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Pinney Talfourd LLP Reviews 

425
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing clear guidance, keeping everyone fully informed, and maintaining prompt communication throughout their transactions. Consumers note that the team is extremely efficient, approachable, and always ready to answer any questions, making traditionally stressful legal and property processes feel much easier to manage. However, some reviewers were not happy with occasional communication delays, extended wait times, and minor setbacks encountered during their property transactions. A few people also mentioned facing extra challenges, unexpected costs, or slow responses from specific team members when dealing with more complex situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Reviewers highlight positive aspects of service, describing their overall experience as smooth, professional,... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting prompt and helpful communication... See more

Response time

Users describe positive interactions with response_time, highlighting prompt and efficient communication... See more

User experience

Reviewers express high satisfaction with their overall user experience, describing it as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(425)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Sara Madden and the team at Pinney…

Sara Madden and the team at Pinney Talfourd’s were exceptional in helping with the purchase of our first home. Sara made the process effortless for us, and we knew we were in good hands throughout. We really appreciated her professionalism, and wouldn’t hesitate to use Sara again in the future.

March 30, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re delighted to hear that Sara was able to support you through your first home purchase and will be sure to pass your comments on to her.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Fantastic team, and service…

Charlotte Buck at the Hornchurch branch helped me navigate a completely unexpected redundancy situation. Charlotte was professional but also very warm and reassuring. Her experience helped me obtain a better settlement than the initial offer, for which I was truly grateful. It was a pleasure to deal with Charlotte and I would recommend her to anyone in a similar situation.

January 23, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We’re delighted to hear that Charlotte was able to support you through a difficult situation and achieve a positive outcome.

Best regards,

Pinney Talfourd

Rated 5 out of 5 stars

Very good service on a fixed fee divorce case

Very happy with the service i received from Alex H, very professional, prompt in communications, and clear in advice. Made my divorce process smoother that it would have otherwise been.

November 21, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re delighted to hear Alex provided a professional and smooth service and wish you all the best for the future.

Best regards,

Pinney Talfourd

Rated 5 out of 5 stars

Professional Organization

I was very pleased with the overall service which was very professional but the company withheld payment of the residual estate for 10 months and took a 1.5 % cut of the estate value on top of the time spent, charged at the published hourly rate, the combination of which considerably reduces the overall value for money element. Having signed their T'sand C's at the outset of business it's too late.

March 2, 2026
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Reply from Pinney Talfourd LLP

Thank you for your feedback. We’re pleased to hear that you found the service professional, and we have passed your comments on to the solicitor dealing with the estate. If you would like to discuss this further, we would be happy to speak with you directly.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Highly recommend property and family teams

I used this firm for conveyancing on a freehold purchase in London, and the experience was great from start to finish. The transaction exchanged broadly in line with the expected timeframe, which in itself is no small achievement.

Ms Victoria Bush handled my conveyancing and was consistently clear, practical, and reassuring throughout the process. She was responsive and worked at impressive speed during the final sprint before exchange - which ultimately happened completely seamlessly. A special mention also goes to her assistant, Ms Linda Thorne.

One thing I found particularly helpful was that the firm also has family law expertise in-house. This made it very straightforward to arrange a cohabitation agreement alongside the purchase, without having to involve a separate firm. Ms Jade Mercer handled this efficiently, thoughtfully, and was easy to deal with.

Overall, a very smooth experience across both departments. I wouldn’t hesitate to recommend them.

February 6, 2026
Unprompted review
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Reply from Pinney Talfourd LLP

We’re delighted to hear that Victoria and Linda were able to guide your purchase smoothly, and that Jade was able to assist efficiently with your cohabitation agreement.

We really appreciate your recommendation and are pleased we could support you across both our Property and Family teams.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

A prompt and very thorough service.

A prompt and very thorough service that delivered exactly what I needed.

February 6, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re pleased to hear you found the service prompt and thorough, and that it delivered exactly what you needed.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Nicola was excellent

Nicola was excellent, always getting back to us very quickly as well as carrying out the checks as fast as possible. She kept us well informed throughout.

February 2, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We’re delighted to hear that Nicola provided such a responsive and efficient service and kept you well informed throughout.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Great service

Great service on a sale which was complicated by problematic communications with the freeholder of the property we were selling. The team pushed continuously to get the information required.

January 23, 2026
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Reply from Pinney Talfourd LLP

Thank you for your feedback. We’re pleased to hear that the team was able to keep things moving despite the challenges with the freeholder.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Conveyencing Experience

Would have no hesitation in recommending PT.
Recently, I used PT for selling & buying transactions ...... there were delays along the way, not of their making, but throughout the Conveyencing Team chased on our behalf and kept us fully informed in a timely manner.

January 5, 2026
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Reply from Pinney Talfourd LLP

Thank you for your feedback and recommendation.

We’re pleased to hear that our Conveyancing team supported you throughout and kept you informed despite the delays.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Kerry Curtis was outstanding with her…

Kerry Curtis was outstanding with her professional advice , in a very upsetting situation, so kind , understanding always felt very safe with all of her guidance.

January 5, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We’re pleased to hear that Kerry provided such compassionate and professional support during a difficult time.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Equity release work

Positive experience throughout. Welcoming staff, nice premises.
Joanne Pinney was friendly and down to earth. Made me feel at ease and I felt as if she was working just for me.

December 1, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re pleased to hear you had such a positive experience and that felt well supported throughout.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Family law

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get everything over the line under tight, stressful deadlines. I’m extremely grateful to have found Ms.Verdi and would highly recommend their services.

October 31, 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re pleased to hear that Surjit was able to support you through a complex and time-sensitive matter, and we really appreciate your recommendation.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

My experience with Pinney Talfourd LLP…

My experience with Pinney Talfourd LLP was exceptional from the moment I walked through the door to the very end of the process. Charlotte Buck’s approach and advice were instrumental in making it such a positive experience. I would have no hesitation in recommending both Pinney Talfourd and Charlotte.

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that your experience with Pinney Talfourd was so positive and that Charlotte’s advice and approach made such a difference. We really appreciate your recommendation.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

From start to finish excellent service…

From start to finish excellent service throughout a difficult process. I couldn't of asked for more! 10/10 would recommend.
Lease extension and purchase of a new build property.

June 19, 2025
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Reply from Pinney Talfourd LLP

Thank you for your fantastic feedback.

We’re delighted to hear you received excellent support throughout.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Fanransic solicitors

Fanransic solicitors

December 11, 2025
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Reply from Pinney Talfourd LLP

Thank you for your five-star review. We’re pleased that you had such a positive experience.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

I’ve used Pinney Taulford LLP recently…

I’ve used Pinney Taulford LLP recently both for wills and conveyancing and found them excellent to deal with on both matters.
I had Saira for the conveyancing (Brentwood Office) and found her to be very pro active in getting the sale pushed through. Great communication and regular updates, couldn’t fault the service.

December 11, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear you were pleased with the service you received on both your wills and conveyancing matters, and that Saira’s proactive approach and communication made a positive difference.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Great service from start to completion…

Great service from start to completion of conveyancing
Would highly recommend

December 11, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We’re pleased to hear you received a great service throughout your conveyancing and really appreciate your recommendation.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Great service

Great service
Great team
Always keeping you upto date with progress highly recommend

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your review. We’re pleased to hear that you were kept well informed throughout and that you would highly recommend our team.

Best regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

Incredible service and felt fully…

Incredible service and felt fully supported through out the entire process. Would recommend to anyone i know.

December 3, 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We’re delighted to hear you felt fully supported throughout the process and appreciate your recommendation.

Best regards,

The Pinney Talfourd team

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