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Pinney Talfourd LLP Reviews 

425
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing clear guidance, keeping everyone fully informed, and maintaining prompt communication throughout their transactions. Consumers note that the team is extremely efficient, approachable, and always ready to answer any questions, making traditionally stressful legal and property processes feel much easier to manage. However, some reviewers were not happy with occasional communication delays, extended wait times, and minor setbacks encountered during their property transactions. A few people also mentioned facing extra challenges, unexpected costs, or slow responses from specific team members when dealing with more complex situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Reviewers highlight positive aspects of service, describing their overall experience as smooth, professional,... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting prompt and helpful communication... See more

Response time

Users describe positive interactions with response_time, highlighting prompt and efficient communication... See more

User experience

Reviewers express high satisfaction with their overall user experience, describing it as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(425)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kerry was very helpful and efficient…

Kerry was very helpful and efficient through the purchase. Always available when needed. Definitely recommend.

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your lovely feedback! We're so pleased to hear Kerry was helpful and efficient throughout your purchase. We'll be sure to pass on your kind words, and really appreciate your recommendation.

Rated 5 out of 5 stars

Very Efficient Conveyancing Service

Kerry provided a very efficient and quick conveyancing service for our sale

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re delighted to hear Kerry provided such an efficient and smooth service for your sale.

We’ll be sure to pass on your comments!

Kind Regards,

The Pinney Talfourd Team.

Rated 5 out of 5 stars

On the ball and quick to summarise situations

Prompt, friendly, knowledgeable staff. Worked tirelessly on my behalf to get the required result. Highly recommended

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your fantastic review. We're so pleased to hear that you found our team prompt, knowledgeable, and dedicated throughout. It’s great to know we delivered the result you needed. Your recommendation means a lot!

Kind Regards,

The Pinney Talfourd Team.

Rated 5 out of 5 stars

Friendly professional service

Friendly professional service from Linda.

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We’ll be sure to pass on your feedback to Linda.

Kind Regards,

The Pinney Talfourd Team.

Rated 5 out of 5 stars

Pinney Talfourd is a very professional…

Pinney Talfourd is a very professional x knowledgeable company. I dealt with Lucy Willis who was so friendly and made me feel she had my best interest at heart. She would be able to answer any questions I had so made me feel confident about using this company.

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review.

We're so pleased to hear that Lucy provided such friendly and reassuring support, it’s wonderful to know you felt confident and well looked after throughout.

Kind Regards,

The Pinney Talfourd team.

Rated 5 out of 5 stars

Good service

Responded quickly to queries. All options clearly explained and matter dealt with efficiently

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your feedback. We’re pleased to hear you felt well-informed and that your matter was handled efficiently. It was a pleasure to assist you.

Kind Regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Could always contact Solicitor if…

Could always contact Solicitor if needed easy transaction would use again. Very helpful

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words.

We're glad you found the process straightforward and that your solicitor was easily accessible. We'd be happy to assist you again in the future!

Kind Regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Everyone at Pinney Talfourd has been…

Everyone at Pinney Talfourd has been very accommodating and supportive. They have gone above and beyond. Thank you

April 10, 2025
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Reply from Pinney Talfourd LLP

Thank you for your lovely comments. We're so pleased to hear that you felt supported and well looked after, going the extra mile is what we aim for!

Kind Regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Sale of prooerty

On instructing this firm of solicitors they were brilliant in keeping us up to date on matters, promptly replied to phone calls snd emails

March 31, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We’re delighted to hear you were happy with the communication and support throughout your matter. It was a pleasure to assist you.

Kind Regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Contacted Pinney Talfourdowe in Jan…

Contacted Pinney Talfourd in Jan regarding a large sum of money owed to me. Emma hardie was my solicitor dealing with my case.
Well !!! I must say that the service I was given and the attention to detail was amazing 🤩 I can’t fault one thing.
From start to finish… If I ever have a problem I will 100% go back to this amazing company.
Thank you Emma & Pinney Talfourd for making my problem go away 👌🤩
10/10 🙂⭐️

January 6, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your fantastic review! We're so pleased to hear that Emma Hardie and the team were able to support you and resolve the issue. Your kind words mean a lot, and we’d be happy to help again if ever needed.

Kind Regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Great service from my solicitor.

My solicitor Anica was knowledgeable and responsive and explained everything I needed to know in plain English so I understood exactly what was happening. Friendly and not at all intimidating. Highly recommend.

March 31, 2025
Rated 1 out of 5 stars

I’ve had a dreadful experience with…

I’ve had a dreadful experience with this law firm, particularly in their conveyancing department. The lawyer, Jack, obfuscated the fees and overcharged both me and my 80-year-old mother for a simple conveyancing transaction - a lease extension. To make matters worse, I reached out to the senior partner with a formal complaint, but I am yet to receive a response to my issues. This firm’s lack of professionalism and respect for clients is appalling.

March 26, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Dear Ms Parmar,

Thank you for taking the time to share your feedback. Our firm is committed to providing transparent costs information and we are sorry to hear that you feel differently.

Please rest assured that we take all client feedback seriously and are committed to resolving any issues as quickly as possible. We will now communicate with you offline.

Kind regards

Pinney Talfourd

Rated 5 out of 5 stars

I strongly recommend Pinney Talfourd

I cannot recommend Pinney Talfourd, and in particular Megan Kearns strongly enough.

Megan is professional, engaging and provided clear communication throughout our whole engagement. Not only this, she went above and beyond, providing us with useful insight and advice for a range of legal matters.

She really is a brilliant solicitor.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The service we received from Zara was excellent throughout
Just after starting the process I broke my foot in a fall and this delayed things for several months and Zara coped with the delay.

March 3, 2025
Unprompted review

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