As I live abroad I have used Pixum before for gift etc. However this time, for a birthday gift book I did together with my daughter, they dropped the ball and lost it in a ditch. Zero information or t... See more
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See what reviewers are saying
i've tested many online photo printing services and by far these guys are the best. the service is ridiculously fast as well regardless of quantity of prints. i can definitely assure of their... See more
I have used Pixum to create almost 40 photobooks over the past few years. The production is excellent. The digital version is available (if you know where to look) the second you have uploaded your fi... See more
i worked for 12 months on a photographic nature diary which pixum printed for me. the photobook software worked well and uploading over 400 images without a hitch. the finished product was an impressi... See more
Company details
Written by the company
Pixum is one of the leading online photo services on the continent. Our branded products such as the Pixum Photo Book, Pixum Wall Art and Pixum Photo Calendars let our customers keep their most precious memories in the most beautiful form. Numerous tests have proven: we offer the best products, desktop software and mobile solutions as well as the best service in the industry! What drives us is our mission and the focus on our customers. This makes us the easiest, fastest and most innovative photo service on the continent. Pixum helps you make highly personalized photo gifts to fall in love with!
Contact info
Industriestr. 161, 50999, Cologne, Germany
- service@pixum.com
- www.pixum.co.uk
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Hasn’t replied to negative reviews
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Excellent customer service
Very efficient, friendly and supportive customer service!
Advent calander
The advent calendar was everything I expected
Although some of the photo are not lined up my partner loves it
I would definitely used pixum uk again for other things
Loved the case with the photo
Loved the case with the photo, but it broke when putting it on frame, so poor quality, therefore poor value.
Since writing this review, pixum have given me a full refund, without being asked.
Am very impressed & will definitely use pixum again.
Thank you..

Reply from Pixum UK
Spectacular Photo Book!
I was so pleased with the photos from our recent trip to Venice that I decided to make a Photo Book using Pixum. The results are absolutely spectacular and the service I received was as speedy and efficient as usual. Thank you so much!

Reply from Pixum UK
Very Good Service and Products
I used Pixum a few times now and was always happy with their services. On one occasion there was a tiny problem with the product and Pixum sorted it out beautifully and quickly. I'll be definitely using their services again. And special offers are always a bonus.
Highly recommended.

Reply from Pixum UK
Very easy and intuitive to put together …
Very easy and intuitive to put together a lovely quality book. My only gripe was that it crashed a few times whilst compiling but fortunately autosaved so not a great inconvenience. Would have given it 5 stars had it not been for this issue.

Reply from Pixum UK
Top quality photo books that last!
As a keen photographer and a perfectionist I compile a family year book every year using Pixum. I have around 13 books now and each one is of excellent quality.
The older books have not lost any image quality at all, and all books are as good as the day they were printed.
I spend around £60 each year which I feel is worth it as I have a book of memories at hand instead of digital images scattered all over hard drives.
I am hard to please when it comes to photo books. I am very pleased with Pixum and highly recommended them.

Reply from Pixum UK
4 stars instead of 5 (language's choice impossible !)
4 stars instead of 5 not because of quality patterns but only because order products in different languages is impossible connecting with "pixum.com" and it's necessary to connect with each national subsidiary what gives a lot of unuseful work, repeating the same picture's downloads, product's choice, presentation, etc. ... why not a easy website with a multilingual choice for the specific products containig n a langauge such as calendars !

Reply from Pixum UK
Great items / poor infrastructure
The items I received I would honestly rate a minimum of 5 stars. Very well made, excellent quality and arrived very quick. However I was purchasing a gift as a surprise present for my girlfriend and I wanted to contact Pixum to make sure there would be no way she could find out what this was if she took the post. This is where the stars drop... there is no contact telephone number for the company, the only was of contact is by a contact form with limited information sent via an email. So I sent the email but did not receive a reply until AFTER I received my item around a week later. The response I got was a friendly response stating it would not declare the contents inside, however when she received the post it was clearly labelled “photo book from pixum.” As mentioned above great items but I think the company needs to have a much better contact system and they type of products they sell must have a big gift sales backing so the labelling on the posting is very disappointing

Reply from Pixum UK
Avoid!
Ordered a wall print, it arrived and was heavily pixelated. Have contacted the company three times regarding refund and had no response. Total rip-off.
I have just received my fourteenth book …
I have just received my fourteenth book from Pixum, each one has been well produced, every photo I’ve added has been reproduced acutely, the quality of the books is second to none, I recommend Pixum to everyone who asks about where I get my photo books.

Reply from Pixum UK
No issues, easy to order. Would order again!
No issues, print came out well! Would use again :-)

Reply from Pixum UK
Postage is too expensive compared with …
Postage is too expensive compared with other similar companies. Cost of postage is not clear at the start of the order process.

Reply from Pixum UK
Poster Prints
Had some poster prints done and was pleasantly surprised by the quality. Nice.

Reply from Pixum UK
great products.
Yes, they are a bit more expensive than other companies. But, having tried others, I think it's worth it.

Reply from Pixum UK

Reply from Pixum UK
Very easy site to navigate
Very easy site to navigate. Did not take long to order my prints.

Reply from Pixum UK
Very satisfied customer
I've used Pixum for many years,and now have a collection of photo books,they have all been exactly what I wanted, the quality is the best, I find their method and programme is easy to use, after my next trip I shall use their facilities again

Reply from Pixum UK
Great prints and great customer …
Great prints and great customer service. Tip top!

Reply from Pixum UK
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