Banner for Pinney Talfourd LLP

Pinney Talfourd LLP Reviews 

425
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing clear guidance, keeping everyone fully informed, and maintaining prompt communication throughout their transactions. Consumers note that the team is extremely efficient, approachable, and always ready to answer any questions, making traditionally stressful legal and property processes feel much easier to manage. However, some reviewers were not happy with occasional communication delays, extended wait times, and minor setbacks encountered during their property transactions. A few people also mentioned facing extra challenges, unexpected costs, or slow responses from specific team members when dealing with more complex situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Reviewers highlight positive aspects of service, describing their overall experience as smooth, professional,... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting prompt and helpful communication... See more

Response time

Users describe positive interactions with response_time, highlighting prompt and efficient communication... See more

User experience

Reviewers express high satisfaction with their overall user experience, describing it as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(425)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First-class conveyancing service

I was very impressed by the expertise shown by our conveyancing solicitor, Alexandria Jacobs. She was also very personable and responsive to our many requests for guidance and clarification. A first-class service.

May 20, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that Alexandria provided such expert, responsive and personable support throughout your conveyancing transaction. We’ll be sure to pass on your feedback to her.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Very professional and thorough..Good…

Very professional and thorough..Good communication throughout.

May 21, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re pleased to hear you found our service professional, thorough, and well communicated throughout.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience working with Charlotte Buck. She was professional, responsive and extremely helpful throughout. Charlotte explained matters clearly, was approachable, and always took time to answer questions promptly and thoroughly. Thank you again for your support - it was greatly appreciated. I would not hesitate to recommend Charlotte.

May 21, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that Charlotte provided such professional, responsive and supportive service throughout.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Pinney Talfourd LLP have been my…

Pinney Talfourd LLP have been my solicitors for many years and have always received excellent service. I have just completed on a new property and the Residential Conveyancing Department acted for me in this matter. I confirm the service received was of the usual excellent standard and am very happy to leave a review.

May 21, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review and for placing your trust in Pinney Talfourd over so many years.

We’re delighted to hear that you once again received the high standard of service you have come to expect from us.

Best regards,

Pinney Talfourd Team

Rated 4 out of 5 stars

Very helpful very honest informative I…

Very helpful very honest informative I felt at ease

May 21, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that you found our team helpful, honest and informative, and that we were able to help you feel at ease throughout the process.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Great service

Louise was both patient and extremely knowledgeable when helping me work through how to ensure my assets were protected in a slightly complex situation. I had reached out to several other firms previously, but Pinney Talfourd was the only one able to provide real clarity and assurance on the issue. I also really appreciated their warm approach.

April 16, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your lovely review.

We’re delighted to hear that Louise was able to provide the clarity, reassurance and support you needed in what sounds like a complex situation.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Very Happy Client

Krishna Bassan at Pinney Talfourd was extremely helpful and knowledgeable in all aspects of advice regarding my late father's estate. My father had used the company for many years and I did not hesitate to contact them when he passed away. Would happily recommend them

January 7, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review and for placing your trust in Pinney Talfourd during such a difficult time.

We’re delighted to hear that Krishna was able to provide helpful and knowledgeable support in relation to your late father’s estate. It means a great deal to know that your family has trusted us over the years, and we truly appreciate your recommendation.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

I’ve now used this company for over 20…

I’ve now used this company for over 20 years .
For my Divorce , Probate , Power of Attorney and of late a very complicated car transaction that went south which amounted to a lot of money owned.
People always say that trying to get in touch with lawyers or solicitors can be like finding the Scarlet Pimpernel , I have to say not in my case , each and every time I needed to speak or contact the above a call or email was responded to in no time ( I was even given their mobile numbers ) The last case took well over a year to sort out , not by Pinney but by the courts , 100% customer service , hopefully I won’t need their expertise but if I do I have them on speed dial. Kind regards Antony .

May 5, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your fantastic review and for placing your trust in Pinney Talfourd over so many years.

We’re delighted to hear that you have consistently received the high level of service and responsiveness we strive to provide, particularly during what sounds like a lengthy and complex matter.

Your kind words mean a great deal to the team, and we truly appreciate your continued support.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Saira Brentwood

We went with Pinney Talfourd due to a solicitor we had used years ago had joined PT but has since retired so we thought we would still use them.
We are so glad we did use them, Saira was absolutely amazing in the conveyancing.
Not only did she keep up sane we were well informed step by step and she was at the end of the phone when we were unsure of something we needed to do.
Highly recommend Talfourd and would definitely say request Saira at Brentwood!

April 10, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your lovely review and for choosing Pinney Talfourd.

We’re delighted to hear that Saira provided such excellent support throughout your conveyancing transaction and helped make the process feel less stressful.

We’ll be sure to pass on your kind words to Saira and the Brentwood team.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, Amy Hadley was extremely helpful and professional.

April 22, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re delighted to hear Amy provided such helpful and professional service.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Krishna Bassan gave set up so well for…

Krishna Bassan gave set up so well for a new will that included certain items that are needed. It was prompt and very good reception and advice.

June 19, 2025
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re pleased to hear Krishna provided prompt and helpful advice and made the process of setting up your new will straightforward.

Best regards,

Pinney Talfourd Team

Rated 3 out of 5 stars

Was no overly impressed with solicitor…

Was no overly impressed with solicitor who dealt with my claim, very impersonal and disorganised, things improved once barrister got on board, he was brilliant. My claim was completed2+ years ago and only now iam I being asked about my experience.

April 27, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your feedback.

We’re sorry to hear that your experience did not meet expectations, although we’re pleased the matter improved.

We would welcome the opportunity to discuss this further, please feel free to contact us at marketing@pinneytalfourd.co.uk.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Selling and buying a property

I chose Pinney Talfourd because I have used them in the past for my Mother and my Daughter used them. Alexandria and Claire were both excellent and the service I received was first class. I felt confident that I was in trusted and secure hands. Everything dealt with promptly, and when speaking to all staff members they were all so polite and courteous. Thank you very much indeed. Anything I will need for the future I know where to come.

April 22, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind feedback and continued trust in the firm. We’re delighted to hear Alexandria and Claire provided a first-class service and made you feel confident and well supported throughout.

Best regards,

Pinney Talfourd Team

Rated 4 out of 5 stars

Helpful

Very Professional

April 22, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your feedback.

We’re pleased to hear you found our service professional.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent support during a difficult time

I had a very positive experience with Pinney Talfourd during a difficult situation. They were professional, responsive, and clear throughout, which made the process much easier to manage.

Emma Hardie in particular was excellent—approachable, knowledgeable, and always explained things in a straightforward way. I felt well supported and confident in how everything was handled.

Given the circumstances, I couldn’t have asked for better support and would highly recommend Emma and the firm.

January 12, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your feedback.

We’re pleased to hear Emma provided clear and supportive guidance during a difficult time, and that you felt confident throughout the process.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Sara Madden is the best and a pleasure…

Sara Madden is the best and a pleasure to deal with, extremely efficient with the sale of my Dad's property

April 14, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re delighted to hear Sara provided such an efficient service and made the process a positive experience for you.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Nicola and Kerry did a great job

Nicola and Kerry did a great job. They were incredibly responsive and it always felt as though they were on top of the purchase. I would very much recommend the service.

April 9, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re pleased to hear that Nicola and Kerry provided such responsive and reliable support throughout your purchase, and we will be sure to pass on your comments.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Lexie was great

Lexie was great, kept me updated and very supportive through the whole process, even through my particular difficult circumstances ensuring what was right for me

April 9, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

We’re pleased to hear that Lexie provided such supportive and attentive service throughout your matter, and we will be sure to pass on your comments.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Amazing Team

I cannot rate Pinney Talfourd enough. Right from the very first contact in March 2020 through to the close of the case
I was kept informed regarding to relevant updates. I truly felt that the team were invested in my case and wanted the best possible outcome for me. If I was in the position to require there services again I would use them even though I no longer live in the area.

April 3, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re pleased to hear you felt supported and well informed throughout your case, and that our team achieved a positive outcome for you.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Nicola was amazing throughout the…

Nicola was amazing throughout the purchase of our house. We found her to be unbelievably response and so efficient; no question too small; she gave us brilliant advice and was very proactive in keeping things moving and chasing the seller’s solicitors. Ours wasn’t necessarily a straightforward purchase but Nicola put us at ease and we felt so well looked after it really eased the pressure. Nicola was so well organised that everything ran like clockwork when the time came to exchange and compels. Nicola was going on holiday but left everything in Kerry’s capable hands and we completed by 10am on the day we had planned to.
We would not hesitate to use Nicola again and have already recommended her to several friends.
A brilliant decision to instruct Nicola!

February 6, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind feedback.

We’re delighted to hear that Nicola and Kerry provided such a smooth and supportive service throughout your purchase, and we will be sure to pass on your comments.

Best regards,

The Pinney Talfourd Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look