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Pinney Talfourd LLP Reviews 

425
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing clear guidance, keeping everyone fully informed, and maintaining prompt communication throughout their transactions. Consumers note that the team is extremely efficient, approachable, and always ready to answer any questions, making traditionally stressful legal and property processes feel much easier to manage. However, some reviewers were not happy with occasional communication delays, extended wait times, and minor setbacks encountered during their property transactions. A few people also mentioned facing extra challenges, unexpected costs, or slow responses from specific team members when dealing with more complex situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Reviewers highlight positive aspects of service, describing their overall experience as smooth, professional,... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting prompt and helpful communication... See more

Response time

Users describe positive interactions with response_time, highlighting prompt and efficient communication... See more

User experience

Reviewers express high satisfaction with their overall user experience, describing it as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(425)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great expertise and service

All the work was completed by highly professional and competent staff, provided in both a friendly and accessible manner
A fully appreciative customer for a positive outcome.

September 30, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words and positive feedback. We’re so pleased to hear that you found our team professional, approachable, and effective in achieving a positive outcome. Your appreciation means a great deal to us.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Used Pinney Talfourd with legal…

Used Pinney Talfourd with legal services for selling a property. Was so easy to communicate and stress free selling experience would recommend and use again myself

October 17, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that your property sale was a smooth and stress-free experience. Your recommendation means a great deal to us, and we look forward to working with you again in the future.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent Service again by Joanne and…

Excellent Service again by Joanne and Linda, highly recommend their speedy professional service! Fantastic!

October 17, 2025
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Reply from Pinney Talfourd LLP

Thank you for your wonderful feedback. We’re delighted to hear that Joanne and Linda provided such a professional and efficient service once again. Your recommendation means a lot to us and will be shared with both of them.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish dealing with employment matters. Very happy with the support and advice given by Charlotte B from their Essex office.

October 17, 2025
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Reply from Pinney Talfourd LLP

Thank you for your lovely feedback. We’re so pleased to hear that you had a great experience throughout and that Charlotte was able to support you with your employment matter. Your comments are much appreciated and will be shared with her and the team.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Totally professional service

Nicola and Kerry were both so professional in all aspects of our sale. Queries were answered without delay which made the whole process run smoothly. It was an absolute pleasure dealing with them both and we were so happy that we decided to go with Pinney Talfourd.

October 24, 2025
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Reply from Pinney Talfourd LLP

Thank you so much for your kind words. We’re delighted to hear that Nicola and Kerry made your sale process run smoothly and that you were pleased with the service you received. Your feedback is greatly appreciated and will be shared with the team.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Welcoming and efficient reception

Welcoming and efficient reception.
Good detailed advice from solicitor.

October 17, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to share your experience. We’re pleased to hear that you found our reception team welcoming and our solicitor’s advice helpful and detailed.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Louise was fantastic

Louise was fantastic, keep me informed and always responded to my queries promptly

October 17, 2025
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Reply from Pinney Talfourd LLP

Thank you for your lovely feedback. We’re delighted to hear that Louise provided such a responsive and supportive service. We’ll be sure to share your kind words with her.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Very professional service

Very professional service, was recommended by a friend. Lawyers are very knowledgeable in their domain and cases were handled swiftly.

October 17, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to share your feedback. We’re delighted to hear you were pleased with the service and that our team were able to assist you efficiently. We really appreciate your recommendation and kind words.

Warm regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Victoria Bush was excellent throughout…

Victoria Bush was excellent throughout my property purchase and sale. Victoria gave me regular updates, and was proactive, thorough, and helpful throughout the process. I highly recommend her and Pinney Talfourd at Ongar Road, Brentwood.

October 9, 2025
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Reply from Pinney Talfourd LLP

Thank you for your lovely feedback. We're so pleased to hear that Victoria provided such a positive experience during your sale and purchase.

Your kind words and recommendation are greatly appreciated, and we’ll be sure to share your comments with Victoria and the team at our Brentwood office.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

I was extremely impressed with the…

I was extremely impressed with the service I received from Alex Pearce at Pinney Talfourd. From start to finish, his communication was clear, professional, and timely. He guided me through a very difficult process with empathy and expertise, ensuring I always understood my options at each stage.

Alex was always quick to respond to questions and provided reassurance throughout, which made a stressful situation much easier to manage. His attention to detail and calm, measured approach gave me total confidence that my best interests were being looked after.

I wouldn’t hesitate to recommend Alex and the team at Pinney Talfourd to anyone needing professional and supportive legal representation.

October 9, 2025
Rated 5 out of 5 stars

Stress free solicitors

Pinney Talfourd.. kept me informed with the sale of my home, they were very helpful and informative and lovely professional staff. Would definitely recommend.

October 9, 2025
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Reply from Pinney Talfourd LLP

Thank you so much for your kind review. We're delighted to hear that you found the process stress free and that our team kept you well informed throughout your sale. Your recommendation means a great deal to us.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Brilliant property solicitors

My wife and I cannot recommend Zeliha Sari from Pinney Talfourd highly enough for her exceptional legal services during our recent house purchase. From start to finish, she was an absolute pleasure to work with.

What truly set her apart was her genuinely customer-centric approach. She didn't just process the paperwork; she cared deeply about our interests and well-being throughout the entire process. It felt like having a knowledgeable and dedicated advocate in our corner.

Her work was incredibly thorough and meticulous. She left no stone unturned, ensuring every detail was checked and every potential issue was flagged and explained to us in a way we could understand. This gave us immense confidence and peace of mind.

Most impressively, her communication was fantastic. She was proactive, responsive, and kept us updated with clear, regular emails at every single stage of the process. We were never left wondering what was happening next, which significantly reduced the stress that often comes with buying a house.

If you are looking for a solicitor who is not only an expert in her field but also compassionate, communicative, and reliable, look no further. Thank you so much for making our purchase so smooth and successful.

Highly recommended!

September 26, 2025
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Reply from Pinney Talfourd LLP

Thank you for your wonderful review. We’re so pleased to hear how well Zeliha supported you through your house purchase and that her care, thoroughness and communication gave you peace of mind throughout.

We’ll be sure to share your kind words with her, and we wish you every happiness in your new home.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Very professional solicitors firm

Very professional solicitors firm. Amy Hadley in particular was excellent. Pretty much everything you want from a solicitor - engaging, communicative, empathetic, provides honest professional advice. Would recommend and would use again.

January 1, 2025
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Reply from Pinney Talfourd LLP

Thank you for your wonderful feedback. We’re so pleased to hear that Amy provided such excellent service, and we’ll be sure to share your comments with her.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Joanne and Linda did a fantastic job…

Joanne and Linda did a fantastic job with our property purchase. Good prompt communication and helpful along the way with assistance

September 26, 2025
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Reply from Pinney Talfourd LLP

Thank you for your feedback. We’re delighted to hear that Joanne and Linda were able to support you with your property purchase.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Professional

Professional, extremely helpful and efficient.

September 19, 2025
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Reply from Pinney Talfourd LLP

Thank you, Elaine. We’re glad you found our team professional and helpful.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Very helpful and efficient.

They explained things clearly to me in a relaxed setting and dealt with any questions I had.

September 1, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave your feedback.

We’re so pleased to hear that everything was explained clearly and that your questions were answered in a way that put you at ease.

If we can be of help again in the future, please don’t hesitate to get in touch.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent service from start to finish

Linda Chew recently represented us in our house sale and was fantastic. It was far from the simplest transaction, and we had a few hiccups along the way caused by the buyers, but Linda was professional and friendly from start to finish. She was very fair with her fees and ensured we received the interest owed to us by the buyers when they tried to push back the completion date. We would highly recommend her and would definitely use her in the future.

September 16, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your wonderful feedback. We’re delighted to hear that Linda supported you so well through a tricky transaction and ensured everything was handled fairly and professionally. We’ll make sure she sees your kind words, and we really appreciate your recommendation.

Best regards,

Pinney Talfourd

Rated 5 out of 5 stars

Moving

We had Linda Chew as our conveyancing solicitor , she was very professional and always had our best interests at heart.
I found Linda to be very friendly.

September 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We’re so pleased to hear that Linda made the process both professional and friendly while keeping your best interests at heart. We’ll be sure to share your feedback with her.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Anica and Lorraine Conveyancing

My mother and I have both used Anica as our conveyancing solicitor over many years and recommended her to friends. Anica is incredibly competent, quick, personable and reliable. We cannot recommend her highly enough. Lorraine also is brilliant - totally reliable and clear. They are a fantastic team and we hope to be able to continue to use their services for future moves.

August 1, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you so much for your generous feedback. We’re delighted to hear that both you and your mother have had such positive experiences with Anica and Lorraine over the years.

Your trust, recommendations, and continued support mean a great deal to us, and we look forward to assisting you again with any future moves.

Best regards,

Pinney Talfourd team

Rated 4 out of 5 stars

The job got done to my request…

The job got done to my request efficiently and promptly and my solicitor pushed for the exchange and completion dates and dealt with the inept solicitors on the other side, in a no nonsense style, so I was both relieved and grateful.

September 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We’re so pleased to hear that your solicitor was able to keep things moving efficiently and secure the exchange and completion dates for you.

Best regards,

Pinney Talfourd team

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