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Pinney Talfourd LLP Reviews 

425
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing clear guidance, keeping everyone fully informed, and maintaining prompt communication throughout their transactions. Consumers note that the team is extremely efficient, approachable, and always ready to answer any questions, making traditionally stressful legal and property processes feel much easier to manage. However, some reviewers were not happy with occasional communication delays, extended wait times, and minor setbacks encountered during their property transactions. A few people also mentioned facing extra challenges, unexpected costs, or slow responses from specific team members when dealing with more complex situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, approachability, and... See more

Service

Reviewers highlight positive aspects of service, describing their overall experience as smooth, professional,... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting prompt and helpful communication... See more

Response time

Users describe positive interactions with response_time, highlighting prompt and efficient communication... See more

User experience

Reviewers express high satisfaction with their overall user experience, describing it as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

425 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(425)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliability

A good reliable service with no problems.

July 14, 2026
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you so much for your feedback.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Best solicitors for buying selling property

Would not hesitate to recommend them. Nicola Acklam was super efficient as usual. She always responds very quickly to all calls and emails.
Lovely lady

July 6, 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your kind recommendations and for your lovely feedback.

Best regards,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Nicola Acklam and her assistant Kerry…

Nicola Acklam and her assistant Kerry Ghela were very helpful. This was my first time buying a house having rented in the past and I had many questions along the way. Nicola was happy to answer my myriad of questions and was quick to respond. The guidance I received throughout the process was first class. Kerry was happy to telephone me to let me know when my deposit transaction had gone through. Nothing was too much trouble, would thoroughly recommend. Thank you Nicola and Kerry.

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you so much for your wonderful review and for recommending our services! We are thrilled that Nicola and Kerry could guide you through your first home purchase.

Best wishes,
The Pinney Talfourd Team

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Very helpful solid advice. Always called back whenever I left a message.

July 14, 2026
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Reply from Pinney Talfourd LLP

Thank you so much for the review!

We are thrilled to hear you had a perfect experience and felt well supported by our team.

Best wishes,
The Pinney Talfourd team

Rated 5 out of 5 stars

Thank you to Lucy Nicholson for her…

Thank you to Lucy Nicholson for her great service to my family and the professional recommendation to use the firm to sort out my will and transfer of equity. The professional communication and service was super and very efficient. I would recommend the firm to anyone!

July 1, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind review. We're delighted Lucy provided such professional and efficient support for your family, and we really appreciate your recommendation.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Kerry Ghela and Nicola Acklam was very…

Kerry Ghela and Nicola Acklam very good, friendly, very professional and will totally recommend them and Pinney Talfourd

June 24, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind recommendation. We're delighted to hear that Kerry Ghela and Nicola Acklam provided such friendly and professional service.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Very efficient

Very efficient

June 30, 2026
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Reply from Pinney Talfourd LLP

Thank you for your five-star review. We're delighted to hear you found our service efficient.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Pinney Talfourd have recently been…

Pinney Talfourd have recently been dealing with Probate for us. They were very professional but friendly. I am not sure it would have gone as smoothly as it did without the Upminster office.

June 30, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We're delighted to hear that our Upminster team helped make the probate process as smooth as possible with both professionalism and a friendly approach.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Helped with everything to with my dad…

Helped with everything to with my dad after his passing could not have done it without you

June 30, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We’re so pleased we could support you during such a difficult time and help make things a little easier.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Zeliha Sari was excellent, thoroughly recommended

Zeliha Sari was excellent in dealing with my house sale and associated purchase. Regular communication from the outset and throughout the process, professional advice and guidance through some tricky issues within the chain, and a calm confidence which enabled my house sale and purchase to complete when often it appeared to be in jeopardy. I wouldn't hesitate to recommend Zeliha in the future.

June 15, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. You’re kind words mean a lot to us and we’ll be sure to pass them on to Zeliha.

Best regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Divorce

Claire was so supportive and helped me at any time

June 9, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a five-star review. We will be sure to pass on your comments to Claire.

Best regards,

The Pinney Talfourd team.

Rated 5 out of 5 stars

Request

My Request was handled swiftly and the process was smooth

May 21, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We’re pleased to hear that your matter was handled efficiently, and we appreciate you choosing Pinney Talfourd to assist you.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Upminster Branch Assistance

The Solicitor at the Upminster branch Lucy was extremely helpful to me & my wife when my mother sadly passed in the year. She has also helped greatly with information about a flat I was left in the Will plus redone the wills of myself & my wife to reflect our current wishes.
Prices a bit high I have to say but we did get what we wanted from a person who seemed to care.
Thanks for a great job Lucy
Dave & Ann

June 9, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review and for sharing your experience. We appreciate your feedback, particularly during what we know can be a difficult time, and will be sure to pass your kind comments on to Lucy.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Fantastic service.........

We have just experienced a very professional Conveyancing service from Pinney Talfourd LLP with the sale of the family home. We were kept informed regularly during the process by Linda Chew by phone or email & all dates etc., were successfully met.
All in all a great service & we would thoroughly recommend them for all your Legal needs.

June 2, 2026
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave us a review. We truly appreciate your feedback and are grateful that you chose Pinney Talfourd to assist you.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent Service

Victoria and her team provided an excellent service throughout the sale process

June 1, 2026
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave a review. We really appreciate your feedback and will be sure to pass your kind comments on to Victoria and her team.

Best regards,
Pinney Talfourd Team

Rated 5 out of 5 stars

On my visit

On my visit, I was informed of all things I needed to know, plus more, I cannot thank the lovely lady enough. And if in future at anytime I need legal help I will certainly go back to them.
Thank you for your time and patience.

May 21, 2026
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Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re pleased to hear that you found the advice helpful and that our team was able to provide the information and reassurance you needed. We appreciate your feedback and look forward to assisting you again in the future should you require legal support.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Pre Nup Agreement

Very good sevice from start to finish

May 21, 2026
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Reply from Pinney Talfourd LLP

Thank you for your review.

We’re pleased to hear you received a very good service from start to finish and appreciate you taking the time to share your feedback.

Best regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Commercial debt recovery

We would like to thank Emma Hardie, Lawyer, in the PT Commercial Disputes department for her professional response to our request for assistance in the recovery of a long outstanding debt.
Emma provided clear direction on the options open to us and when instructed acted promptly securing us a successful result in short time. Thank you again Emma, we would not hesitate in using your services again if required. Kind regards, Trace, Havering Demolition & Recycling Ltd

May 20, 2026
Unprompted review
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind review.

We’re delighted to hear that Emma was able to provide clear advice and secure a successful outcome for you.

We’ll be sure to pass on your feedback to Emma and the Commercial Disputes team.

Best regards,

Pinney Talfourd Team

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