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Pinney Talfourd LLP Reviews 

425
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing clear guidance, keeping everyone fully informed, and maintaining prompt communication throughout their transactions. Consumers note that the team is extremely efficient, approachable, and always ready to answer any questions, making traditionally stressful legal and property processes feel much easier to manage. However, some reviewers were not happy with occasional communication delays, extended wait times, and minor setbacks encountered during their property transactions. A few people also mentioned facing extra challenges, unexpected costs, or slow responses from specific team members when dealing with more complex situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Reviewers highlight positive aspects of service, describing their overall experience as smooth, professional,... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting prompt and helpful communication... See more

Response time

Users describe positive interactions with response_time, highlighting prompt and efficient communication... See more

User experience

Reviewers express high satisfaction with their overall user experience, describing it as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(425)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent as always!

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We appreciate your continued trust in our services.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Communication

Linda Chew kept in touch at all times.
She talked me through why I had to do

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your review. We’re pleased to hear that Linda kept you well informed throughout and provided clear guidance at every stage.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

My house sale went like a dream with…

My house sale went like a dream with the aid of Linda and Anna from the Hornchurch office Very professional you are kept fully updated and nothing is a problem which was not resolved very quickly Highly recommended

December 9, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We are delighted to hear that Linda and Anna supported you throughout your sale and that the process ran so smoothly.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

We moved solicitors as our previous ones were not fulfilling our needs & Pinney Talford were recommended. I can honestly say it was the best move, since working with Pinney Talford & Emma Hardie she h

So far our experience with Pinney Talford LLP has been amazing, Emma Hardie who has been working on our cases is super efficient & works to the highest standard for her clients.

April 1, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re delighted to hear that Emma has been able to support you so efficiently and that your experience with the firm has been so positive.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers…

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies via email and telephone calls regarding any questions that we had to any appointments at her office. She was very efficient and on the ball every time.
We would highly recommend Rebecca for her first class service.
Thanks for everything
Sue B

December 3, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your thoughtful review. We are delighted to hear that Rebecca provided such efficient and supportive service throughout the transaction, and we appreciate your kind recommendation.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Good legal practice

Reliable and professional service. Recommended

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your feedback. We’re glad to know you were satisfied with the service and appreciate your recommendation.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Excellent representation!

I received excellent support and representation from Linda Chew. She advised and guided me smoothly throughout the whole house selling and buying process always promptly and diligently. I felt I was in safe hands, would definitely use her again and highly recommend her.

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re delighted to hear that Linda provided prompt, diligent support throughout your sale and purchase, and that you felt in safe hands.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Very professional handling of the business indeed

The deed of variation and the conveyancing of the sale of the property was handled very professionally indeed at a very difficult time for us as we had recently suffered a bereavement.
Our own Will and testament, which was written by another Solicitors many years ago was also scrutinised and found to be in order.

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We are pleased to hear that our team were able to support you professionally during what we appreciate was a very difficult time, and we are glad the work carried out offered you reassurance.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Kerry and Lorraine were fantastic

Kerry Curtis and Lorraine Clarkson were fantastic throughout every aspect of the Conveyancing. They respond quickly and are always on top of everything. I would highly recommend them

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re delighted to hear that Kerry and Lorraine provided such efficient and supportive service throughout your conveyancing matter.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Trustworthy and Efficient

A good, trust worthy company to use when selling a property.

October 31, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your review. We’re pleased to hear you felt confident using our services during your property sale.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Linda Chew was fantastic.

Linda Chew was fantastic, the service she provided was very efficient and she kept me informed throughout the whole process.
Thank you.

November 14, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re delighted to hear that Linda provided efficient service and kept you well informed throughout your matter.

Best regards,

Pinney Talfourd

Rated 5 out of 5 stars

Fantastic advice and service

Fantastic advice and service. Made to feel very welcome and comfortable

November 14, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We’re delighted to hear you felt welcome and well supported throughout your matter.

Best regards,

Pinney Talfourd team

Rated 1 out of 5 stars

“I was working with Inderdeep Kanda on…

“I was working with Inderdeep Kanda on a commercial lease. While he is knowledgeable in his area, I experienced significant delays in communication — emails went unanswered for over 2 months and minimum two weeks. This caused frustration and slowed down the proces.I recommend that clients clarify timelines upfront and follow up regularly to ensure progress.” I don’t not recommend him

November 20, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We take feedback very seriously, but we have been unable to locate you as a client in our system based on the information provided. We would appreciate the opportunity to look into this further and address any concerns directly.

If you could please contact our Client Services Partner, Catherine Polli on 01708 229 444 or catherine.polli@pinneytalfourd.co.uk at your earliest convenience with your full name and the details of the matter, we will gladly investigate and provide assistance.

Client communication and timely service are extremely important to us, and we want to ensure that any issues are properly resolved.

Kind regards,

Pinney Talfourd

Rated 5 out of 5 stars

I have found all staff to be very…

I have found all staff to be very friendly and efficient. If help is needed there is always a person who will be able to assist.

November 14, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave such a lovely review. Providing a supportive service is very important to us. If you ever need anything in the future, we’re here for you.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Linda chew wasca fantastic helpul warm

Linda chew wasca fantastic helpul warm
Empathatic

November 14, 2025
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Reply from Pinney Talfourd LLP

Thank you so much for your kind review, Linda. Your feedback is truly appreciated, and we’re glad we could support you. If you ever need further assistance, we’re here to help.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Fantastic support from start to finish

I cannot thank Kim Mansfield and the entire team at Pinney Talfourd enough for their incredible support during one of the most difficult times in our lives. Kim went above and beyond to guide our whole family through the process - offering clear advice, constant reassurance, and genuine compassion every step of the way. She wasn’t just our solicitor, but also a source of comfort and strength when we needed it most. I’ll always be grateful for her professionalism, kindness, and dedication. I would highly recommend Pinney Talfourd to anyone in need of legal support delivered with care and understanding.

November 10, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re sorry that your family faced such a difficult time, but we’re pleased to hear that Kim was able to provide the support and reassurance you needed throughout. Your recommendation means a great deal to us, and we wish you all the very best moving forward.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Finally exchanged contracts today after…

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted well throughout and made the transition less stressful. I'd not have to wait long atall before Kerry would either email or call me in response to my queries. Very hard working and professional all the way through. Thanking you so much for all your hard and dedicated work. Sharon

November 7, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you so much for your lovely review and congratulations on exchanging contracts! We’re delighted to hear that Kerry and the team were able to support you throughout what can often be a stressful process.

Wishing you all the very best as you move forward with your new home.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Conveyancing from afar.

Joanne Tappin and the rest of the team were very efficient and made my life a lot simpler. Easily reached via mail, text and phone when I couldn’t go into the office as I live overseas. Thank you.

October 30, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We're so pleased to hear that Joanne and the team were able to make the process straightforward for you.

We’ll be sure to share your comments with them.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Practical advice and very prompt to…

Practical advice and very prompt to communicate and address outstanding issues. Plus always helps when you are dealing with nice people!

October 31, 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to share your feedback. We're delighted to hear that you found our team helpful and responsive, and that your experience was a positive one.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Needing a solicitor is a very stressful…

Needing a solicitor is a very stressful time. Jade Mercer was so kind, helpful and supportive. Very professional. I can highly recommend her.

October 24, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We're so pleased to hear that Jade was able to support you during what can be a stressful time. We’ll be sure to pass your lovely feedback on to Jade.

Best regards,

The Pinney Talfourd team

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