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Pinney Talfourd LLP Reviews 

425
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for their exceptional professionalism, helpful attitude, and clear communication throughout various property transactions and legal matters. People note that staff members are always approachable, quick to respond to queries, and capable of making complex legal processes feel reassuringly smooth and manageable. However, some customers also noted occasional delays, with a few pointing out that communication could be slow or that transactions took longer than expected. Reviewers mentioned that these brief setbacks, administrative hold-ups, or complex legal hurdles occasionally made the overall experience slightly more frustrating for them.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professional, efficient, and approachable... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and helpful support throughout... See more

Customer service

People report positive experiences with customer service, consistently praising the prompt, professional, and... See more

Response time

Customers consistently note positive experiences with response_time, praising the prompt and efficient... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience, noting that the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(425)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Grateful thanks

Divorce is, as those who have gone through it, one of the worst experiences to navigate in life.
I was lucky enough to find the brilliant Shevonne Weir from Pinney Talfourds Hornchurch office to handle my own split. A consummate professional, caring empathetic and wholly efficient, I cannot recommend her highly enough. She is an absolute credit to her profession.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Charlotte was amazing from 1st point of contact in relation to employment legal matters. Gave good solid advice listened to my arguments fought to get a fair result. Kept to all deadlines and kept me up to date on progress Fees reasonable and fair I hope I never have to use her for this matter again but will definitely use Pinney for any/all legal matters in the future

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and courteous

It was at a very difficult time in my life that I needed professional help from a legal firm. I chose the local Pinney Talfourd in Upminster. I was treated with respect, consideration and professionalism. I am very grateful for the way they dealt with and solved my case. I highly recommend Megan Kearns who dealt with my case.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

Phoned to talk witnessing my Will

Phoned on Friday 03/03/2025 to talk about my Will etc. I was told Keira will phone me back. I got nothing, no phone call just ignored! Phoned today 05/03/2025, again I was told that Keira will phone you when she is free. Nothing yet again!!

Don't use this solicitors, they got no manners or care for you whatsoever!!

March 5, 2025
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Naturally we are disappointed to receive this review and would like to look into this further. Could we kindly ask you to contact Catherine Polli, Client Services Partner on 01708 229 444 or email catherine.polli@pinneytalfourd.co.uk

Kind regards

Pinney Talfourd (Marketing Team)

Rated 5 out of 5 stars

Our great experience with Emma

The whole process from start to finish has been amazing with Emma Hardie. From the first contact made with Emma, She has been very supportive and quick with the turnaround that we had. We have been to previous solicitors and none have come near to the great experience that we had with Emma and Pinney Talfourd LTD. The support she has given us to enable us to have the results we needed for our case is very appreciated. We will defaintly be using Pinney Talfourd and Emma if we ever need support it in the future.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very lovely company to deal with

Very lovely company to deal with, competitively priced, straightforward to deal with, very friendly and everything we needed was dealt with very efficienctly. Our solicitor was very good and lovely to deal with, we’d highly recommend.

February 19, 2025
Rated 5 out of 5 stars

Great service

An efficient, informative and professional service from Hornchurch and Upminster branches. I'll certainly be back for more of your expert advice. Thank you.

February 19, 2025
Rated 5 out of 5 stars

Excellent Professionalism …

The whole process from assisting with the writing of wills coupled with grant of probate was a seamless experience ! This was completed with the utmost professionalism by our solicitor Krishna Bassan . I highly recommend this company and will definitely use again when required

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Nicola was so efficient and…

Nicola was so efficient and professional responding same day to all enquiries and communication. A pleasure to work with and highly recommended for your conveyancing.

February 10, 2025

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