Pixum UK Reviews 

I've used Pixum since I bought my first digital slr in 2010. My camera and all backups of pictures of our infant was stolen recently and the only copy I had left was on my pixum profile. For obvious reasons there wasn't a way to download my uploaded pictures so I send them an e-mail asking if there was any way I could get my pictures. They helped out by burning my pictures to a dvd and sending them to me - free of charge! Besides this extraordinary service I have always been happy with their products - I mainly have pictures printed in standard size and occasionally have larger images printed.

I ordered a photo book from Pixum and was delighted with the quality - but somehow the font on the title page was different from what I had ordered. Pixum immediately refunded my money and gave very clear instructions for me to re-order the book with the correct font! On both occasions, the book arrived very well packed and also well before the delivery date expected. I can't fault the people at Pixum and will recommend to all my friends. It is not only better quality than the one I ordered last year from Simply Photo - it was also cheaper - so overall a great product!. THANK YOU!

I'd never heard of the company or their service until I received a coupon with an ebay purchase. I was delighted as I've been building a collection of shots to get developed over the last couple of years. Even though I had a coupon for fifty free shots, since the price per shot was so low I decided to get more.

Swift delivery! Excellent communication between myself and Pixum. I look forward to getting more shots printed with pixum.

This was my third order with Pixum and, as usual, I cannot fault it. Three large Photobooks and one Poster print, all beautifully printed and delivered ahead of schedule. I had been told by a local printer that the photo was not high enough resolution to print at poster size, but my 60x90cm Pixum poster is crisp, sharp and perfect! I wouldn't go anywhere else now!

I have recently ordered an A3 acrilyic print. I spent a while comparing prices on the net and Pixum were offering a good price for this product. I read some of the reviews which seemed to vary. I was really impressed with the product, which arrived within the week. They had even managed to eradicate the smear that appeared on the original photo. I would definitely use this company again!

I recently compiled and purchased a Pixum Album for my daughters wedding. It took me a year or so to get a the photos together and arrange them. When the book arrived a week or so after ordering I was horrified to discover that I had made an error with the date on the first page of the album. Then, on close inspection I found that this affected only the one page and that it could be easily removed and replaced by simply removing three screws. All that I needed was the first page reprinted and my problem would be solved.
I wrote to Pixum explaining what had happened, that I had made a human error and asked if they could kindly print me the first page with the error corrected. This was their response.

"I am very sorry but due to the standarized production process of our Pixum Photo Books it is not possible so reprint single pages.

Please do not hesitate to contact us again, should you have any further questions! "

I find it unbelievable that a company that can produce an album cannot reprint a single page. It may not be standard procedure but in the name of good customer relations, a wise and decent thing to do.
Needless to say I will not be dealing with Pixum again.

Delighted with the excellent quality of the Photobook I ordered, and also very pleased with the fast delivery. I uploaded the order on Sunday afternoon and received it on Wednesday morning. The Photobook was well packaged, so that it arrived in perfect condition. Will use pixum again for sure.

After 2 months and i have not received the photo album that i ordered , trying to communicate with customer Service was a disaster the first 2 emails gave me a different answer and the third was after a week no answer , avoid to deal with this Monkeys.

I was delighted with the excellent quality and the prompt dispatch in producing a souvenir calendar for a friend. Both exceeded my expectations.

I previously had a photobook published by another photo processing company but after receiving the one you have produced for me I will have to re-do it and send that one to your company. A big thank you for your excellent service and outstanding quality my book is fantastic could not wish for anything better. I will certainly use Pixum for future projects I have in mind.

had no problem at all with my order , the lead time was stated when I ordered them, and emails were replyed with quick responce, I would and have recomended spares2go to my friends.
Meny thanks
M Keane (Ireland)

i worked for 12 months on a photographic nature diary which pixum printed for me. the photobook software worked well and uploading over 400 images without a hitch. the finished product was an impressive hard backed 130 glossy pages which did credit to my work input. everyone who has seen it agrees 'fantastic'. the cost might have appeared expensive but it only reflects the special quality of the book. i shall be ordering further copies.

After receiving 2 wonderful photobooks the third one I ordered arrived with some streaks on several left-hand pages which were not on the original photos. When I sent a photo to Pixum and explained the problem they reprinted the book and sent it to me at their expense, and were very helpful and friendly throughout the process. The new book was every bit as good as the previous ones.

I used the Pixum software to create a photobook of my son's wedding. It arrived yesterday and it is ABSOLUTELY FABULOUS!! I keep looking at it as I've never had such a beautifully printed book - and I've used a number of different services for photobooks. The quality of the printing is just incredible. Every page has been produced exactly as I designed it and the cover printing and binding is perfect. I chose to have the 'photopaper' pages and it's well worth the extra cost, they are more cardweight than paper with a lovely satin finish, and it gives the whole book a luxurious feel. I had to wait a little longer for delivery because Pixum do regular production line quality checks and they'd been dissatisfied with their first print of my book, so they reprinted. I was notified of this delay promptly by email and given a new delivery date - it arrived a day early. I have now ordered 2 more books from them, as a keen photographer print quality is important to me, so I will most certainly be using Pixum in the future.

Fantastic customer service
My order was produced beyond my expectation, excellent quality

I had two desktop calendars made and they look completely professional- people at work were amazed the photos were mine.

They did take longer than I expected but I received an email explaining the delay so it wasn't a problem.

My order was very carefully packaged as well- no damage to the photos I ordered at the same time- would definitely recommend!

i've tested many online photo printing services and by far these guys are the best. the service is ridiculously fast as well regardless of quantity of prints.

i can definitely assure of their services and will be looking into trying out some of their other products too (i'm sure they won't dissapoint)

these guys rock!

I chose Pixum from the huge list that came up when I needed prints and googled for companies, due to their easy to use website and reasonable prices. The ordering procedure was foolproof with plenty of info as I went along, and when the prints came they were probably better than I was expecting. A slight technical problem was dealt with swiftly, with lots of updates on what was happening, and finally concluded very fairly. I wouldn't hesitate to recommend Pixum

We have ordered 3 photo albums from pixum and they have consistently delivered a high quality photo album which has exceeded our expections. The photo album software is easy to use, although it can be improved in a few areas of editing functionality. Overall we would and have recommended pixum to friends who want a high quality and reliable photo album solution.

I've used Pixum quite a few times and had no problem with them.

Last order was a Photo Book I wanted as present. Photos were nearly all old B&W's scans and I was over the moon with the results.

The software is great, although I found the text a bit fiddly. But definitely worth a few practice runs before you do the final version.