a few texts,
December 14, 2025
Unprompted review
Reply from Pinkstorage
Thank you for the feedback! We’re pleased to hear the signup was straightforward and the introductory price was good value, with all the details sent straight to you. Thanks for storing with Pink Storage.
Speed in which I got the storage stat…
Speed in which I got the storage stat to funish 10 mins really good service
December 5, 2025
Reply from Pinkstorage
Thank you for the feedback! We’re glad to hear the storage was set up so quickly and that you were happy with the service. Thanks for storing with Pink Storage.
Easy instructions and plenty of space…
Easy instructions and plenty of space around container
December 13, 2025
Unprompted review
Reply from Pinkstorage
Thank you for the feedback! We’re pleased you found the instructions clear and the space around the container convenient. Thanks for storing with Pink Storage.
We have been using this service for a…
We have been using this service for a few months now and we have had no bad feedback, storage unit is a very good size and very well priced!
Dannielle
December 12, 2025
Unprompted review
Reply from Pinkstorage
Thank you, Dannielle, for the lovely feedback! We’re glad to hear you’ve been happy with the service, the unit size, and the pricing. Thanks for storing with Pink Storage.
Quick. Simple. Great price
The process was quick and simple. The price is great for what we need, with more than enough space.
December 5, 2025
Reply from Pinkstorage
Thanks for the great review! Really glad to hear the process was quick and simple, the price worked well for you, and there was plenty of space. Appreciate you choosing Pink Storage!
Great experience
Very easy to communicate and information was straightforward. Getting the storage and moving things to the storage unit was easy and simple to use
December 1, 2025
Unprompted review
Reply from Pinkstorage
Thank you for the positive feedback! We’re glad everything was easy to understand and the move into storage went smoothly. Thanks for storing with Pink Storage.
No one answer phone says 7 mins 9 mins…
No one answer phone says 7 mins 9 mins take 30 tjen get cut off esdey to set up untill u try put car drtsils in as asks for pass word saying will go email not send bsck esiting again on phone to see if anyone picks up name sam crimmins
December 11, 2025
Unprompted review
Reply from Pinkstorage
Hi Sam,
Sorry to hear about the trouble you’ve had getting through — we understand how frustrating that can be. Our phone lines have been extremely busy, which has unfortunately caused longer wait times than usual.
You can update your card details directly via our website. If you’re not receiving the password email, please send us the email address linked to your account and we’ll help you get access.
Thanks for your patience,
Craig
Pink Storage
Reply from Pinkstorage
Thank you, Josh! We’re glad you had a great experience and appreciate you taking the time to leave a review.
Barry pink storage rip off
My experience at the Barry location has been disappointing. Prices have risen dramatically from £15 to £65 a week in less than two years!! It feels like they wait until your container is full and then whack the price up! The gate system is unreliable and often fails to read number plates correctly (well done if you actually manage to gain access). The road surface is uneven and dusty, and the gravel ends up inside the container making your stuff dirty! The lighting is very poor and not good if you are popping down to your container after work. Overall, it hasn’t been good value for money, and I’ll definitely be looking elsewhere in the future!
November 20, 2025
Unprompted review
Reply from Pinkstorage
Hello,
Thanks for taking the time to leave feedback.
To clarify a few points, our prices do not jump from £15 to £65 per week. The £15 rate is an introductory offer, and once this ends the price moves to the standard rate, which is clearly outlined at sign-up and remains well below comparable providers in the area.
Regarding site access, the gate system operates reliably. Access issues typically occur if a payment is overdue or if a vehicle registration hasn’t been added to the account, as the system relies on this for entry.
We appreciate your comments on lighting and ground conditions and will always take site feedback on board as part of ongoing improvements.
We’re sorry to hear the site didn’t meet your expectations and wish you all the best with your future storage arrangements.
Regards,
Not a good experience unfortunately.
Barry South Wales site. Scandalous Price increases. Started at £15 a week now £65 a week in under two years. The gates never work properly. They are either always open or hardly ever read your number plate properly. The road surface is all uneven and dusty gravel that ends up all inside the container. Safe to say I’ll never use this company again. There are better value places near by.
December 10, 2025
Unprompted review
Reply from Pinkstorage
Hello,
Thanks for taking the time to leave feedback.
To clarify, our pricing does not increase from £15 to £65 per week. The £15 rate is an introductory offer available for a limited period, after which the price moves to the standard weekly rate that is clearly displayed during sign-up and remains competitive within the local market.
Regarding access, the gate system is reliable and operates based on account status and registered vehicle details. Issues can occur if a payment is overdue or if a vehicle registration hasn’t been added correctly, as number-plate recognition relies on this information.
We do appreciate comments around the site surface and lighting, and feedback like this is always reviewed as part of our ongoing site improvements.
We’re sorry to hear the site didn’t meet your expectations and wish you the best with your future storage arrangements.
Kind regards,
Overall pretty good
Easy to get to and good offers on. Does say it can store a vehicle but will be tight due to the gap between containers
December 10, 2025
Unprompted review
Reply from Pinkstorage
Thanks for the review! We’re glad to hear you found the site easy to get to and took advantage of the offers. We appreciate the feedback on vehicle storage too — access can be tighter depending on positioning, so it’s always best to check first if storing a vehicle. Thanks for choosing Pink Storage!
Reply from Pinkstorage
Thank you for the positive feedback! We’re glad you found the service helpful and everything spot on. Thanks for storing with Pink Storage.
Very easy to arrange and no hassle
November 23, 2025
Reply from Pinkstorage
Thank you for the feedback! We’re pleased to hear the process was straightforward and stress-free. Thanks for storing with Pink Storage.
The only option for Self Storage in Swansea
I was struggling to find a decent, straightforward self storage., then i found Pink Storage Swansea, hassle free, easy booking process, excellent communications from the team helped answer any questions,
The site is secure, well lit and clean. This is my 3rd experience of differnt self storage businesses in Swansea area. All i can recommend is,just try this one, you will be more than satisfied
December 2, 2025
Unprompted review
Reply from Pinkstorage
Thank you for the fantastic feedback! We’re glad the booking process was straightforward, the communication clear, and that the site met your expectations. It’s great to hear you’d recommend us after trying other storage providers locally. Thanks for choosing Pink Storage.
Reply from Pinkstorage
Thanks for the review! Glad to hear the unit was clean and easily accessible. Appreciate you choosing Pink Storage!
Excellent service really fast and easy…
Excellent service really fast and easy to get set up
November 29, 2025
Reply from Pinkstorage
Thanks for the great review! We’re really glad to hear you found the service fast and easy to set up. If you ever need anything, we’re always here to help.
Easy booking
Easy booking, great size unit and easy access, all good. Camille Pace.
December 8, 2025
Unprompted review
Reply from Pinkstorage
Thanks for the review, Camille! We’re glad to hear the booking was easy and that the unit and access are working well for you. If you need anything at all, we’re here to help.
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